The employees are great but the manager is very rude and disrespectful to his employees there no reason he should.be yelling and screaming from the top of his lungs at them especially in front of customers during a rush hours when there already working so hard and under so much pressure he needs to learn how to better communicate things that he is unpleased about especially when his employees are mainly female
Atmosphere: 1
Food: 5
Service: 1
Don Razello
Clean environment good service fresh food thank you
Atmosphere: 5
Food: 5
Service: 5
Anthony Barbagallo
I'm not sure what's actually wrong w/ this location. Poor hiring, poor training, poor management idk.. But I've NEVER recieved a correct order never any napkins or any sauces. You order beef and get chicken. Order chicken and you get beef. Staff is always rude and have attitudes. And I get it, you work at Taco Bell.. But that doesn't mean you take it out on the customers. Do better.
Atmosphere: 1
Food: 1
Service: 1
The Polar Bear
Made my food wrong twice. While I was waiting group of teenagers and kids came in. Yelling. Not giving me space. One of the employees knew them, the employee gave them hand shakes , arranged time to hang out and did not help with managing them but rather joined them.
Atmosphere: 1
Food: 1
Service: 1
Scott Villeneuve
Worst Taco Bell in a very large radius. Order is never right, employees are rude, and service is incredibly slow. Order ahead gets you nothing except errors and dirty looks from the employees when you tell them they forgot something, which they always do.
Atmosphere: 1
Food: 1
Service: 1
Skeet Scoville
Food was good. Very busy. Had to order on kiosk as no one at the register. Took awhile for our food but the order was correct and good.
Atmosphere: 3
Food: 5
Service: 3
Aurium
Wish I could give this place zero stars. The worst customer service I have ever seen waited for 40 minutes . Paired along with being charged 20 dollars for one meal tonight I would never return. This location is horrible.
Atmosphere: 1
Food: 1
Service: 1
Facebook My518Food
We went to the newer Taco Bell on State Street near Balltown Rd... they messed up my order 2 times in a row‼️
I ordered the Chicken Chalupa supreme luxe box. Instead of giving me chicken they gave me steak the first time AND the second time after we told them about the mistake! I did not check the second time to see if they gave me chicken because the manager made my second Chalupa himself. I went straight home to eat and did not go back out because it is pouring rain out. I thought the manager would actually fix my order, not repeat the same mistake. The manager is always rude and evet since they got rid of the Taco Bell on Balltown Rd I don't go anymore.
I am posting my experience because they were not professional and I absolutely hate their steak. 🤬
Atmosphere: 3
Food: 1
Service: 1
Jawad Ahmad
My missing food and customer service is not really good
Atmosphere: 1
Food: 1
Service: 1
Parviz Razi
The worst customer service ever. They are too slow and it takes them forever to prepare the order. I’m extremely disappointed
Something is always missing even when I placed a mobile order like how is that possible they can’t read or something stop with these children at these drive thru without proper training
Atmosphere: 1
Food: 1
Service: 1
casey lloyd
Got rancid shells in the Mexican pizza. Gross!
Atmosphere: 2
Food: 2
Service: 3
Adam Fowler
Almost every single time that we visit this location our order is incorrect or food missing. We have to take our order apart on the counter to inventory everything before we leave or we have to turn around and come back to get the food we pay for.
Atmosphere: 3
Food: 3
Service: 1
Brooklynn Winston
every time i order from here everybody is so welcoming and fast
Christopher Kittle
They gave me stale taco shells. Didn’t tell me they didn’t have ice until after they gave me my drinks and didn’t put any sour cream on my supreme tacos. Straight robbery. AVOID THIS PLACE AT ALL COSTS. Will be calling corporate.
The employees are great but the manager is very rude and disrespectful to his employees there no reason he should.be yelling and screaming from the top of his lungs at them especially in front of customers during a rush hours when there already working so hard and under so much pressure he needs to learn how to better communicate things that he is unpleased about especially when his employees are mainly female
Atmosphere: 1
Food: 5
Service: 1
Clean environment good service fresh food thank you
Atmosphere: 5
Food: 5
Service: 5
I'm not sure what's actually wrong w/ this location. Poor hiring, poor training, poor management idk.. But I've NEVER recieved a correct order never any napkins or any sauces. You order beef and get chicken. Order chicken and you get beef. Staff is always rude and have attitudes. And I get it, you work at Taco Bell.. But that doesn't mean you take it out on the customers. Do better.
Atmosphere: 1
Food: 1
Service: 1
Made my food wrong twice. While I was waiting group of teenagers and kids came in. Yelling. Not giving me space. One of the employees knew them, the employee gave them hand shakes , arranged time to hang out and did not help with managing them but rather joined them.
Atmosphere: 1
Food: 1
Service: 1
Worst Taco Bell in a very large radius. Order is never right, employees are rude, and service is incredibly slow. Order ahead gets you nothing except errors and dirty looks from the employees when you tell them they forgot something, which they always do.
Atmosphere: 1
Food: 1
Service: 1
Food was good. Very busy. Had to order on kiosk as no one at the register. Took awhile for our food but the order was correct and good.
Atmosphere: 3
Food: 5
Service: 3
Wish I could give this place zero stars. The worst customer service I have ever seen waited for 40 minutes . Paired along with being charged 20 dollars for one meal tonight I would never return. This location is horrible.
Atmosphere: 1
Food: 1
Service: 1
We went to the newer Taco Bell on State Street near Balltown Rd... they messed up my order 2 times in a row‼️
I ordered the Chicken Chalupa supreme luxe box. Instead of giving me chicken they gave me steak the first time AND the second time after we told them about the mistake! I did not check the second time to see if they gave me chicken because the manager made my second Chalupa himself. I went straight home to eat and did not go back out because it is pouring rain out. I thought the manager would actually fix my order, not repeat the same mistake. The manager is always rude and evet since they got rid of the Taco Bell on Balltown Rd I don't go anymore.
I am posting my experience because they were not professional and I absolutely hate their steak. 🤬
Atmosphere: 3
Food: 1
Service: 1
My missing food and customer service is not really good
Atmosphere: 1
Food: 1
Service: 1
The worst customer service ever. They are too slow and it takes them forever to prepare the order. I’m extremely disappointed
Restaurantji Recommends
Something is always missing even when I placed a mobile order like how is that possible they can’t read or something stop with these children at these drive thru without proper training
Atmosphere: 1
Food: 1
Service: 1
Got rancid shells in the Mexican pizza. Gross!
Atmosphere: 2
Food: 2
Service: 3
Almost every single time that we visit this location our order is incorrect or food missing. We have to take our order apart on the counter to inventory everything before we leave or we have to turn around and come back to get the food we pay for.
Atmosphere: 3
Food: 3
Service: 1
every time i order from here everybody is so welcoming and fast
They gave me stale taco shells. Didn’t tell me they didn’t have ice until after they gave me my drinks and didn’t put any sour cream on my supreme tacos. Straight robbery. AVOID THIS PLACE AT ALL COSTS. Will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
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