Showed up an hour before closing and they were closed, so don't try to go for late night food, also constantly understaffed and the staff that are there are bossed around by the older, ruder employees. Just go to any other Wendy's. Update. Went on new Year's Day around 9pm and had to wait 5 minutes for service and (I don't mean to sound racist here) nobody spoke fluent English...
Deanna Marie
The worst Wendy’s I’ve ever been to. I was only going there on NYE afternoon to get my free Frostys because my coupons from the Halloween coupon book were expiring that day. I ordered 2 bacon mushroom cheeseburgers, a medium fry, a 1.99 kids meal (coupon from Halloween book) and 3 free kids frosty’s (also coupons from Halloween coupon book.). He rushed me so bad during the ordering in the drive through like I kept telling him I had more to order and he kept telling me to drive forward. Then I get to the window and he gives me my food but doesn’t give me my card back. I didn’t notice at first. I went to a parking spot to check my order and I was missing the toy from my kids meal. I went in and asked for a toy and both the man who took my order and the female food worker had no idea what I was saying. Finally they gave me a toy after I kept pointing to where they were. I go back to my car and was about to drive away when I noticed that I didn’t have my debit card so I went back in and asked for my debit card and he said oh OK here it is and gave it back to me. The next day I looked at my bank statement, and there was my charge and also another charge that was done after my charge. He used my card on the next person’s order before giving it back to me. I had to call my bank and get it refunded. I will never go to this Wendy’s ever again. They are a complete joke.
Atmosphere: 1
Food: 1
Service: 1
Todd Leinbach
Kiosk sucks. Orders came out all wrong. No one speaks English.
Jamie Bateson
This place is a joke and a prime example why most fast food places should only pay $5 an hour or just go completely automated. Located at a large gas station right off the highway, the 1st thing i see is the sign on the door "bathroom for customer only" yes I used it. Then I tried to buy something to eatand stood at the counter for over 5 minutes listening to their equipment beeping but nozzle a soul in sight! Maybe the touchscreen is the way to order? Nope one no on the other logged out. Maybe they are closed? Nope it's 7:15 pm closing @11. I feel for the owner as they have no clue the people he gave a job to are straight robbing him of their wage and the orders walking away. All you here is workers need to be treated fiar. What about the owners who risk everything sometime to start the business hoping it is successful and ends up with people who just take advantage? Eating the clock and not serving customers is = to stealing and should be a chargeable offense w/punishment to include disqualified from any government welfare program. Fines up to $10k and prison upto 1 year
Atmosphere: 1
Service: 1
Kate Fiduccia
Used drive-thru. Voice thru speaker was curt. At the window, the food came promptly, but probably because it was sitting around. We checked our order, and tapped the window to ask for napkins. It took a long while for someone to acknowledge us at the window (No other cars behind us), when we were acknowledged the person did not understand our request for napkins Excuse me?? A worker at a fast-food place who doesn't understand a basic request for napkins? Not acceptable!! Then it took more time for that person to get someone who did understand and fulfill our request. Only to drive off and taste fries and chicken nuggets cooked in old dirty oil, and cold burgers. Will definitely not go back. Maybe I'll be spared and this franchise unit will be closed.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Dave's Single, Fries, Nuggets
Lugenia Fowler
Order was wrong. Burger was not fresh. All new crew that does not know how to make a Wendy's single cheeseburger. Terrible!
I understand that some truckers aren't the best clientele and it being a transient rest stop doesn't help....but the staff is utterly ridiculously rude. Wendy's should be doing better.
Atmosphere: 2
Food: 4
Service: 1
Myrtie Fendryk
The employees avoided taking my order for a solid 5 minutes, they wanted me to use the self order kiosk. After they struggled to take the order it came out made wrong. They remade it and it was wrong again. No mustard available, no ketchup in the self serve area. We were there dealing with it all for over 45 minutes. Worst wendys experience of my life.
Atmosphere: 1
Food: 1
Service: 1
Sean Bates
Two self service kiosks and the food still took 30mins.
One of the worst Wendy's I've ever been to. Disgusting bathrooms, out of soap, holes in the wall.
Recommended dishes: Fries, Kids' 4 PC Spicy Nuggets, Nuggets
Stuart Millson
washrooms gross. instead of cleaning they have signs up saying don't use
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Don Schryver
Worst experience at Wendy's ever! Order all wrong, employees don't speak, understand or read the English language, apparently can't read the order system to fill the order correctly. Will not be going back, ever!
Atmosphere: 1
Food: 1
Service: 1
andy jeffrey
Manager is too busy taking trash out, employees walk past customers with cash, who don't use kiosk. Glad I didn't get food from there anyways. Employee looked disgruntled and ready to defile anything ordered. Good luck. Ohh yeah and the grease trail outside front doors is nasty.
Adam Militello
What a dump - even for a Wendy’s. And don’t plan on using the restroom at this rest stop Wendy’s unless you buy something. This is not great.
Showed up an hour before closing and they were closed, so don't try to go for late night food, also constantly understaffed and the staff that are there are bossed around by the older, ruder employees. Just go to any other Wendy's.
Update. Went on new Year's Day around 9pm and had to wait 5 minutes for service and (I don't mean to sound racist here) nobody spoke fluent English...
The worst Wendy’s I’ve ever been to. I was only going there on NYE afternoon to get my free Frostys because my coupons from the Halloween coupon book were expiring that day. I ordered 2 bacon mushroom cheeseburgers, a medium fry, a 1.99 kids meal (coupon from Halloween book) and 3 free kids frosty’s (also coupons from Halloween coupon book.). He rushed me so bad during the ordering in the drive through like I kept telling him I had more to order and he kept telling me to drive forward. Then I get to the window and he gives me my food but doesn’t give me my card back. I didn’t notice at first. I went to a parking spot to check my order and I was missing the toy from my kids meal. I went in and asked for a toy and both the man who took my order and the female food worker had no idea what I was saying. Finally they gave me a toy after I kept pointing to where they were. I go back to my car and was about to drive away when I noticed that I didn’t have my debit card so I went back in and asked for my debit card and he said oh OK here it is and gave it back to me. The next day I looked at my bank statement, and there was my charge and also another charge that was done after my charge. He used my card on the next person’s order before giving it back to me. I had to call my bank and get it refunded. I will never go to this Wendy’s ever again. They are a complete joke.
Atmosphere: 1
Food: 1
Service: 1
Kiosk sucks. Orders came out all wrong. No one speaks English.
This place is a joke and a prime example why most fast food places should only pay $5 an hour or just go completely automated. Located at a large gas station right off the highway, the 1st thing i see is the sign on the door "bathroom for customer only" yes I used it. Then I tried to buy something to eatand stood at the counter for over 5 minutes listening to their equipment beeping but nozzle a soul in sight! Maybe the touchscreen is the way to order? Nope one no on the other logged out. Maybe they are closed? Nope it's 7:15 pm closing @11. I feel for the owner as they have no clue the people he gave a job to are straight robbing him of their wage and the orders walking away. All you here is workers need to be treated fiar. What about the owners who risk everything sometime to start the business hoping it is successful and ends up with people who just take advantage? Eating the clock and not serving customers is = to stealing and should be a chargeable offense w/punishment to include disqualified from any government welfare program. Fines up to $10k and prison upto 1 year
Atmosphere: 1
Service: 1
Used drive-thru. Voice thru speaker was curt. At the window, the food came promptly, but probably because it was sitting around. We checked our order, and tapped the window to ask for napkins. It took a long while for someone to acknowledge us at the window (No other cars behind us), when we were acknowledged the person did not understand our request for napkins
Excuse me?? A worker at a fast-food place who doesn't understand a basic request for napkins? Not acceptable!! Then it took more time for that person to get someone who did understand and fulfill our request. Only to drive off and taste fries and chicken nuggets cooked in old dirty oil, and cold burgers. Will definitely not go back. Maybe I'll be spared and this franchise unit will be closed.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Dave's Single, Fries, Nuggets
Order was wrong. Burger was not fresh. All new crew that does not know how to make a Wendy's single cheeseburger. Terrible!
Atmosphere: 1
Food: 1
Service: 1
Employees sucked, poor service, horrible communication.
Atmosphere: 1
Food: 3
Service: 1
I understand that some truckers aren't the best clientele and it being a transient rest stop doesn't help....but the staff is utterly ridiculously rude. Wendy's should be doing better.
Atmosphere: 2
Food: 4
Service: 1
The employees avoided taking my order for a solid 5 minutes, they wanted me to use the self order kiosk. After they struggled to take the order it came out made wrong. They remade it and it was wrong again. No mustard available, no ketchup in the self serve area. We were there dealing with it all for over 45 minutes. Worst wendys experience of my life.
Atmosphere: 1
Food: 1
Service: 1
Two self service kiosks and the food still took 30mins.
One of the worst Wendy's I've ever been to. Disgusting bathrooms, out of soap, holes in the wall.
Just go across the street to subway.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Thanks ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Kids' 4 PC Spicy Nuggets, Nuggets
washrooms gross. instead of cleaning they have signs up saying don't use
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Worst experience at Wendy's ever! Order all wrong, employees don't speak, understand or read the English language, apparently can't read the order system to fill the order correctly. Will not be going back, ever!
Atmosphere: 1
Food: 1
Service: 1
Manager is too busy taking trash out, employees walk past customers with cash, who don't use kiosk. Glad I didn't get food from there anyways. Employee looked disgruntled and ready to defile anything ordered. Good luck. Ohh yeah and the grease trail outside front doors is nasty.
What a dump - even for a Wendy’s. And don’t plan on using the restroom at this rest stop Wendy’s unless you buy something. This is not great.
Atmosphere: 1
Food: 2
Service: 1
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