I went to Jersey Mike’s today and the experience was terrible. The person that added my condiments to my sandwich was very rude and unpleasant to deal with. You never know what someone is going through and to go to an establishment where customer service should be top tier is very sad. I myself work in an environment where I deal with customer daily and I know for a fact he failed at customer service. I’m never that person that write reviews but the experience and the way he made me feel made write this review here today! I don’t even want to go back to your location anymore!
John
Nice clean and fast. Food was good also.
Atmosphere: 5
Food: 5
Service: 5
Michele Garofano
The best of the best. Everyone that works here are 👍 👌 great
Atmosphere: 5
Andrea Rodriguez
Went at 8:45 and they closed at 10
ashleyxyzwtf
Definitely the best jersey mikes sandwich I ever had! Turkey and provolone mikes way on parm is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Joseph Pollachek
Employees are slow long line Can’t even get anything to eat when I’m taking lunch during work. Waste of my time going there to try to get a sandwich.
Service: 1
Angela Gonzalez
Typical sub place
Atmosphere: 4
Food: 4
Service: 5
Prina Tutu
This place sucks now. Evidently nobody cares. Something’s always missing or wrong. Portion sizes seem really off compared to other locations.
I went to a quick bite to the Selden location @ 11AM. There were only two male customers who were already being attended to. The employee Jonathan then asked if anyone needed help & I asked for a Club Sub. He then told me to go around & get on line , so I asked why if no one else was there. He refused to take my order unless I did what he told me. I am recovering from a Total knee Replacrment & was in pain but he didnt care. I walked out so much for customer service.
Monica Freyberg
We ordered 3 subs and picked them up to eat at home. One of them was made incorrectly. So I called and got the nicest guy on the phone, named Jon. He aplogized for the error, took ownership of the problem and offered a refund for the items. It was a quick and seemless transaction and I really appreciated his approach and how easy he turned around a ruined lunch experience. More employees can learn from Jon.
Donna Ituarte
After a visit to the Selden location today, all I can say is think twice before coming to this location. When asked a simple question the server behind the counter answered rudely and rolled her eyes as if she could not be bothered to attend to a paying customer. When I asked a follow-up question she again rolled her eyes and refused to answer me. When I asked for her name, she refused to answer me. The manager, Brandon, came out to assist. Upon trying to speak to him, he also refused to give me her name and his as well. I asked for their names because I wanted to make a formal complaint to the company. Then, he threw my sandwich against the wall and said you are not getting anything here and told me to get out. Then they called the police because I would not leave without their names. I did receive a call from the owner the same day, which was professional and she apologized for the way my son and I were treated. Unfortunately, this was an upsetting experience today.
Martin Winter
No meatball subs or pastrami.
Michael Murnyack
Food is normally great, we usually order 4 -5 subs.. My daughter has food allergies and Gluten free is great, however, she is also Dairy free and I order without cheese. This is the 2nd time it has came with cheese. My only suggestion is to pay attention to the details.
Dirty, needs cleaning considering food prep
Atmosphere: 3
Food: 4
Service: 3
What can I say! It's a sub above! Lol
Atmosphere: 5
Food: 5
Service: 5
I went to Jersey Mike’s today and the experience was terrible. The person that added my condiments to my sandwich was very rude and unpleasant to deal with. You never know what someone is going through and to go to an establishment where customer service should be top tier is very sad. I myself work in an environment where I deal with customer daily and I know for a fact he failed at customer service. I’m never that person that write reviews but the experience and the way he made me feel made write this review here today! I don’t even want to go back to your location anymore!
Nice clean and fast. Food was good also.
Atmosphere: 5
Food: 5
Service: 5
The best of the best. Everyone that works here are 👍 👌 great
Atmosphere: 5
Went at 8:45 and they closed at 10
Definitely the best jersey mikes sandwich I ever had! Turkey and provolone mikes way on parm is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Employees are slow long line Can’t even get anything to eat when I’m taking lunch during work. Waste of my time going there to try to get a sandwich.
Service: 1
Typical sub place
Atmosphere: 4
Food: 4
Service: 5
This place sucks now. Evidently nobody cares. Something’s always missing or wrong. Portion sizes seem really off compared to other locations.
Food: 2
Service: 2
Restaurantji Recommends
I went to a quick bite to the Selden location @ 11AM. There were only two male customers who were already being attended to. The employee Jonathan then asked if anyone needed help & I asked for a Club Sub. He then told me to go around & get on line , so I asked why if no one else was there. He refused to take my order unless I did what he told me. I am recovering from a Total knee Replacrment & was in pain but he didnt care. I walked out so much for customer service.
We ordered 3 subs and picked them up to eat at home. One of them was made incorrectly. So I called and got the nicest guy on the phone, named Jon. He aplogized for the error, took ownership of the problem and offered a refund for the items. It was a quick and seemless transaction and I really appreciated his approach and how easy he turned around a ruined lunch experience.
More employees can learn from Jon.
After a visit to the Selden location today, all I can say is think twice before coming to this location. When asked a simple question the server behind the counter answered rudely and rolled her eyes as if she could not be bothered to attend to a paying customer. When I asked a follow-up question she again rolled her eyes and refused to answer me. When I asked for her name, she refused to answer me. The manager, Brandon, came out to assist. Upon trying to speak to him, he also refused to give me her name and his as well. I asked for their names because I wanted to make a formal complaint to the company. Then, he threw my sandwich against the wall and said you are not getting anything here and told me to get out. Then they called the police because I would not leave without their names. I did receive a call from the owner the same day, which was professional and she apologized for the way my son and I were treated. Unfortunately, this was an upsetting experience today.
No meatball subs or pastrami.
Food is normally great, we usually order 4 -5 subs.. My daughter has food allergies and Gluten free is great, however, she is also Dairy free and I order without cheese. This is the 2nd time it has came with cheese. My only suggestion is to pay attention to the details.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Turkey and Provolone
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