Dunkin'

2014 Route 5 And 20, Seneca Falls
(315) 257-0026

Recent Reviews

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Chris Lipari

Coffee tastes like it is burnt. The drive-thru person was rude. The only thing that would give 5 stars to was I received my coffee fast.

Atmosphere: 1

Food: 1

Service: 5

Heet G

Why is it a 45 minute wait almost every time I try and go here?

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Sandwich

Johnny Modz

Got sick from food before finishing the breakfast sandwich and one hashbrown my stomach felt like rocks hit it. Got sick less than 30 minutes later I got sick. I haven't ate anything and I feel perfectly fine otherwise.

It's always been super hit or miss with this location, someday it's great, and then many many times like today's experience Dunkin in general, is never consistent. Even the donut holes i ordered were the driest dough ive ever had, it was powdery in the middle. This is the last time I ever take a chance here, waited 30 minutes in line paid $20 for sandwich, hasbrowns, donut holes, and a drink, barely got through 1/4 of the food and felt like shit for the next few hours.

E. Pilgram

We ordered iced lattes in the drive thru and both were super pale, almost white, and tasted like mostly milk. We went in and asked for a remake which they agreed to. There were three other orders asking to be remade ahead of us so it took a while and took way more time out of our day than we expected.

Atmosphere: 3

Food: 2

Service: 2

Tasha Kirby

Sit in the drive through for 20 minutes and. Actually still sitting in the drive through with only 1 car ahead of me. Terrible service!!

Atmosphere: 1

Food: 1

Service: 1

Cassie Shafer

I go here every day for coffee! I am addicted to Dunkin Donuts coffee, I cannot lie. However, today, it was a TERRIBLE experience. I accidentally ordered at this location, I meant to order at the newer Dunkin out by the thruway so I ordered my mobile order for drive thru. BIG MISTAKE. I thought that I would be able to go in and just get my drive thru order but nope. I waited 5 minutes, no one even acknowledged me. Not once. And like I said, I order a mobile order every day. So I decided I would try going in drive thru to get it. Waited 20 minutes and the line didn't move at all and of course, you can't get out of the line until you get up further. So once I could, I got out of it. I went in and asked for my order and was treated like crap. Honestly, the weekends are just terrible here. I never have a problem during the week. I'm not sure what their requirements are for drive thru but I can almost guarantee, the district manager doesn't want people waiting for 40 minutes to an hour to get their orders. I am just SO upset. Everyone who has to wait in the drive thru for that long should be given something for free. I'm not a "karen" but I feel like customer's time should be valued WAY more than this. Period.

megan preston

Foods not even cooked all the way waste of money.

Atmosphere: 2

Food: 1

Service: 1

Deb Snow

Went to drive through around 7pm, nobody responded. Went inside got coffee and donut. Donut good coffee burnt
Tried again this morning, coffee and coffee roll, coffee roll great, coffee burnt. Never again

Atmosphere: 2

Food: 1

Service: 2

Aranthal 287

Standard dunkin where the lines take forever. Waited 30 minutes from placing my online order to get my food and drinks in the drive thru. Staff was very snippy when I asked why it took 30 minutes for 8 cars.

Atmosphere: 1

Food: 3

Service: 1

Charles Lafler

Cold brew is extremely weak. Ingredients sour and not fresh. Flys everywhere. Never going back to this one.

Atmosphere: 1

Food: 1

Service: 1

P T

Painfully slow

Tony Porcelli

Couldt stop chugging coffee here. Was so good

Atmosphere: 5

Food: 5

Service: 5

David Maiolo

It always is kinda dirty and just uck in here and everywhere you sit, stand or try to eat is sticky. C'mon guys.

Atmosphere: 1

Food: 5

Service: 5

Eric McLain

They have really good cold brew!

Atmosphere: 3

Food: 5

Service: 4

Tony Portello

I had the midnight coffee, black
All other Coffee served in the vicinity was very weak
Ergo the midnight coffee

Atmosphere: 3

Food: 3

Service: 4

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