This is without the worst taco bell i have ever been to. I wasted an hour waiting for my food only to find out my order was never processed to begin with. They literally took the fast out of fast food. Having left disgusted I drove around the corner to Burger King where my order was taken, paid for, and perfectly received in 3 minutes.
Atmosphere: 1
Food: 3
Service: 1
Sean D
Great service an uber eats order was missing items and uber eats was somewhat helpful only issuing a partial refund however I was able to reorder the item and management was able to ensure the other incorrect items were fixed/sent. 10/10 accountability and service
Atmosphere: 5
Food: 5
Service: 5
Jeremy Slatky
Fine for a Taco Bell but if a fast Mexican restaurant opened up nearby they would make a killing. Worried I might perish in the drive thru.
Atmosphere: 1
Food: 5
Service: 1
Daniel H
Horrible
Atmosphere: 1
Food: 1
Service: 1
Michael Pasquarella
The service is awful. I had to wait nearly forty five minutes to receive my order after I placed inside the restaurant at there touch screen. The staff is friendly enough but they don't have enough people on and they seem to be focused on the drive thru orders because don't have enough for both the in store orders and drive thru. Not to mention the customers who place there orders online never seem to have there orders ready when they come to pick them up. Also, I barely got anything inside of the two veggie burritos I ordered off their value menu. No matter what time I go it's always very lengthy wait. This Taco Bell restaurant is located in Shirley, NY on William Floyd pkwy. I don't know the exact address but it's next door to a Wendy's. If I were you, I would not go to this and find another one to go to. Which is what I'm thinking of doing. Because, there was one staff member that acted like he would rather be somewhere else and he definitely was taking his time.
Atmosphere: 3
Food: 3
Service: 1
Josh McDowell
Trash. Waited 40 minutes for 4 items. One of which was a chip. N I waited the list for that.
Atmosphere: 1
Food: 3
Service: 2
Amber V
AVOID THIS PLACE AT ALL COSTS! We ordered food through the app at 8:15, at 10:15 we went there because it said the order was pending pick up and it would not let us cancel it. My husband met our Door Dash Driver who had been waiting there for an hour!!! The workers said they were making the order, then they said they didn’t have anything on their screen, then they said it was picked up which obviously is not true. When both my husband and the Door Dash Driver asked to speak with the manager they were ignored. Do not waste your time or money at this place. Don’t order the food through the app for this location, you’ll never get it. The only thing you’ll receive is the cold shoulder from staff and “management.”
Atmosphere: 1
Food: 1
Service: 1
Jillian M
We ordered ahead on the mobile app for pick up through the drive through. After waiting 15 minutes at the window for our food, all of it was stale- down to the nacho cheese and the soda. Soda was out of syrup so it tasted like seltzer, the potatoes in the fiesta potatoes were hard, even the shell inside of the cheesy Gordita crunch & Crunchwrap supreme was stale, there was truly not one item that wasn’t stale or subpar in some way. My cinnamon twists came with literally ZERO cinnamon sugar on them and we could tell they didn’t read the instructions because an item we specified no lettuce on had bits of lettuce in it like they started to make it with lettuce and then realized after the fact it was not supposed to have any and they picked it off. Super disappointed and won’t be back to this location any time soon.
Atmosphere: 2
Food: 1
Service: 2
Johnny’s World62
Always slow always feel like they're under staff
Atmosphere: 1
Food: 3
Service: 1
A L (ATANDA5815)
Didn't have my order. Got home and was missing things
Ordered food and it’s been almost 45 minutes waiting in store to receive it. It’s ridiculous at this point to call this fast food. I could go to an actual restaurant and receive food faster than this.
Atmosphere: 1
Food: 3
Service: 1
Khaled Mahieddine
The guy on speaker under bad attitude i will not come back here plenty of good restaurants around the area
Atmosphere: 1
Service: 1
Robert Carty
Its taco bell, you can't go wrong. Traffic in and out is a bit tricky but worth the wait. I door kiosks make ordering easier and the drive thru puts you right back out on William Floyd.
Atmosphere: 3
Food: 4
Service: 3
S S
I love their burritos🤩
Atmosphere: 4
Food: 4
Service: 4
Brian Gessner
Place sucks $90 in food and they forgot half of it then they don't answer phone. Jerk job. They suck, the employees suck and the on line ordering sucks
This is without the worst taco bell i have ever been to. I wasted an hour waiting for my food only to find out my order was never processed to begin with. They literally took the fast out of fast food. Having left disgusted I drove around the corner to Burger King where my order was taken, paid for, and perfectly received in 3 minutes.
Atmosphere: 1
Food: 3
Service: 1
Great service an uber eats order was missing items and uber eats was somewhat helpful only issuing a partial refund however I was able to reorder the item and management was able to ensure the other incorrect items were fixed/sent. 10/10 accountability and service
Atmosphere: 5
Food: 5
Service: 5
Fine for a Taco Bell but if a fast Mexican restaurant opened up nearby they would make a killing. Worried I might perish in the drive thru.
Atmosphere: 1
Food: 5
Service: 1
Horrible
Atmosphere: 1
Food: 1
Service: 1
The service is awful. I had to wait nearly forty five minutes to receive my order after I placed inside the restaurant at there touch screen. The staff is friendly enough but they don't have enough people on and they seem to be focused on the drive thru orders because don't have enough for both the in store orders and drive thru. Not to mention the customers who place there orders online never seem to have there orders ready when they come to pick them up. Also, I barely got anything inside of the two veggie burritos I ordered off their value menu. No matter what time I go it's always very lengthy wait. This Taco Bell restaurant is located in Shirley, NY on William Floyd pkwy. I don't know the exact address but it's next door to a Wendy's. If I were you, I would not go to this and find another one to go to. Which is what I'm thinking of doing. Because, there was one staff member that acted like he would rather be somewhere else and he definitely was taking his time.
Atmosphere: 3
Food: 3
Service: 1
Trash. Waited 40 minutes for 4 items. One of which was a chip. N I waited the list for that.
Atmosphere: 1
Food: 3
Service: 2
AVOID THIS PLACE AT ALL COSTS! We ordered food through the app at 8:15, at 10:15 we went there because it said the order was pending pick up and it would not let us cancel it. My husband met our Door Dash Driver who had been waiting there for an hour!!! The workers said they were making the order, then they said they didn’t have anything on their screen, then they said it was picked up which obviously is not true. When both my husband and the Door Dash Driver asked to speak with the manager they were ignored. Do not waste your time or money at this place. Don’t order the food through the app for this location, you’ll never get it. The only thing you’ll receive is the cold shoulder from staff and “management.”
Atmosphere: 1
Food: 1
Service: 1
We ordered ahead on the mobile app for pick up through the drive through. After waiting 15 minutes at the window for our food, all of it was stale- down to the nacho cheese and the soda. Soda was out of syrup so it tasted like seltzer, the potatoes in the fiesta potatoes were hard, even the shell inside of the cheesy Gordita crunch & Crunchwrap supreme was stale, there was truly not one item that wasn’t stale or subpar in some way. My cinnamon twists came with literally ZERO cinnamon sugar on them and we could tell they didn’t read the instructions because an item we specified no lettuce on had bits of lettuce in it like they started to make it with lettuce and then realized after the fact it was not supposed to have any and they picked it off. Super disappointed and won’t be back to this location any time soon.
Atmosphere: 2
Food: 1
Service: 2
Always slow always feel like they're under staff
Atmosphere: 1
Food: 3
Service: 1
Didn't have my order. Got home and was missing things
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Ordered food and it’s been almost 45 minutes waiting in store to receive it. It’s ridiculous at this point to call this fast food. I could go to an actual restaurant and receive food faster than this.
Atmosphere: 1
Food: 3
Service: 1
The guy on speaker under bad attitude i will not come back here plenty of good restaurants around the area
Atmosphere: 1
Service: 1
Its taco bell, you can't go wrong. Traffic in and out is a bit tricky but worth the wait. I door kiosks make ordering easier and the drive thru puts you right back out on William Floyd.
Atmosphere: 3
Food: 4
Service: 3
I love their burritos🤩
Atmosphere: 4
Food: 4
Service: 4
Place sucks $90 in food and they forgot half of it then they don't answer phone. Jerk job. They suck, the employees suck and the on line ordering sucks
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