Food is always good here, drive through staff doesn't always listen but that's most places
Atmosphere: 4
Food: 5
Service: 4
A
Managers and crew members are having too much fun, while I waited for 4/5 minutes till they knowledge me. Oher than that was fine.
Atmosphere: 4
Food: 5
Service: 3
Christina N
Tried to make a special order for 2 burgers and they were not correct. Called the store and the manager was nice enough to put my name in a book to get free replacements next time I come.
Food: 5
Service: 3
CA Harpe
I pulled up to the ordering kiosk at 10:23 AM. I asked for a spicy chicken sandwich with onion added and a medium chocolate frosty. I was informed that they were serving breakfast and lunch starts at 10:30. I asked if I had to wait seven minutes and he said, yes the food won’t be ready until 1030. So fine. I parked and then got back in line at 10:30. I re-ordered what I had asked for previously and was told the Frosty’s weren’t ready yet. I said but it’s 1030. It’s lunchtime. he said yes, but we don’t have any Frosty’s right now. So I asked for a small Coke. Wouldn’t you think he would’ve mentioned that the Frosty’s wouldn’t be ready at the same time as the food? Or better still, don’t you think they could flip the switch on the frosty machine at 10 AM so that the frosty would be ready when the food is?
Food: 3
Service: 3
Brandon D'Onofrio
Ordered the Krabby Patty meal from this Wendy’s. The person at the window initially gave me the incorrect receipt. I went back to get the correct receipt and they gave me a hard time in the beginning but thankfully one of the managers was nice enough to give the correct one to me. Also, I received a small vanilla-pineapple frosty instead of a medium which is part of the order and a burger that did not have all of the ingredients (forgot tomato) included as stated on the menu. Again, thankfully the manager Lisa was nice enough to have one of her employees redo the order and gave me a whole new burger with everything on it. For the most part, I was EXTREMELY disappointed with the quality of service here at this Wendy’s. I live in Medford and the Wendy’s in my town would never provide service this poor. The employees especially Nigeria in particular need to do a better job when giving out receipts and with preparing people’s orders correctly. Also, no employee should roll their eyes at a customer when they are politely asking you to redo their order for them. Unfortunately after being incredibly disappointed with the quality of services at this Wendy’s location, I will NOT be returning and will continue going to the Medford location in my home town instead. If you don’t want your order screwed up, I would suggest choosing a different Wendy’s location than this one.
Atmosphere: 1
Food: 1
Service: 1
Deceivedracer
Ordered from doordash and my dasher was not handed a second bag with my cheese fries inside of the bag.
Atmosphere: 1
Food: 1
Service: 1
John Hicks
Little strange
Atmosphere: 3
Food: 5
Service: 3
Mike Mark
Service here is easily the worst in mastic. Employees have no basic social skills.
Service: 1
Johan Rivas
Good salads, the potatoes are not to my liking, it is everyone's taste, but the salads are good.
Atmosphere: 5
Food: 5
Service: 5
Shaneza Haynes
The food is good but I ordered 10 piece spicy bbq nuggets ,bacon cheese potato and a coke when I got home I only had 8 nuggets I called the location they answered then hanged up the phone I called back and they did not answer I just wanted to tell time to be careful next time because I payed for 10 nuggets and that's what I was expecting
Vegetarian options: An Impossible Burger is an option for vegetarians
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 10 PC Chicken Nugget Combo, French Fries, Chili, Wendy’S Baked Potatoes, Baconator, Apple Pecan, South West Salad, Big Bacon Classic, Taco Salad, Apple Bites
Georgio Vasquez
Food was great and so was the manager Lisa. She was very helpful. The drive thru lady who took my order was very quick to respond and I could tell she just wanted to get the night over with. I ordered a drink and thought about nuggets until I was cut off to the price.
Atmosphere: 2
Food: 5
Service: 2
edward martin
Great place!
Atmosphere: 5
Food: 5
Service: 5
joshua cassidy
Great service great food but I also love wendys
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Jalapeno Salad Dressing, South West Salad, Grilled Chicken Sandwich, Large Fries with Ketchup, Cheddar Based Potatoe, Oatmeal Bar, Spicy Chicken Caesar, Cheese Fries, Jr Cheeseburger, Apple Pecan Salad
Jill Ratner
Always good value. My husband and I got different combos, and shared them. Wr left happy and full. $2 in app was nice too.
Food is always good here, drive through staff doesn't always listen but that's most places
Atmosphere: 4
Food: 5
Service: 4
Managers and crew members are having too much fun, while I waited for 4/5 minutes till they knowledge me. Oher than that was fine.
Atmosphere: 4
Food: 5
Service: 3
Tried to make a special order for 2 burgers and they were not correct. Called the store and the manager was nice enough to put my name in a book to get free replacements next time I come.
Food: 5
Service: 3
I pulled up to the ordering kiosk at 10:23 AM. I asked for a spicy chicken sandwich with onion added and a medium chocolate frosty. I was informed that they were serving breakfast and lunch starts at 10:30. I asked if I had to wait seven minutes and he said, yes the food won’t be ready until 1030. So fine. I parked and then got back in line at 10:30. I re-ordered what I had asked for previously and was told the Frosty’s weren’t ready yet. I said but it’s 1030. It’s lunchtime. he said yes, but we don’t have any Frosty’s right now. So I asked for a small Coke. Wouldn’t you think he would’ve mentioned that the Frosty’s wouldn’t be ready at the same time as the food? Or better still, don’t you think they could flip the switch on the frosty machine at 10 AM so that the frosty would be ready when the food is?
Food: 3
Service: 3
Ordered the Krabby Patty meal from this Wendy’s. The person at the window initially gave me the incorrect receipt. I went back to get the correct receipt and they gave me a hard time in the beginning but thankfully one of the managers was nice enough to give the correct one to me. Also, I received a small vanilla-pineapple frosty instead of a medium which is part of the order and a burger that did not have all of the ingredients (forgot tomato) included as stated on the menu. Again, thankfully the manager Lisa was nice enough to have one of her employees redo the order and gave me a whole new burger with everything on it. For the most part, I was EXTREMELY disappointed with the quality of service here at this Wendy’s. I live in Medford and the Wendy’s in my town would never provide service this poor. The employees especially Nigeria in particular need to do a better job when giving out receipts and with preparing people’s orders correctly. Also, no employee should roll their eyes at a customer when they are politely asking you to redo their order for them. Unfortunately after being incredibly disappointed with the quality of services at this Wendy’s location, I will NOT be returning and will continue going to the Medford location in my home town instead. If you don’t want your order screwed up, I would suggest choosing a different Wendy’s location than this one.
Atmosphere: 1
Food: 1
Service: 1
Ordered from doordash and my dasher was not handed a second bag with my cheese fries inside of the bag.
Atmosphere: 1
Food: 1
Service: 1
Little strange
Atmosphere: 3
Food: 5
Service: 3
Service here is easily the worst in mastic. Employees have no basic social skills.
Service: 1
Good salads, the potatoes are not to my liking, it is everyone's taste, but the salads are good.
Atmosphere: 5
Food: 5
Service: 5
The food is good but I ordered 10 piece spicy bbq nuggets ,bacon cheese potato and a coke when I got home I only had 8 nuggets I called the location they answered then hanged up the phone I called back and they did not answer I just wanted to tell time to be careful next time because I payed for 10 nuggets and that's what I was expecting
Restaurantji Recommends
Vegetarian options: An Impossible Burger is an option for vegetarians
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: 10 PC Chicken Nugget Combo, French Fries, Chili, Wendy’S Baked Potatoes, Baconator, Apple Pecan, South West Salad, Big Bacon Classic, Taco Salad, Apple Bites
Food was great and so was the manager Lisa. She was very helpful. The drive thru lady who took my order was very quick to respond and I could tell she just wanted to get the night over with. I ordered a drink and thought about nuggets until I was cut off to the price.
Atmosphere: 2
Food: 5
Service: 2
Great place!
Atmosphere: 5
Food: 5
Service: 5
Great service great food but I also love wendys
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Jalapeno Salad Dressing, South West Salad, Grilled Chicken Sandwich, Large Fries with Ketchup, Cheddar Based Potatoe, Oatmeal Bar, Spicy Chicken Caesar, Cheese Fries, Jr Cheeseburger, Apple Pecan Salad
Always good value. My husband and I got different combos, and shared them. Wr left happy and full. $2 in app was nice too.
Atmosphere: 4
Food: 4
Service: 5
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