Dunkin'
5017 W Ridge Rd, Spencerport
(585) 349-2615
Recent Reviews
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Never would have imagined tat I would need to ask if the donuts are fresh. Super disappointing…
Atmosphere: 2
Food: 1
Service: 4
The service was very friendly and efficient and patient.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg and Cheese, Bacon Egg and Cheese
Super sweet employee
Atmosphere: 5
Food: 5
Service: 5
They were rude and cussing telling my 15 year old daughter that “we are deadass running out of products” then rolled her eyes at my daughter and said why don’t they understand that we are running out of products and when she went back in line to get something she forgot the worker caught an attitude with her
Atmosphere: 2
Food: 5
Service: 1
Friendly service, great doughnuts.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Donuts
No one in line in front of us and we still had to wait quite a while for 2 coffees. Get down the road and 1 of the 2 is completely wrong.
Food: 1
Service: 1
Rude staff they make drinks wrong and argue with the customer about it.
Worked there for 4 days. Staff is very unprofessional. They do not clean things properly. There are fruit flies. Don't even recommend working there bc they constantly change your schedule. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
This location is constantly short staffed. The wait is always long- 2 weeks ago I waited 20 minutes for my 2 coffees and a sandwich.. Last night, even though they are open till 7, we got there at 6:15 and they had already shut down all the grills/ovens so we couldn't order any food. Got donuts that had clearly sat out all day and were super stale. Will probably be our last visit, which is too bad because we go there 1-2times a week. There's another Dunkin 3 miles down the road, we'll just go there instead.
Atmosphere: 3
Food: 4
Service: 2
I have shopped at this Dunkin Donuts multiple times because it is so close to my home. Admittedly the donuts are ok most of the time if they have not run out of anything (which they frequently do later in the day). Where this location falls so far short is with their breakfast sandwiches. I once stopped into the store (IE not drive through) around 8:30am to pick up breakfast sandwiches for my family and I kid you not, I was told that they were not serving breakfast sandwiches because it was too busy!?!?!?! I was not sure how to reconcile that with any sort of common era business thinking but I left and went somewhere else. I recount that event simply to preface the current encounter I had this morning. I went through the drive through and ordered five breakfast croissants... two with bacon and three with sausage. I get to the window only to be told they only have two croissants left. So I say fine... just give me the balance on English muffins. Nope, they are out of them too. It was 10:00am. So I opted for bagels and we left the drive through. I get home and open the sandwiches and I have to say... I have seen more appetizing things hacked up by my dog. I am not sure why this Dunkin location can't seem to get its quality and presentation in check. If you want donuts they seem to come through 80% of the time as long as it is not too late in the day where their selection gets limited. If you want breakfast sandwiches... maybe try another location or another business. I think the picture speaks for itself.
Atmosphere: 1
Food: 2
Service: 4
Restaurantji Recommends
Terrible service.
Service: 1
Everything was ready fast and
Atmosphere: 4
Food: 4
Service: 4
Order through the app. Arrived 5 minutes later. Order was not started. Associates standing around talking. Had to ask if they knew of my order. At first I was told no. Then oh yes. Order at that time was just started. It was not busy. I was the only customer in the store. Maybe a couple of cars in the drive thru.
Dark roast! Ya....
A pretty reliable Dunkin. Mostly have mobile orders done on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
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