Nothing like craving your favorite burger and getting this. Looks nothing like what you would imagine a burger would look like. It was barely warm too.
Atmosphere: 3
Food: 2
Service: 4
Alix Luisa
You will never get what you order at this location, the staff just doesn’t care
Jim Weaver
Spencerport McDonald's is terrible service. Been there few times in the last month and cars backed up at the drive thru. Waited for 10 minutes two of the times and cars were not moving at all. So me and some other cars pulled out of line and left. I have been by there at other times and see back ups and know better to even try to pull in. So I go to Tim Hortons. But to be honest, I like the food at McDonald's better. I think it needs a new manager 🤔.
Food: 5
Service: 1
Mckenna c
i don’t be one to leave a review but i’m just shocked cus this my work sandwich and how yall forget one of my mcgriddles and then the other one i literally get 2 pancakes 😀😀😀 like not even no slice of cheese dawg cmon do betta spenceyport mickey dees
Stacey Rowe
This location is the absolute worst. The very last experience... I ordered a Happy Meal and Hamburger inside, after 15 minutes I asked if my order would be out soon, they said they were just finishing it up. I watched 3 people get all their food that ordered after me, countless through the Drive-tru. As I waited another 5 minutes, the employees on the fryer were joking about me waiting for so long and how they needed to drop everything and wait on me... got my food, brought it to my daughters school for her birthday... fries burnt, she wouldn't touch them and my hamburger had cheese on it. Unfortunately and fortunately? it was hot so the cheese had melted and I couldn't peel it off. Not a good experience. This location also makes it a point to always put fries in the bags and boxes upside down...
Atmosphere: 1
Food: 1
Service: 1
Dustin swaciak
The continually mess up orders. Past two times ive stopped there they forgot 1 of my 2 double cheeseburgers.
Food: 3
Service: 3
Elias Khanjar
The people are really worse here and doesn’t value time at all and not helping people
Atmosphere: 1
Service: 1
lola bunny
EVERY TIME someone forgets at least one item in my order. Whenever I go in to get my missing item I am met with attitude and disrespect, I do not care if it was your fault or not, don’t be rude. Whoever the manager is needs to teach these employees how to count properly and accept when their teammate has made a mistake.
Atmosphere: 1
Food: 1
Service: 1
Tommy J. Hughes
Nichols st Spencerport is horrible at customer service. never have I been so poorly treated. I don't leave many reviews but the female working today and the mgr Mr thuggish ruggish need to be fired. horrible people and horrible service
Alyssa
This place consistently misses items in drive thru check your bag before you leave.
Refused to take mobile app order or deals, don't go to this location
Atmosphere: 1
Food: 1
Service: 1
Alicia Grieco
The kiosk was difficult to use when we got our food it was cold the fries were greasy I would never go back here again what happened to the reliability of McDonald's
Atmosphere: 3
Food: 1
Service: 1
Trevor Krystal Bertrand
I’m not one to typically review locations, it’s a McDonalds, you can’t have the highest expectations. That said, what I do expect is for there to be no cockroaches involved with my food. Unfortunately this evening as I ordered 2 happy meals for my kiddos I discovered that a cockroach had hitched a ride with the carton. Completely unacceptable, and disgusting. I then tried to contact the location (no way to do so directly) so I left a response on the corporate site, which doesn’t feel like it will be productive. Needless to say, this will be our last time visiting this location.
Nicole
Do not go here employees are awful and rude . If Louis buono could contact me that would be fantastic 👌
Atmosphere: 1
Food: 1
Service: 1
Chad Bussell
The workers should worry about packing bags properly so we aren’t missing items we pay for. Instead they are gossiping about what cars people are driving in the drive thru. 3rd time in a row something has been missing from my order.
Nothing like craving your favorite burger and getting this. Looks nothing like what you would imagine a burger would look like. It was barely warm too.
Atmosphere: 3
Food: 2
Service: 4
You will never get what you order at this location, the staff just doesn’t care
Spencerport McDonald's is terrible service. Been there few times in the last month and cars backed up at the drive thru. Waited for 10 minutes two of the times and cars were not moving at all. So me and some other cars pulled out of line and left. I have been by there at other times and see back ups and know better to even try to pull in. So I go to Tim Hortons. But to be honest, I like the food at McDonald's better. I think it needs a new manager 🤔.
Food: 5
Service: 1
i don’t be one to leave a review but i’m just
shocked cus this my work sandwich and how yall forget one of my mcgriddles and then the other one i literally get 2 pancakes 😀😀😀 like not even no slice of cheese dawg cmon do betta spenceyport mickey dees
This location is the absolute worst. The very last experience... I ordered a Happy Meal and Hamburger inside, after 15 minutes I asked if my order would be out soon, they said they were just finishing it up. I watched 3 people get all their food that ordered after me, countless through the Drive-tru. As I waited another 5 minutes, the employees on the fryer were joking about me waiting for so long and how they needed to drop everything and wait on me... got my food, brought it to my daughters school for her birthday... fries burnt, she wouldn't touch them and my hamburger had cheese on it. Unfortunately and fortunately? it was hot so the cheese had melted and I couldn't peel it off. Not a good experience.
This location also makes it a point to always put fries in the bags and boxes upside down...
Atmosphere: 1
Food: 1
Service: 1
The continually mess up orders. Past two times ive stopped there they forgot 1 of my 2 double cheeseburgers.
Food: 3
Service: 3
The people are really worse here and doesn’t value time at all and not helping people
Atmosphere: 1
Service: 1
EVERY TIME someone forgets at least one item in my order. Whenever I go in to get my missing item I am met with attitude and disrespect, I do not care if it was your fault or not, don’t be rude. Whoever the manager is needs to teach these employees how to count properly and accept when their teammate has made a mistake.
Atmosphere: 1
Food: 1
Service: 1
Nichols st Spencerport is horrible at customer service. never have I been so poorly treated. I don't leave many reviews but the female working today and the mgr Mr thuggish ruggish need to be fired. horrible people and horrible service
This place consistently misses items in drive thru check your bag before you leave.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Refused to take mobile app order or deals, don't go to this location
Atmosphere: 1
Food: 1
Service: 1
The kiosk was difficult to use when we got our food it was cold the fries were greasy I would never go back here again what happened to the reliability of McDonald's
Atmosphere: 3
Food: 1
Service: 1
I’m not one to typically review locations, it’s a McDonalds, you can’t have the highest expectations. That said, what I do expect is for there to be no cockroaches involved with my food. Unfortunately this evening as I ordered 2 happy meals for my kiddos I discovered that a cockroach had hitched a ride with the carton. Completely unacceptable, and disgusting. I then tried to contact the location (no way to do so directly) so I left a response on the corporate site, which doesn’t feel like it will be productive. Needless to say, this will be our last time visiting this location.
Do not go here employees are awful and rude . If Louis buono could contact me that would be fantastic 👌
Atmosphere: 1
Food: 1
Service: 1
The workers should worry about packing bags properly so we aren’t missing items we pay for. Instead they are gossiping about what cars people are driving in the drive thru. 3rd time in a row something has been missing from my order.
Atmosphere: 1
Food: 1
Service: 1
Loading...