Not sure when the Springville Dunkin started sucking so badly but they can't seem to ever get a coffee order right anymore. Pretty sick of paying for a coffee that sucks Everytime cause the employees just don't seem to care to make it right. There is only 2 employees I see that can make a coffee order correct and if you ask for extra flavor forget it, you pay for it and they don't even add it in. I am fed up with this Dunkin' Donuts anymore. Dunkin in Allegany NY though has great competent employees who never mess up a coffee order
Robert P
Good. Coffee and sandwhich
Sean B
It's a dunkin donuts
Chris Griffy
Full of incompetents who charge you more than they should
Atmosphere: 1
Food: 1
Service: 1
John Papaserge
Always stop when Springville never disappointed
Atmosphere: 3
Food: 4
Service: 5
Jack Coad
Stopped for a coffee and bagel. Coffee was good. Service was very good, polite and responsive
Atmosphere: 3
Food: 4
Service: 5
Keri
Stop burning your bagels and giving them to customers.
Super rude young girl working the window on a Sunday afternoon, didn't say hi or exchange one word...and slow service. And didnt even give me the right coffee. I orded 1 thing. Still can't upgrade to another star.
Eric Jaeger
Odd location with a wayyyyyyyy to small parking lot. It’s so difficult to maneuver around. Then only limited products…. Coffee we got was mislabeled. Ya’ll need to up your training and get the operation of this location back up to Freds standards!
Atmosphere: 2
Food: 2
Service: 2
Alexx Cabrera
There was no donuts. They need more associates working and to ensure they are trained accurately.
I had ordered two beverages which came to 11 something and i had given 15$, i did not receive all my change back and when i had asked about it i was then gaslighted by the girl at the window and her co worker about it. I want to note i come to this dunkin very regularly as well, however this is enough to make me stop. If i wanted to get my money scammed i wouldve gone to a casino.
Atmosphere: 1
Food: 2
Service: 1
Jody Bond
Best doughnuts.an drinks.fast an great service.you don't get good help these days an we went thru the drive thru.an I didn't get her name but was awesome very friendly.made sure are order we got was correct.she deserves a raise or acknowledgment
Not sure when the Springville Dunkin started sucking so badly but they can't seem to ever get a coffee order right anymore. Pretty sick of paying for a coffee that sucks Everytime cause the employees just don't seem to care to make it right. There is only 2 employees I see that can make a coffee order correct and if you ask for extra flavor forget it, you pay for it and they don't even add it in. I am fed up with this Dunkin' Donuts anymore. Dunkin in Allegany NY though has great competent employees who never mess up a coffee order
Good. Coffee and sandwhich
It's a dunkin donuts
Full of incompetents who charge you more than they should
Atmosphere: 1
Food: 1
Service: 1
Always stop when Springville never disappointed
Atmosphere: 3
Food: 4
Service: 5
Stopped for a coffee and bagel. Coffee was good. Service was very good, polite and responsive
Atmosphere: 3
Food: 4
Service: 5
Stop burning your bagels and giving them to customers.
Super rude young girl working the window on a Sunday afternoon, didn't say hi or exchange one word...and slow service. And didnt even give me the right coffee. I orded 1 thing. Still can't upgrade to another star.
Odd location with a wayyyyyyyy to small parking lot. It’s so difficult to maneuver around. Then only limited products…. Coffee we got was mislabeled. Ya’ll need to up your training and get the operation of this location back up to Freds standards!
Atmosphere: 2
Food: 2
Service: 2
There was no donuts. They need more associates working and to ensure they are trained accurately.
Atmosphere: 1
Food: 3
Service: 2
Nice coffee today
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Coffee is always ? good
Atmosphere: 5
Service: 5
Recommended dishes: Donuts
Expensive
Got doughnuts. They were not fresh.
Atmosphere: 3
Food: 3
Service: 3
I had ordered two beverages which came to 11 something and i had given 15$, i did not receive all my change back and when i had asked about it i was then gaslighted by the girl at the window and her co worker about it. I want to note i come to this dunkin very regularly as well, however this is enough to make me stop. If i wanted to get my money scammed i wouldve gone to a casino.
Atmosphere: 1
Food: 2
Service: 1
Best doughnuts.an drinks.fast an great service.you don't get good help these days an we went thru the drive thru.an I didn't get her name but was awesome very friendly.made sure are order we got was correct.she deserves a raise or acknowledgment
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