We stop here quite often and appreciate the employees and the subs we have purchased. Inside the store and bathrooms have always been very clean.
Atmosphere: 5
Food: 5
Service: 5
Genevieve Boucher
Don’t eat here. The chick with the glasses and blond hair was so rude and gave me so much attitude for asking about the Happy Gilmore cups! She asked which ones I had and I told her none yet, which then she proceeded to give me a random cup and tell me I “get what I get” in the nastiest attitude ever! I was planning on asking about extra cups if I could buy them, because I wanted to get a Happy and a Shooter cup for my dad since it’s his favorite movie, but with such attitude before I could even ask she told me that everyone would be asking for whatever cups and that then I didn’t have to buy one at all. I literally just told her “whatever it’s fine” and walked away. If that’s a policy then fine just explain it but you don’t have to be so rude about it. Especially looking at the other reviews about her on here, she should be fired if she doesn’t know how to speak to customers or handle her attitude. Definitely not coming to this location again.
Service: 1
Jimmy Walczak
The blonde girl has zero customer service
Atmosphere: 3
Food: 4
Service: 1
Mackenzie Bushen
Went in to grab some dinner and the girl Kendra was all over the place yelling not paying attention to what people were trying to order I usually love the girls at this subway
Service: 1
Dusty Morris
May 13, 2021 I was the truck driver that delivered all of the Equipment needed for to make Subway happen here... I just had a memory pop up on Facebook & automatically remembered where this was in Springville, NY. I've been through the area many times. Im writing this review from my home in Indianapolis.. #fun_fact
dustracer1
3/7/25 Stopped in at 8:45 pm after driving for multiple hours, 90% of the items where put away and it was very obvious that the young lady wanted to leave.. needless to say, we didn't get any food..
aleshia windsor
The blonde with glasses is the most rudest person I have encountered! Someone stole my mobile order sub and she started treating me poorly right from the start as if it was my issue. Told me she remembers making it but unsure if she could even make it again! Excuse me it was paid for and someone else took it!? The older lady Infront of me offered for her to make my sub quick before starting hers and she gave her attitude as well telling her no she will do them at the same time. Then proceeded to be rude to the grandchild asking about what came with his meal. Get a new job not in customer service if you are so miserable in life!
J C
HORRIBLE HORRIBLE MANAGER....Called for a online order, said it was going to be ready in 25 mins, I didn't need it for another hr and 20mins, so I called said I didn't need it til then, manager was so rude, she said she will see if she can get it done but doesn't know and I explained I was extending it out hr and half, she said she can't give a time etc... then she said she will try, just a horrible horrible attitude.so I went online to customer service and complained which I never do. Then I received an email my order was cancelled, so I called back and again she was very rude she remembered the conversation and said I must of cancelled, I said I didn't, Then she proceeds and says she cacelled my 70.00 order for contacting customer service! so I definitely took it a step higher! SO RUDE THE MANAGER SHOULD BE FIRED!
Atmosphere: 1
Service: 1
Shaylee Kottic
Will be suing
Atmosphere: 1
Food: 1
Service: 1
jacquie kujda
Staff here are unbelievably miserable. Especially the blond lady with the glasses. Here's a tip for ya, find a new job! This lady should not be working in a restaurant or customer service!
i recently thought a meatball sub would be great, its been awhile. What a bad mistake i made going to subway. The sause stinks and they put to much on then they say we dont have cheese anymore.....done and done never again. as im writing this i have eaten only 25 percent of the sub and dont want it.
Atmosphere: 2
Service: 3
Faith Mcdonnell
These people are so miserable it brought my day down like wow I smiled at the one guy and he was so rude and said what like with attitude honestly preorder you don’t wanna be near the employees at all
Atmosphere: 1
Food: 3
Service: 1
Robert L
Decent subs. Love the itialian herb and cheese bread.
Atmosphere: 4
Food: 4
Service: 5
Sherri Armison
Ty for your kindness we broke down in front of the store and they brought out a couple
Atmosphere: 5
Food: 5
Service: 5
Stephen Crump
Best sub ever and the service is some of the best I’ve seen but there’s some stainless steel cover over the meats that makes it so I can’t see what they have in there. Why is that there?! Are they hiding something?! Is something wrong with the meat?! I want to see the meat and the cheese! If I can’t see them making my sandwich I don’t feel comfortable going.
We stop here quite often and appreciate the employees and the subs we have purchased.
Inside the store and bathrooms have always been very clean.
Atmosphere: 5
Food: 5
Service: 5
Don’t eat here. The chick with the glasses and blond hair was so rude and gave me so much attitude for asking about the Happy Gilmore cups! She asked which ones I had and I told her none yet, which then she proceeded to give me a random cup and tell me I “get what I get” in the nastiest attitude ever! I was planning on asking about extra cups if I could buy them, because I wanted to get a Happy and a Shooter cup for my dad since it’s his favorite movie, but with such attitude before I could even ask she told me that everyone would be asking for whatever cups and that then I didn’t have to buy one at all. I literally just told her “whatever it’s fine” and walked away. If that’s a policy then fine just explain it but you don’t have to be so rude about it. Especially looking at the other reviews about her on here, she should be fired if she doesn’t know how to speak to customers or handle her attitude. Definitely not coming to this location again.
Service: 1
The blonde girl has zero customer service
Atmosphere: 3
Food: 4
Service: 1
Went in to grab some dinner and the girl Kendra was all over the place yelling not paying attention to what people were trying to order I usually love the girls at this subway
Service: 1
May 13, 2021
I was the truck driver that delivered all of the Equipment needed for to make Subway happen here... I just had a memory pop up on Facebook & automatically remembered where this was in Springville, NY. I've been through the area many times. Im writing this review from my home in Indianapolis.. #fun_fact
3/7/25 Stopped in at 8:45 pm after driving for multiple hours, 90% of the items where put away and it was very obvious that the young lady wanted to leave.. needless to say, we didn't get any food..
The blonde with glasses is the most rudest person I have encountered! Someone stole my mobile order sub and she started treating me poorly right from the start as if it was my issue. Told me she remembers making it but unsure if she could even make it again! Excuse me it was paid for and someone else took it!? The older lady Infront of me offered for her to make my sub quick before starting hers and she gave her attitude as well telling her no she will do them at the same time. Then proceeded to be rude to the grandchild asking about what came with his meal. Get a new job not in customer service if you are so miserable in life!
HORRIBLE HORRIBLE MANAGER....Called for a online order, said it was going to be ready in 25 mins, I didn't need it for another hr and 20mins, so I called said I didn't need it til then, manager was so rude, she said she will see if she can get it done but doesn't know
and I explained I was extending it out hr and half, she said she can't give a time etc... then she said she will try, just a horrible horrible attitude.so I went online to customer service and complained which I never do. Then I received an email my order was cancelled, so I called back and again she was very rude she remembered the conversation and said I must of cancelled, I said I didn't, Then she proceeds and says she cacelled my 70.00 order for contacting customer service! so I definitely took it a step higher! SO RUDE THE MANAGER SHOULD BE FIRED!
Atmosphere: 1
Service: 1
Will be suing
Atmosphere: 1
Food: 1
Service: 1
Staff here are unbelievably miserable. Especially the blond lady with the glasses. Here's a tip for ya, find a new job! This lady should not be working in a restaurant or customer service!
Restaurantji Recommends
i recently thought a meatball sub would be great, its been awhile. What a bad mistake i made going to subway. The sause stinks and they put to much on then they say we dont have cheese anymore.....done and done never again. as im writing this i have eaten only 25 percent of the sub and dont want it.
Atmosphere: 2
Service: 3
These people are so miserable it brought my day down like wow I smiled at the one guy and he was so rude and said what like with attitude honestly preorder you don’t wanna be near the employees at all
Atmosphere: 1
Food: 3
Service: 1
Decent subs. Love the itialian herb and cheese bread.
Atmosphere: 4
Food: 4
Service: 5
Ty for your kindness we broke down in front of the store and they brought out a couple
Atmosphere: 5
Food: 5
Service: 5
Best sub ever and the service is some of the best I’ve seen but there’s some stainless steel cover over the meats that makes it so I can’t see what they have in there. Why is that there?! Are they hiding something?! Is something wrong with the meat?! I want to see the meat and the cheese! If I can’t see them making my sandwich I don’t feel comfortable going.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken, Raspberry Cheesecake
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