Taco Bell

297 S Cascade Dr, Springville
(716) 592-3148

Recent Reviews

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Viral Doshi

Would give it 0 star if i could. The food was spoiled/mexican pizza is very stale and the beans were cold

Food: 1

Service: 3

Doug213312

Well I never actually got my food because they didn't have any chicken ready for the people ahead of me. They had already been waiting for 20 minutes. I waited for 10,.... And then left.

Atmosphere: 1

Food: 1

Service: 1

thomas mcmanus

Not healthy but good wish less salty foods

Atmosphere: 3

Food: 3

Service: 5

Kewayne Rehan

Extremely Disappointed – Worst Taco Bell Experience Nationwide

As someone who travels extensively across the United States, I’ve visited countless Taco Bell locations, and unfortunately, this one stands out for all the wrong reasons. Without exaggeration, it’s the worst I’ve encountered.

I’ve given this location two chances, and both visits resulted in consistently poor food quality. The ingredients were clearly not fresh—stale, dry, and lacking any of the flavor or texture I expect from the brand. Most notably, the seasoned potatoes were rock-hard to the point of being inedible; some pieces were so tough they couldn’t even be bitten into.

Fast food isn’t expected to be gourmet, but basic quality and freshness should be a given. This location failed on both counts. I won’t be returning, and I strongly recommend others steer clear until serious improvements are made.

Food: 1

Service: 2

Sandy LeRoy

The girl at the drive thru was rude, didn’t listen to a word I said, handed me my drink sideways. And it smells rotten at the drive thru window. Then had to wait for a really long time at the front of the building, along with 5 other cars. I would avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Kimberly Kenyon

Took over and hour to get food

Atmosphere: 2

Food: 2

Service: 4

Paul K.

Usually all good except one time last week when they forgot to include the biscuit with the meal.

Atmosphere: 4

Food: 4

Service: 4

Jessie Arthur

Marked my order as ready for pick up then i proceeded to wait an ectra 45 monites for it to be done. No easy way to get a refund for an in app purchase. When I called the number no one was available to assist.

Atmosphere: 2

Food: 3

Service: 1

Chad Brewer

This place has poor management. Are not timely at all. The food wait times are on going forever. Neverending.

Atmosphere: 3

Food: 2

Service: 1

Walter Lake

Deive thru made us wait for 25 minutes. Got the order wrong, didnt give utencils or straws. Food was not good and Staff needs complete retraining.

Atmosphere: 1

Food: 1

Service: 1

Joshua Macalanda

Service was slow. Took 40 minutes for food to come out. We ordered 3 meals. There was 3 groups of less than 4 eating.

Atmosphere: 2

Food: 2

Service: 1

Scott Ivett

Today's visit was very good. No issues but with any location double check your drive thru order as sometimes they do make mistakes. They will fix the order and make it right.

Atmosphere: 5

Food: 5

Service: 5

Carol Fisher

My go to place for a quick on the run taco.

Kathy Demarco Schine

Waited way too long for food. The music was way too loud and the food was cool and not hot.

Atmosphere: 1

Food: 2

Service: 1

Fred

Chicken is great, if prepared well, I'd u go at wrong time of day, u will get DRY Chicken

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