Tim Hortons
371 S Cascade Dr, Springville
(716) 592-0436
Recent Reviews
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Clean, food was good, but staff could’ve been a little friendlier.
Atmosphere: 5
Food: 5
Service: 4
Clean space. Good service. Didn't eat.
Atmosphere: 5
Service: 5
We had a very brief stop, and with all the vehicles in the parking lot, expected a lengthy wait. To our surprise, we were in & out very quickly. Ordered coffee with a couple of pastries. Very hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
Waited a solid 25 minutes. Restaurants packed with employees. No one is able to work at a pace, faster than wander and they still get the order wrong.
Atmosphere: 4
Food: 2
Service: 1
The most generous establishment I have ever been to, they gave me enough cream cheese to feed my entire family for a month!
Atmosphere: 5
Food: 5
Service: 5
Fresh donut, although there were no maple donuts. What the hey?
Atmosphere: 5
Food: 5
Service: 5
Two workers where arguing about who's job it was to get my coffee.thay where young kids just starting out in the work place. Not good work place behavior.
Atmosphere: 3
Food: 3
Service: 2
The gal that took my order on thurs Oct 23rd late morning was a real snip. I was asking about the price of a breakfast sandwich w /a drink and all she kept saying was what kind of sandwich do you want?I again asked the price and she just wasn’t into answering my question. After we ordered I asked if we got the special and she said yes. Got the receipt and of course didn’t get it. Just ate and left. Just wasn’t cut out for counter work dealing with customers. Disappointed
Atmosphere: 3
Food: 4
Service: 1
Rude emo girl with tatoes..
extremely rude with attitude. Sorry you don't like customers asking you for a straw. To the owner, don't delete the post. Take the good with the bad. That girl doesn't represent you well at all or the franchise!
Service: 1
BEWARE; Just paid for an ice cap for the second time this week and the popped off. The first time I said nothing, but when it happened again all over my sister brand new car, I was pissed. I called and told the supervisor what happened and she said “sorry we have been getting wonky kids from the factory . I said shouldn’t you test them or at least tell your customers, she said well it’s not every one and hung up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very quick and pleasant service.
Atmosphere: 5
Food: 5
Service: 5
This is a great Timmy's. Friendly. Hot, delicious coffee. Everyone was nice.
Atmosphere: 5
Food: 4
Service: 5
Girl at the window with the noise piercing was absolutely miserable. Back talking to us while trying to order donuts . They never have any donuts. Worst Tim hortons I’ve been to.
Atmosphere: 1
Food: 2
Service: 1
Springville-missing items….happened at Warren too…someone should clamp down on customer service and accuracy. Make sure you hold up the drive thru checking your order.
This brand is very tarnished in Canada.
Atmosphere: 1
Food: 1
Service: 1
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