Baskin-Robbins

262 NY-59, Suffern
(845) 504-5303

Recent Reviews

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GRAMAS Know Best

I don't know why I keep coming back here. They don't have 1/2 the products for ice cream they're supposed to. They're always out of waffle cones, lemon sorbet, waffle sundae cups. NO BANANAS SPLITS? you're kidding me! If they do a double scoop in a regular cone, it's 1/2 the ice cream for the same price as the Waffe Cone? The poor kids that work here don't seem to know how to handle it. They're oen toll 10 but licked the doors at 9?
Someone is behind the scenes screwing things up big time; Baskin Robbins should dump them.

Dmitry Zvonkov

Had no experience, they don't pick up their phone

K R

*Changed from 1 star to 3*I never order shakes through drive through anymore bc of my previous review below. Now I only order shakes inside. They always make their shakes very well, adding about 1.5-2 scoops of ice cream for a nice consistency in a small shake. I always leave satisfied with my purchase.——Usually, when I order inside, they have chocolate shakes. For some reason, I always have a hard time with drive-thru. This is the 4th time I tried ordering a chocolate milkshake through drive-thru, and they say they don’t have chocolate available. They proceeded to tell us the three flavors they claim they do have, which are always the same three. I thought it was odd that they seemingly never have chocolate at the drive-thru, so I went inside to check, and guess what? There’s a tub of chocolate out on display, enough to make at least 5 large shakes, and there are other flavors available that weren’t mentioned at the drive-thru.Not sure why they would lie about not having the flavor I asked for, but it’s unprofessional and not appreciated. Hopefully management fixes this.

K Reyes

*Changed from 1 star to 3*I never order shakes through drive through anymore bc of my previous review below. Now I only order shakes inside. They always make their shakes very well, adding about 1.5-2 scoops of ice cream for a nice consistency in a small shake. I always leave satisfied with my purchase.——Usually, when I order inside, they have chocolate shakes. For some reason, I always have a hard time with drive-thru. This is the 4th time I tried ordering a chocolate milkshake through drive-thru, and they say they don’t have chocolate available. They proceeded to tell us the three flavors they claim they do have, which are always the same three. I thought it was odd that they seemingly never have chocolate at the drive-thru, so I went inside to check, and guess what? There’s a tub of chocolate out on display, enough to make at least 5 large shakes, and there are other flavors available that weren’t mentioned at the drive-thru.Not sure why they would lie about not having the flavor I asked for, but it’s unprofessional and not appreciated. Hopefully management fixes this.

Karen Reyes

Usually, when I order inside, they have chocolate shakes. For some reason, I always have a hard time with drive-thru. This is the 4th time I tried ordering a chocolate milkshake through drive-thru, and they say they don’t have chocolate available. They proceeded to tell us the three flavors they claim they do have, which are always the same three. I thought it was odd that they seemingly never have chocolate at the drive-thru, so I went inside to check, and guess what? There’s a tub of chocolate out on display, enough to make at least 5 large shakes, and there are other flavors available that weren’t mentioned at the drive-thru.Not sure why they would lie about not having the flavor I asked for, but it’s unprofessional and not appreciated. Hopefully management fixes this.

Mohamed Reza

Delicious and convenient

Divo

Delicious and convenient

Paola Garcia Cardenas

Second time, in a ROW, I come here and they don’t have what I’m ordering... you come to a donut place only to find out they don’t have donuts. And the latest one, I ordered a banana split and guess what??? They don’t have bananas. I think today was my last day visiting this location.

Chenille Cantave

I asked where to find an application on online to work here and a employee lead me to this very suspicious website where I could not understand the language at all, I just wanted to apply man that was so uncalled for??

Alfonso Villa

very tasty

Grant Williams

Solid ice cream. Solid service.

Baila Twerski

Poorly stocked & workers hardly spoke English

Benji Bloom

Delicious!!😛

Moshe goldfarb

Great place very relaxed atmosphere.. on our side of the counter.. on their side the workers seem a bit stressed out and grumpy but its New York right

Arsalan Azmi

Great taste

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