Dunkin'
262 NY-59, Suffern
(845) 504-5303
Recent Reviews
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Longest wait at any Dunkin Donuts. The employees seem to be working at an ok pace but there is zero organization and order-flow is mismanaged. I was third in line inside the store and counted 15 drive through cars get served. People were getting part of their orders filled and waiting more than 10 minutes for the rest. Worst experience at any D&D I’ve ever seen. Will never come back here.
Atmosphere: 3
Food: 4
Service: 1
Food is shrinking and prices are going up up. The staff are courteous but sometimes incompetent and forget things or mess up the order/price.
Atmosphere: 5
Food: 4
Service: 3
8/20/25: I checked Dunkin's website prior to coming, and found that the hour this branch was closing was 10 pm. Per google, the hours were confirmed by Dunkin 3 weeks ago. I arrived at 8:56 and the store was closed. This is not the first time this has happened at this particular branch, and it is frustrating to the point of discouraging me from making the drive there, because I never know if they will actually be open at any given time.
The service is really below average, which is to be expected; this is Dunkin, not Starbucks. But I should hope that at least the staff would be present during their stated work hours. Dunkin, I would appreciate a response to this review, as I am unsure of how else to reach you to provide feedback that will be acknowledged.
Atmosphere: 1
Food: 3
Service: 2
08/07/25 I don’t usually ever go on a Thursday knowing how rude the two staff are & I ain’t trying to be racist but they are two African lady’s I asked for a ice matcha latte a little bit of ice & honestly it’s incredible to see how little I got , wished I can show a picture but sadly I can’t . Anyways bad service & I ain’t the type of person to leave reviews but sadly $6 to waste once again , hope they can one day find better staff & nicer workers :)
Atmosphere: 1
Food: 1
Service: 1
A kosher Dunkin donuts which serves no sausage or bacon, absolutely ridiculous and a waste of time, go to any other Dunkin donuts if you can
Atmosphere: 3
Food: 1
Service: 3
This place humidity is higher than in Auschwitz , than u have this guy giving bad attitude for all costumers
Atmosphere: 1
Service: 1
Slaps fr
Atmosphere: 5
Food: 5
Service: 5
Garbage customer service. Ever since they changed the staffing here, no respect, they don't appreciate their customers. The place is dirty and unorganized.
Go somewhere else if you can. They'll just give you something you didn't order, then shuffle you along. Better yet, save your money; you can't do worse with frozen grocery bagels.
Atmosphere: 1
Food: 1
Service: 1
Great coffee, delicious donuts!
Amazing service!!
Atmosphere: 5
Food: 5
Service: 5
I don’t believe I have ever had slower service. Ever. :) Two people in front of me. Have been waiting for cup of coffee up to 10 mins. Definitely not a fast food.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Very much like that all the items at this specific location is kosher.
10/10 coffee on Fridays ☕️
Atmosphere: 5
Food: 5
Service: 4
Just another Dunkin 😀
Been going here for years consistently good for and fast ⏩⏩ service.
Atmosphere: 3
Food: 4
Service: 5
Most workers are nice here except for one worker named Erica. For some reason she always makes the refreshers super tasteless and when you ask for more strawberry of flavoring in the drink she will give you attitude and not put anymore.
I don’t know why she still works there if she doesn’t know how to be nice and makes the same mistakes every time.
The picture below is how the refresher should look. I’m posting this so you can see it Erica.
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