First time at this newly built Panera in Suffern,NY. I'm very familiar with the Panera menu regardless of location. Decided to try their newest Croissant bread sandwich to discover it was not avail/sold out at 130-2PM?? Kinda disappointed as I wanted something different from my norm so I just ordered my normal, tuna salad on chiobatta bread toasted and that never disappoints!
Audrey Sherman
Weakest dark coffee ever and egg/cheese croissant is greasy
Glen Dabaghian
Your store is missing a huge opportunity of attracting workers on their morning commute by not opening until 8am.
Ed Withee
Good was good, service was non-existent. No many people in restaurant.
Montreal Couple
Food was great. I visited twice this week and noticed washroom is not clean, smells so bad
Gina
It was okay. Briefly annoyed that I said no to redeeming a free drink I earned and the cashier did it anyway but that is a minor problem in life. I went back to get dessert and was greeted but then no one came to the register. Maybe it was a sign I shouldn't eat dessert!
Linda Burton
No toilet paper in wens restroom. We told a worker, but never saw anyone go to replace it
Atmosphere: 3
Service: 5
DoSooNi “똑똑 도수니” Lee
Loverly bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich Family
Kyungho Lee
Amazing staff, friendly owner, and clean and spacious seating. Nice place to enjoy the breakfast.
Atmosphere: 5
Food: 5
Service: 5
CECILIA VARDAR
Very, very disappointed in the customer service with the food server in the kitchen. He was very disturbed that I asked him why the bowl of soup was only.half full. Even more disturbed when I asked for a couple extra sprinkles of cheese on my French Onion soup after showing his attitude he told me next time order up front for a sprinkle of cheese Lousy customer service. I did tell the manager but I doubt very much that anything was done!! What has happened to excellence in customer service??.
Check your order, I paid for a brownie and never got it.
Atmosphere: 3
Food: 3
Service: 3
B M
Bought a breakfast sandwich and this is what the inside looks like, are you guys serious? Would you eat that??? ????
Atmosphere: 5
Food: 1
Service: 3
Steven Sylvester
Employees at bagel station talking loudly and playing with phones. They did not great customers. Also one long haired employee playing with hair in a baking area. Mgr. correct immediately aftet i spoke to him. I did not see him wash his hands afterward? Panera usually very clean.
Atmosphere: 2
Food: 5
Service: 2
jgIII
Great food. expect to spend $15-$25 for a drink and sandwich
Atmosphere: 5
Food: 5
Service: 4
Deborah Anderson-Smith
Cashier dude with long curly hair was nice and willing to assist.
First time at this newly built Panera in Suffern,NY. I'm very familiar with the Panera menu regardless of location. Decided to try their newest Croissant bread sandwich to discover it was not avail/sold out at 130-2PM?? Kinda disappointed as I wanted something different from my norm so I just ordered my normal, tuna salad on chiobatta bread toasted and that never disappoints!
Weakest dark coffee ever and egg/cheese croissant is greasy
Your store is missing a huge opportunity of attracting workers on their morning commute by not opening until 8am.
Good was good, service was non-existent. No many people in restaurant.
Food was great.
I visited twice this week and noticed washroom is not clean, smells so bad
It was okay. Briefly annoyed that I said no to redeeming a free drink I earned and the cashier did it anyway but that is a minor problem in life. I went back to get dessert and was greeted but then no one came to the register. Maybe it was a sign I shouldn't eat dessert!
No toilet paper in wens restroom. We told a worker, but never saw anyone go to replace it
Atmosphere: 3
Service: 5
Loverly bread
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich Family
Amazing staff, friendly owner, and clean and spacious seating. Nice place to enjoy the breakfast.
Atmosphere: 5
Food: 5
Service: 5
Very, very disappointed in the customer service with the food server in the kitchen. He was very disturbed that I asked him why the bowl of soup was only.half full. Even more disturbed when I asked for a couple extra sprinkles of cheese on my French Onion soup after showing his attitude he told me next time order up front for a sprinkle of cheese Lousy customer service. I did tell the manager but I doubt very much that anything was done!! What has happened to excellence in customer service??.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
Check your order, I paid for a brownie and never got it.
Atmosphere: 3
Food: 3
Service: 3
Bought a breakfast sandwich and this is what the inside looks like, are you guys serious? Would you eat that??? ????
Atmosphere: 5
Food: 1
Service: 3
Employees at bagel station talking loudly and playing with phones. They did not great customers. Also one long haired employee playing with hair in a baking area. Mgr. correct immediately aftet i spoke to him. I did not see him wash his hands afterward? Panera usually very clean.
Atmosphere: 2
Food: 5
Service: 2
Great food. expect to spend $15-$25 for a drink and sandwich
Atmosphere: 5
Food: 5
Service: 4
Cashier dude with long curly hair was nice and willing to assist.
Service: 5
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