Unfortunately, our experience at Salt Restaurant & Bar on Saturday night was nothing short of chaotic and unprofessional due to one staff member: Karen. Despite calling ahead with updates, we arrived to find half the restaurant dark and barely enough tables set. Karen was dismissive and disorganized, taking orders without checking availability and showing no regard for customer service. Guests waited over an hour, some never received food, gluten-free requests weren’t accommodated, and bills were incorrect. Thankfully, Uniyah stepped in to salvage the situation as best she could.
The Collegian Hotel deserves better representation in its restaurant. This experience soured an otherwise lovely stay. Avoid Salt Restaurant if professionalism, accuracy, and hospitality matter to you.
Kent Ross (kross1flier)
We had their Mother's Day Brunch buffet, it was very good. The staff was friendly and did a great job.
A decent buffet including prime rib and omelettes and so much more, setup very nicely in a large attractive dining room.
Joseph Wilson
Failed their inspection with major violations — watch out!!!
Unknown Subject
YUCK!!!!!....now the bad reviews make sense ....read the Health Department inspection for this place on syracuse.com This is what you would expect in a third world country. GROSS!!!! MOLDY CHEESE 🧀 😋
Delia Dyson
We like to spend time here with colleagues after the working day! Everything is great) Food and drinks)
Annemarie Rathje
Worst service I have ever experienced. Waiter was rude snarky and ignored our table majority of our stay. He doted on the loud and obnoxious frat boys. Food was tasteless and they forgot to put the vegetables in my friend’s salad. Just handed her a plate of lettuce. Also the Mimosas were watered down. I’m usually a generous tipper, being that I was a server for many years. our bill was over $150 for 5 people and I gave a $4 tip. Terrible experience.
Glen Silver
Decided to eat at this restaurant because it was a convenient half-way meeting point for a family Thanksgiving meal (buffet). Never again for the price they charged.
Turkey was hard, pre-cut, overcooked, dried out, needed a steak knife to cut it. Yucch.
Salad was pre-drenched with unflattering dressing such that no one who eats greens for health (such as myself) would ever get want to get near it. So, yes, they screwed that up as well.
Poor (very small variety) selection of desserts: They had an apple crisp that tasted “off” with apple pieces that were uncooked, and shallow, little pumpkin tarts that were mostly crust whose filling looked pale and dried out enough that I wouldn’t touch them. No actual pies.
Can someone at your restaurant just learn how to make a few simple real apple and pumpkin pies for a Thanksgiving dinner? How hard is that?
Andrew Monk
Friendly if rather slow service. Standard American food. The Ceasar Salad was good. Some good keg beers.
Twin domore
Syracuse Burger AaMmaaazzingg
Jac Price
Took the risk that the worst reviews were several years old. Sadly, they are true that the service is slow or non-existent and the food is mediocre and over-priced. Attached picture is our $8 fruit plate. Daughter liked the chocolate pancakes though.
The food was delicious, we ate breakfast my favorite part were the home fries, so flavorful! Zion was our waiter, he was attentive, friendly and timely. Awesome experience !
Atmosphere: 3
Food: 5
Service: 5
Lakshmanan Lakshmanan
Good job on
Atmosphere: 5
Food: 5
Service: 5
Phyllis Plasky
Waited a long time to get seated. Service was very slow. The food was good overall. Omelet and benedict were hot and tasty. Home fries were warm and seemed like they had been sitting. Table was dirty and we used an extra napkin to clean it ourselves. The water glasses had significant water stains. The coffee was hot but not refilled.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Eggs Benedict
Sam Max
Sad avocado toast, with only half the toast covered by avocadoes? Toast was cold, and service kept forgetting the order.
Atmosphere: 3
Food: 1
Service: 1
M H
Here is why I gave this 5 stars overall.. the atmosphere is very pleasant...quiet...you can cone and watch the game or just relax with friends. The service is always pleasant and quick. Plenty of parking. Near campus and other places. The food is limited but very good. I absolutely love coming here.
Unfortunately, our experience at Salt Restaurant & Bar on Saturday night was nothing short of chaotic and unprofessional due to one staff member: Karen. Despite calling ahead with updates, we arrived to find half the restaurant dark and barely enough tables set. Karen was dismissive and disorganized, taking orders without checking availability and showing no regard for customer service. Guests waited over an hour, some never received food, gluten-free requests weren’t accommodated, and bills were incorrect. Thankfully, Uniyah stepped in to salvage the situation as best she could.
The Collegian Hotel deserves better representation in its restaurant. This experience soured an otherwise lovely stay. Avoid Salt Restaurant if professionalism, accuracy, and hospitality matter to you.
We had their Mother's Day Brunch buffet, it was very good. The staff was friendly and did a great job.
A decent buffet including prime rib and omelettes and so much more, setup very nicely in a large attractive dining room.
Failed their inspection with major violations — watch out!!!
YUCK!!!!!....now the bad reviews make sense ....read the Health Department inspection for this place on syracuse.com This is what you would expect in a third world country. GROSS!!!! MOLDY CHEESE 🧀 😋
We like to spend time here with colleagues after the working day! Everything is great) Food and drinks)
Worst service I have ever experienced. Waiter was rude snarky and ignored our table majority of our stay. He doted on the loud and obnoxious frat boys. Food was tasteless and they forgot to put the vegetables in my friend’s salad. Just handed her a plate of lettuce. Also the Mimosas were watered down.
I’m usually a generous tipper, being that I was a server for many years. our bill was over $150 for 5 people and I gave a $4 tip.
Terrible experience.
Decided to eat at this restaurant because it was a convenient half-way meeting point for a family Thanksgiving meal (buffet). Never again for the price they charged.
Turkey was hard, pre-cut, overcooked, dried out, needed a steak knife to cut it. Yucch.
Salad was pre-drenched with unflattering dressing such that no one who eats greens for health (such as myself) would ever get want to get near it. So, yes, they screwed that up as well.
Poor (very small variety) selection of desserts: They had an apple crisp that tasted “off” with apple pieces that were uncooked, and shallow, little pumpkin tarts that were mostly crust whose filling looked pale and dried out enough that I wouldn’t touch them. No actual pies.
Can someone at your restaurant just learn how to make a few simple real apple and pumpkin pies for a Thanksgiving dinner? How hard is that?
Friendly if rather slow service. Standard American food. The Ceasar Salad was good. Some good keg beers.
Syracuse Burger AaMmaaazzingg
Took the risk that the worst reviews were several years old. Sadly, they are true that the service is slow or non-existent and the food is mediocre and over-priced. Attached picture is our $8 fruit plate. Daughter liked the chocolate pancakes though.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: Pancakes
Restaurantji Recommends
The food was delicious, we ate breakfast my favorite part were the home fries, so flavorful! Zion was our waiter, he was attentive, friendly and timely. Awesome experience !
Atmosphere: 3
Food: 5
Service: 5
Good job on
Atmosphere: 5
Food: 5
Service: 5
Waited a long time to get seated. Service was very slow. The food was good overall. Omelet and benedict were hot and tasty. Home fries were warm and seemed like they had been sitting. Table was dirty and we used an extra napkin to clean it ourselves. The water glasses had significant water stains. The coffee was hot but not refilled.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Eggs Benedict
Sad avocado toast, with only half the toast covered by avocadoes? Toast was cold, and service kept forgetting the order.
Atmosphere: 3
Food: 1
Service: 1
Here is why I gave this 5 stars overall.. the atmosphere is very pleasant...quiet...you can cone and watch the game or just relax with friends. The service is always pleasant and quick. Plenty of parking. Near campus and other places. The food is limited but very good. I absolutely love coming here.
Atmosphere: 5
Food: 4
Service: 5
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