Barely got through the door to the hostess stand because the restaurant was crowded. This is a clear sign to me that this place is popular and, therefore, must be a delicious place to eat food. The hostess was unavailable because, like I just mentioned, it was busy. Sometimes when I’m hungry, I have a warped perception of time because I am focused on the grumbles of my tum-tum. When she finally acknowledged my hangry ego, she said it was an hour wait. I said, “No problemo, dude!” and just got a drink at the bar while I waited because I am a totally reasonable person. What a good decision too, because as I looked around, I realized how handsome and humble all the staff is. And did I mention humble? Anyway, the wait wasn’t really that long because that’s how restaurants work. I am now leaving this review because I tried the food, and that’s totally how reviews work. Anyway, I will never eat anywhere else ever again and will now enquire about employment here because I am also handsome and humble.
Timothy Johns
Barely got through the door to the hostess stand because the restaurant was crowded. Not a big deal, dinner rush happens, I get it. But the hostess was unavailable at the spot for over 10 minutes. When she finally acknowledged we were waiting she told us it would be an hour wait. Decided ultimately that if this was the service we were getting, we'd be better off going elsewhere.
Nick Kratsas
Excellent vegan options!
kristian christian
Rating 5 stars so you can see my review! NOT AN AUTHENTIC MEXICAN Restaurant! Food is low quality. Drinks are watery. Food was burnt and tasteless. Manger is highly disrespectful. Not an authentic Mexican restaurant.
Jennifer DeFazio
Alto Cinco did not disappoint. From the friendly staff, to the choice of outdoor seating, to our amazing waiter. Ordered fried Calamari, a Mojito, breakfast burrito, Naples taco, ALL full of flavor and freshness! We will definitely be back!
Colette Hebert
I love AC! I've been coming here regularly since they first opened. They've expanded their restaurant and bought out the restaurant next door in order to expand.
Their food has only gotten better over the years. This is my favorite Mexican restaurant in the area; they have a take out counter, or you can eat in. There are multiple dining rooms, and in warmer months, there is outdoor seating as well.
The decor inside is very electric too. I love the designs and decorations around the restaurant.
I love their drinks, chips and salsa, quesadillas, burritos and enchiladas. Everything I have ordered here has been fresh and delicious.
I can't wait to come back here again soon.
Dana mckinney
Me and my best friend stopped in to give this place try , unfortunately they were short staffed . We wait ed 30 min to only receive cold coffee and another 30 min. for a hot cup to arrive without the cream and sugar we requested. Then an additional 45 min to receive our appetizers, then waiting another hour more and still did not receive our meal . After 3 hours we finally decided we couldn’t wait any longer and left without our meal . It was an awful experience, there were no apologies given for the wait , the waitress was clearly insensitive to our dilemma and didn’t seem to appreciate the tip we decided to leave in spite of our terrible service. Needless to say we will never return.
graceless02
So nice to find a Mexican restaurant that has actual vegan options including sauces! We got take out nachos, enchilada, and tacos and they were all delicious. I think it’d have been even better eaten in restaurant. They clearly know about veganism—the biggest hurdle for me trusting a non-vegan restaurant—and were also incredibly friendly.
John Colucci Jr.
Great service and food! This has been one of my favorite restaurants in Syracuse for a very long time. Always know you’re going to get a great meal here.
Atmosphere: 5
Food: 5
Service: 5
Margaret Horning
I used Alto Cinco to cater my wedding. They were so communicative and helpful through out the entire planning. They helped me decide the right amount of food and what sort of food would fit my party the best. They provided labels, utensils, and serving trays - and even delivered! The food was phenomenal and it received compliments all night. I can not recommend Alto Cinco catering enough!!!
Great food and drinks. Inside bar and tables and a few outside tables. Excellent fresh chips and dips. Tacos and enchiladas were very good.
Food: 5
Syracuse Restaurant Reviews
They have a published online menu with cheaper prices. When asked about the five dollar price difference, their “actual” menu has higher prices. They should correct the advertised price.
Atmosphere: 3
Food: 3
Service: 1
Michele Charles
Visiting my daughter while on a business trip, she took us to this gem of a place!! Staff is FANTASTIC! MANY vegan options, and the food was TOP NOTCH! My drink was made perfectly... 10/10 would recommend
Vegetarian options: So many options for vegetarian AND vegan lifestyles!
This is a very nice and clean restaurant overall. The service was friendly and quick. The food was just ok. If you are looking for Mexican food in the Syracuse area, there are definitely better options.
Barely got through the door to the hostess stand because the restaurant was crowded. This is a clear sign to me that this place is popular and, therefore, must be a delicious place to eat food. The hostess was unavailable because, like I just mentioned, it was busy. Sometimes when I’m hungry, I have a warped perception of time because I am focused on the grumbles of my tum-tum. When she finally acknowledged my hangry ego, she said it was an hour wait. I said, “No problemo, dude!” and just got a drink at the bar while I waited because I am a totally reasonable person. What a good decision too, because as I looked around, I realized how handsome and humble all the staff is. And did I mention humble? Anyway, the wait wasn’t really that long because that’s how restaurants work. I am now leaving this review because I tried the food, and that’s totally how reviews work. Anyway, I will never eat anywhere else ever again and will now enquire about employment here because I am also handsome and humble.
Barely got through the door to the hostess stand because the restaurant was crowded. Not a big deal, dinner rush happens, I get it. But the hostess was unavailable at the spot for over 10 minutes. When she finally acknowledged we were waiting she told us it would be an hour wait. Decided ultimately that if this was the service we were getting, we'd be better off going elsewhere.
Excellent vegan options!
Rating 5 stars so you can see my review! NOT AN AUTHENTIC MEXICAN Restaurant! Food is low quality. Drinks are watery. Food was burnt and tasteless. Manger is highly disrespectful. Not an authentic Mexican restaurant.
Alto Cinco did not disappoint. From the friendly staff, to the choice of outdoor seating, to our amazing waiter. Ordered fried Calamari, a Mojito, breakfast burrito, Naples taco, ALL full of flavor and freshness! We will definitely be back!
I love AC! I've been coming here regularly since they first opened. They've expanded their restaurant and bought out the restaurant next door in order to expand.
Their food has only gotten better over the years. This is my favorite Mexican restaurant in the area; they have a take out counter, or you can eat in. There are multiple dining rooms, and in warmer months, there is outdoor seating as well.
The decor inside is very electric too. I love the designs and decorations around the restaurant.
I love their drinks, chips and salsa, quesadillas, burritos and enchiladas. Everything I have ordered here has been fresh and delicious.
I can't wait to come back here again soon.
Me and my best friend stopped in to give this place try , unfortunately they were short staffed . We wait ed 30 min to only receive cold coffee and another 30 min. for a hot cup to arrive without the cream and sugar we requested. Then an additional 45 min to receive our appetizers, then waiting another hour more and still did not receive our meal . After 3 hours we finally decided we couldn’t wait any longer and left without our meal . It was an awful experience, there were no apologies given for the wait , the waitress was clearly insensitive to our dilemma and didn’t seem to appreciate the tip we decided to leave in spite of our terrible service. Needless to say we will never return.
So nice to find a Mexican restaurant that has actual vegan options including sauces! We got take out nachos, enchilada, and tacos and they were all delicious. I think it’d have been even better eaten in restaurant. They clearly know about veganism—the biggest hurdle for me trusting a non-vegan restaurant—and were also incredibly friendly.
Great service and food! This has been one of my favorite restaurants in Syracuse for a very long time. Always know you’re going to get a great meal here.
Atmosphere: 5
Food: 5
Service: 5
I used Alto Cinco to cater my wedding. They were so communicative and helpful through out the entire planning. They helped me decide the right amount of food and what sort of food would fit my party the best. They provided labels, utensils, and serving trays - and even delivered! The food was phenomenal and it received compliments all night. I can not recommend Alto Cinco catering enough!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and drinks. Inside bar and tables and a few outside tables. Excellent fresh chips and dips. Tacos and enchiladas were very good.
Food: 5
They have a published online menu with cheaper prices. When asked about the five dollar price difference, their “actual” menu has higher prices. They should correct the advertised price.
Atmosphere: 3
Food: 3
Service: 1
Visiting my daughter while on a business trip, she took us to this gem of a place!! Staff is FANTASTIC! MANY vegan options, and the food was TOP NOTCH! My drink was made perfectly... 10/10 would recommend
Vegetarian options: So many options for vegetarian AND vegan lifestyles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan Burrito, Chips, Vegan, T-Small Vegan Nachos
This is a very nice and clean restaurant overall. The service was friendly and quick. The food was just ok. If you are looking for Mexican food in the Syracuse area, there are definitely better options.
Atmosphere: 5
Food: 3
Service: 5
Some of the best Mexican food around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jerk Chicken
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