I placed an online order which you cannot do unless the store is open. Hours posted say 6am open. I arrive at 6:50am and they yell at me with an attitude saying they don’t open until 7. Even after I explained that I was allowed to order online and they should probably get there hours changed on google and the app the lady kept cutting me off. I was late for my destination.
Tj N
This place used to be great! What happened?! Never enough staff working, the staff you have are unprofessional and the wait times are ridiculous! They need new management and new employees!
Rachel Maisonet
Waited for 10min to order in the drive thru, we ended up just leaving after the 4th song started playing. I asked if she was by herself she said it was very busy and had multiple orders. Well here is a picture of two people on break inside and one was smoking outside and only 2 people in the drive thru and two at the counter ordering and nobody sitting down besides the “workers” inside. I am not one to complain I’ll just wait or leave, but I asked if it would be easier if I came in and she said it wouldn’t make a difference. Just say that yall are all on breaks and I’ll just leave, since you wanted to lie now I’m gonna post with pictures as evidence of your lies.
Atmosphere: 1
Food: 1
Service: 1
April Gatewood
Food is good. Service was ok. They forget things so u have to look in your bag make sure it's all there. Cookies are old and hard but still taste good. Imagine if they were fresh but it's like they were sitting there for a few days
Atmosphere: 3
Food: 4
Service: 3
Anthony Barnes (AB)
The service was slow I ordered two sausage bacon biscuits. I watched the guy make the sandwich and when I receive the biscuit egg cheese and bacon . The food was cold and the cheese was not even melted.
abd ali
Annoying service and slow drive thru
Catherine McGinn
The slowest moving drive thru in the history of drive thru. I’m talking 20+ minutes EVERY time. Doesn’t matter the time of day or the amount of cars in line. Food is always as expected and I’m usually not in a hurry so I come back bc it’s close to work for me. Simply amazed at how slow these people are in comparison to everywhere else
Atmosphere: 1
Food: 4
Service: 1
Kayvon Ziaie
slowest drive-through and all of Syracuse can be found here. Don’t recommend using the drive-through, instead you should go inside. Don’t even know why they offer it. edit: wrote this review while i was in the drive through.. i just noticed i found an orange hair in my mushroom swiss burger. GROSS!
I got takeout but the food is always good and for the most part inexpensive
Atmosphere: 4
Food: 5
Service: 5
Vanessa Ciarrocchi
They had me sitting in the drive thru with zero communication for almost 15 minutes then were allessing around being childish while I'm waiting for my order that they got wrong. Store is gross
I placed an online order which you cannot do unless the store is open. Hours posted say 6am open. I arrive at 6:50am and they yell at me with an attitude saying they don’t open until 7. Even after I explained that I was allowed to order online and they should probably get there hours changed on google and the app the lady kept cutting me off. I was late for my destination.
This place used to be great! What happened?! Never enough staff working, the staff you have are unprofessional and the wait times are ridiculous! They need new management and new employees!
Waited for 10min to order in the drive thru, we ended up just leaving after the 4th song started playing. I asked if she was by herself she said it was very busy and had multiple orders. Well here is a picture of two people on break inside and one was smoking outside and only 2 people in the drive thru and two at the counter ordering and nobody sitting down besides the “workers” inside. I am not one to complain I’ll just wait or leave, but I asked if it would be easier if I came in and she said it wouldn’t make a difference. Just say that yall are all on breaks and I’ll just leave, since you wanted to lie now I’m gonna post with pictures as evidence of your lies.
Atmosphere: 1
Food: 1
Service: 1
Food is good. Service was ok. They forget things so u have to look in your bag make sure it's all there. Cookies are old and hard but still taste good. Imagine if they were fresh but it's like they were sitting there for a few days
Atmosphere: 3
Food: 4
Service: 3
The service was slow I ordered two sausage bacon biscuits. I watched the guy make the sandwich and when I receive the biscuit egg cheese and bacon . The food was cold and the cheese was not even melted.
Annoying service and slow drive thru
The slowest moving drive thru in the history of drive thru. I’m talking 20+ minutes EVERY time. Doesn’t matter the time of day or the amount of cars in line. Food is always as expected and I’m usually not in a hurry so I come back bc it’s close to work for me. Simply amazed at how slow these people are in comparison to everywhere else
Atmosphere: 1
Food: 4
Service: 1
slowest drive-through and all of Syracuse can be found here. Don’t recommend using the drive-through, instead you should go inside. Don’t even know why they offer it.
edit: wrote this review while i was in the drive through.. i just noticed i found an orange hair in my mushroom swiss burger. GROSS!
Atmosphere: 3
Food: 1
Service: 1
Food was cold
Kid-friendliness: No friendliness for any of us
Food: 3
Service: 4
Recommended dishes: Fries
Good for fast food
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Way too slow
Atmosphere: 2
Food: 5
Service: 2
Well received
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger and Fries, Sandwich, Fries
Screwed up the order twice. Literally just completely wrong then went to go “fix it” and screwed that up too. They. Suck.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
I got takeout but the food is always good and for the most part inexpensive
Atmosphere: 4
Food: 5
Service: 5
They had me sitting in the drive thru with zero communication for almost 15 minutes then were allessing around being childish while I'm waiting for my order that they got wrong. Store is gross
Atmosphere: 1
Food: 1
Service: 1
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