The manager Samantha likes to over charge you. Then when you are trying to explain she offers you a 10% discount. If you actually had your product that's advertised on your menu available until 1030 and not 945. This issue wouldn't of happen. But unfortunately management has a hard time managing the kitchen area per the drive thru girl. Oh and I'm still waiting on a call back from Betsey to discuss this matter.
Joanne Scott
We went thru the drive thru. The wait was well over 20 minutes. The car in front of us was so pissed he drove off! 😤 The employee was obviously stressed and miserable and very rude. The fries and nuggets were fresh. However the buns on the whoppers and chicken sandwiches were dried out hard stale and falling apart in crumbs. Sorry BK but you definitely didn't score too many points with my family tonight.
Food: 2
Service: 1
Holly
When you charge extra for certain ingredients- ensure you execute instructions properly. Thank you.
Melanie Behlen
Best BK in Syracuse. Every other one we ever go to gets our orders wrong 8 times out of 10. This location is super patient with you and if they do get an order wrong, they strive to correct it without making you feel like it's your fault like other fast food places.
Dietary restrictions: Make it clear if you have any allergies, I recommend going inside so the manager can better help make your meal without the pressure of the drive through.
Idk what this is but supposedly chicken fries nothing but batter
Atmosphere: 5
Food: 1
Service: 5
315pink Princess (Pinky)
Always great service and hot food unlike other hamburger fast food up in camillus that are over rated.
Atmosphere: 5
Food: 5
Service: 5
Jodie Eisbend
It's hardly edible. How do you burn an impossible burger? Come on, Burger King W Genesee St. I've seen you do way better. Also one of these burgers was for my child, Do you think he ate it? Nope, wasted my money on a freakin' charred burger.
Food: 2
Service: 3
Julie Criste
Late Saturday 8/25/24, my mother, myself & my Daughter went through the BK drive thru. We had great service!
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: French Fries
Fresh food. Good service
Atmosphere: 3
Food: 4
Service: 4
Just fast food.. but this one is pretty nice. Good service and always clean.
Atmosphere: 4
Food: 3
Service: 4
They need to update their hours. The dining room is not open until midnight!
2 fir 5 great stop for quick breakfast
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
The manager Samantha likes to over charge you. Then when you are trying to explain she offers you a 10% discount. If you actually had your product that's advertised on your menu available until 1030 and not 945. This issue wouldn't of happen. But unfortunately management has a hard time managing the kitchen area per the drive thru girl. Oh and I'm still waiting on a call back from Betsey to discuss this matter.
We went thru the drive thru. The wait was well over 20 minutes. The car in front of us was so pissed he drove off! 😤 The employee was obviously stressed and miserable and very rude. The fries and nuggets were fresh. However the buns on the whoppers and chicken sandwiches were dried out hard stale and falling apart in crumbs. Sorry BK but you definitely didn't score too many points with my family tonight.
Food: 2
Service: 1
When you charge extra for certain ingredients- ensure you execute instructions properly. Thank you.
Best BK in Syracuse. Every other one we ever go to gets our orders wrong 8 times out of 10. This location is super patient with you and if they do get an order wrong, they strive to correct it without making you feel like it's your fault like other fast food places.
Dietary restrictions: Make it clear if you have any allergies, I recommend going inside so the manager can better help make your meal without the pressure of the drive through.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper
No sauce no onion rings u have one easy job and want more money
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food, great staff
Atmosphere: 5
Food: 5
Service: 5
Idk what this is but supposedly chicken fries nothing but batter
Atmosphere: 5
Food: 1
Service: 5
Always great service and hot food unlike other hamburger fast food up in camillus that are over rated.
Atmosphere: 5
Food: 5
Service: 5
It's hardly edible. How do you burn an impossible burger? Come on, Burger King W Genesee St. I've seen you do way better. Also one of these burgers was for my child, Do you think he ate it? Nope, wasted my money on a freakin' charred burger.
Food: 2
Service: 3
Late Saturday 8/25/24, my mother, myself & my Daughter went through the BK drive thru. We had great service!
Atmosphere: 4
Food: 4
Service: 5
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