Worst f****** service I've ever had when ordering food. I was on hold for 45 minutes after waiting 2 hours for a calzone and boneless wings. When the phone was finally picked up, the "worker" didn't know what to say and just told us "ummm ya it should be on its way I think" and HUNG UP THE PHONE. When the food arrived TWO AND A HALF HOURS LATER it was cold and none of our sides we asked for were included. Absolute joke of a business. Get better service, you're lucky your food is sub par enough to eat when I'm hammered. Also, fire that bum of an employee. I wish there was a zero star review available. Oh yeah, they'll probably never check their reviews either, it seems they're really good at not caring about their customers :)
russell nash
Extremely inconsistent. There is a strong chance that your order will by mysteriously "lost" in fact 3/5 of my orders never even arrived but here is the kicker about the last one. I called after my food was 30 mins late to make sure it wasn't one of those types of situations where my food doesn't arrive. The gentleman who answers the phone tells me he is unsure of where my order is but he will check for me and after 5mins he tells me the order is on the way. An hour passes by and the restaurant would be closing in 15mins so I call again to ask about my order. This time a girl answers my call and she tells me that orders have been mysteriously disappearing (ooo spooky). So yeah you have it folks its ethier this place is haunted with regular visits of the paranormal that happens to be craving my calzones or this place sucks. Up for you to decide.
Chad Hobin
I love this restaurant! They are open late and never had a single issue. There calzones are Delicious!
maxwell gerros
This place is true garbage. Save yourself the trouble of ever ordering from here. My order was over an hour late. It was wrong. And worst of all when I called after 30 minutes of it being late, the person who answered hung up on me. After I called a second time the female on the line was rude, didnt apologize and stated the order left 15 minutes ago.. 40 MINUTES after I called the second time. It showed up Cold,wrong and when I tood the driver (who was from the "restaurant " she was over an hour late. She strolled off and under her breath stated : yes were running late tonight. And just left.. Never ever ordering from here againZero stars
Shyanne White
Just got a delivery order almost 2 hours late. Tried calling the restaurant and no one picked up. Delivery driver called and said he almost drove away because no one answered the phone (honestly didn’t think it was coming at that point so the phone wasn’t nearby). The food is cold, so obviously it was sitting around for awhile before being delivered. There was no update from them either. Don’t order from here if you want delivery.
Brenda L.
This place gets an extra star for simply being the only place open late night in Syracuse that also offers delivery. They're open until 4 am. I tried their cinnamon bread sticks for under $5. They were cold when they arrived but I'm going to try to judge them based on if they were hot. The texture was the same of savory bread sticks and the cinnamon sugar was nicely distributed. There was an icing dipping sauce as well. Overall, I enjoyed it but it would have definitely been ten times tastier if I was able to consume it while fresh and not. The price was great but delivery was over a half hour late. They're known for their calzones. Outside of cinnamon sticks, they also have pesto sticks, cheese sticks and just regular bread sticks. So if you're feeling sticky on a late night stick to Calios. The business is very responsive by phone.
Jamie Elliott
On a Saturday afternoon this winter, a friend and I stopped in for a calzone. We had a two-for-one coupon for the paper for me to treat my friend. When the order was rung up, it was full price. Someone came from the back to get it right. There was only one other customer in the large dining area. Our calzones came quickly. They were very large and delicious. Without the coupon I am not sure I would pay the price.
43 Sparkzz
Terrible delivery experience, took 3 hours for 1 of there knockoff calzones Nd cinnamon sticks lol..then everything was cold. Never ordering here again on bro. Would not recommend!!
If you want your order wrong, cold food, and terrible customer service, this is your place! And for them to then argue with me when I called asking where my food is after waiting an hour for my food.
Leo Robins
Great staff , plenty of options and a beautiful owner that knows how to cook
Brittany Favata
I ordered from this restaurant days ago, was double charged for my order.. Since that day I have had nothing but problems trying to get my own money back. As if it wasn't bad enough that the food was wasted because it wasn't good quality food. The employee's don't even care when you have an issue nor do they want to help you. They think what they have to say is far more important than the customer. How should i have this much trouble getting my own money back? It's not like I am asking for the money back for terrible food! I am asking for the money back that was taken from my account with no right! I was even told I would have to accept a store credit instead of my money. How is this acceptable?
DePaul Crowell
Great food
Brianna M.
Horrible customer service, food stinks, takes far too long (well over an hour) to get your food. Bathrooms were disgusting, horribly ran business. Will never go back and will definitely recommend to not go here.
Oh my god they never deliver your food. Ever.
2 hr and waiting for a calzone
Worst f****** service I've ever had when ordering food. I was on hold for 45 minutes after waiting 2 hours for a calzone and boneless wings. When the phone was finally picked up, the "worker" didn't know what to say and just told us "ummm ya it should be on its way I think" and HUNG UP THE PHONE. When the food arrived TWO AND A HALF HOURS LATER it was cold and none of our sides we asked for were included. Absolute joke of a business. Get better service, you're lucky your food is sub par enough to eat when I'm hammered. Also, fire that bum of an employee. I wish there was a zero star review available. Oh yeah, they'll probably never check their reviews either, it seems they're really good at not caring about their customers :)
Extremely inconsistent. There is a strong chance that your order will by mysteriously "lost" in fact 3/5 of my orders never even arrived but here is the kicker about the last one. I called after my food was 30 mins late to make sure it wasn't one of those types of situations where my food doesn't arrive. The gentleman who answers the phone tells me he is unsure of where my order is but he will check for me and after 5mins he tells me the order is on the way. An hour passes by and the restaurant would be closing in 15mins so I call again to ask about my order. This time a girl answers my call and she tells me that orders have been mysteriously disappearing (ooo spooky). So yeah you have it folks its ethier this place is haunted with regular visits of the paranormal that happens to be craving my calzones or this place sucks. Up for you to decide.
I love this restaurant! They are open late and never had a single issue. There calzones are Delicious!
This place is true garbage. Save yourself the trouble of ever ordering from here. My order was over an hour late. It was wrong. And worst of all when I called after 30 minutes of it being late, the person who answered hung up on me. After I called a second time the female on the line was rude, didnt apologize and stated the order left 15 minutes ago.. 40 MINUTES after I called the second time. It showed up Cold,wrong and when I tood the driver (who was from the "restaurant " she was over an hour late. She strolled off and under her breath stated : yes were running late tonight. And just left.. Never ever ordering from here againZero stars
Just got a delivery order almost 2 hours late. Tried calling the restaurant and no one picked up. Delivery driver called and said he almost drove away because no one answered the phone (honestly didn’t think it was coming at that point so the phone wasn’t nearby). The food is cold, so obviously it was sitting around for awhile before being delivered. There was no update from them either. Don’t order from here if you want delivery.
This place gets an extra star for simply being the only place open late night in Syracuse that also offers delivery. They're open until 4 am. I tried their cinnamon bread sticks for under $5. They were cold when they arrived but I'm going to try to judge them based on if they were hot. The texture was the same of savory bread sticks and the cinnamon sugar was nicely distributed. There was an icing dipping sauce as well. Overall, I enjoyed it but it would have definitely been ten times tastier if I was able to consume it while fresh and not. The price was great but delivery was over a half hour late. They're known for their calzones. Outside of cinnamon sticks, they also have pesto sticks, cheese sticks and just regular bread sticks. So if you're feeling sticky on a late night stick to Calios. The business is very responsive by phone.
On a Saturday afternoon this winter, a friend and I stopped in for a calzone. We had a two-for-one coupon for the paper for me to treat my friend. When the order was rung up, it was full price. Someone came from the back to get it right. There was only one other customer in the large dining area. Our calzones came quickly. They were very large and delicious. Without the coupon I am not sure I would pay the price.
Terrible delivery experience, took 3 hours for 1 of there knockoff calzones Nd cinnamon sticks lol..then everything was cold. Never ordering here again on bro. Would not recommend!!
Restaurantji Recommends
If you want your order wrong, cold food, and terrible customer service, this is your place! And for them to then argue with me when I called asking where my food is after waiting an hour for my food.
Great staff , plenty of options and a beautiful owner that knows how to cook
I ordered from this restaurant days ago, was double charged for my order.. Since that day I have had nothing but problems trying to get my own money back. As if it wasn't bad enough that the food was wasted because it wasn't good quality food. The employee's don't even care when you have an issue nor do they want to help you. They think what they have to say is far more important than the customer. How should i have this much trouble getting my own money back? It's not like I am asking for the money back for terrible food! I am asking for the money back that was taken from my account with no right! I was even told I would have to accept a store credit instead of my money. How is this acceptable?
Great food
Horrible customer service, food stinks, takes far too long (well over an hour) to get your food. Bathrooms were disgusting, horribly ran business. Will never go back and will definitely recommend to not go here.