I ordered their chicken strips and fries which are usually excellent. I obviously received tenders that had been sitting under a heat lamp and had gotten hard and soggy. The fries which are usually crispy and tasty were soggy and did not taste good at all. I ended up throwing them away. Needless to say I was extremely disappointed at the poor quality. It will be a while before I order again. It's a shame because I used to love this place.
Food: 3
Service: 5
Ashley Darcy
AMAZING CHEAP FOOD I got a big box which is 4 tenders a lot of fries two sauces one side of your choice and a large drink for only $16.99 you can’t beat this for mall food and it was so much better than Popeyes and the gentleman at the counter was so polite and kind absolutely little gem that needs more business!!!
Atmosphere: 5
Food: 5
Service: 5
Luna Tikk
Love the chicken tenders and grandma sauce! Unfortunately they close waaaaay sooner than listed on the site. It was 8:45pm on a Friday and they're supposed to be open until 10pm 😞 lame!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Tenders and Fries
Gravityspawn
We have been to CHICKEN NOW bout 6 or so times. Everytime we have gone & brought meals home to enjoy,they have been perfectly cooked & soooo tasty!I do wish you got more than like 5 onion rings in an ordee,pretty skimpy I think! The fries are my Fav!!IDK what they do,but they have a crispy coating & taste better than any other fries I've had. The sauce is good(mayo & ketchup mixed,I've been using that combo since I was 7yrs old,I'm 50 now.lol) The only other negative thing I can think of besides skimpy order of onion rings,is charging 4 granny's sauce.mayo/ketchup shldnt hve an extra fee.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Tenders and Fries
Jessica David
The Chicken Now sauce is unmatched and simply worth going for in itself, but getting the small or large box with the tenders, fries, and Texas toast is seriously chefs kiss if you're looking for something quick in the fast food game. Don't sleep on Chicken Now, I'd seriously drive the hour to Syracuse just to eat there.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Fries, Garlic Bread
Dan Burns
Undercooked chicken is not the way to go! will not be ordering anything from here again.
Food: 1
kenneth wright
Stopped in to grab lunch to go today and this was what I opened up once home (about 5 minutes away) Chicken was overcooked and dry as a bone. Fries soggy. I'd give zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
tara Mitchell
There Lemon pepper chicken is great seasoned just rite but a little over priced
Atmosphere: 5
Food: 5
Service: 5
Kristi Evans
I got the Texas Sandwich with fries. It was delicious. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast
Matt Fortune
Sign says it's made to order....my chicken was ready less than 30 seconds after I ordered it. Lol. And no, it's also NOT the best in the world like the sign says.
Probably my favorite fried chicken place in all of Syracuse.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tender Box
J-Wil
Slow. Rude. Bad.
Service: 1
Timothy Morse (Tim)
Ordered a chicken tender combo, get to the table no fries in box. Go back uo and tell them we never got fries and the guy didnt believe me and told me to bring him the box. So i brought the box up, the guy literally took 3 tenders out of my box that was served already to me(violates health code) put them back with the other chicken and puts fries in the box. He could see us where we were seated so he clearly knew we never got the fries.
Atmosphere: 1
Food: 4
Service: 1
M W
I just bought fries, and chicken tenders with a side of Mac and Cheese from here, not even an hour ago just to get home to find hair fried in my chicken tenders and the Mac and Cheese is horrible. This is not good enough and no one answered the phone I am pissed.
Food: 1
Saad Eldin
Chicken is delicious
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Box, Sandwich, French Fries
I ordered their chicken strips and fries which are usually excellent. I obviously received tenders that had been sitting under a heat lamp and had gotten hard and soggy. The fries which are usually crispy and tasty were soggy and did not taste good at all. I ended up throwing them away. Needless to say I was extremely disappointed at the poor quality. It will be a while before I order again. It's a shame because I used to love this place.
Food: 3
Service: 5
AMAZING CHEAP FOOD I got a big box which is 4 tenders a lot of fries two sauces one side of your choice and a large drink for only $16.99 you can’t beat this for mall food and it was so much better than Popeyes and the gentleman at the counter was so polite and kind absolutely little gem that needs more business!!!
Atmosphere: 5
Food: 5
Service: 5
Love the chicken tenders and grandma sauce! Unfortunately they close waaaaay sooner than listed on the site. It was 8:45pm on a Friday and they're supposed to be open until 10pm 😞 lame!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Chicken Tenders and Fries
We have been to CHICKEN NOW bout 6 or so times. Everytime we have gone & brought meals home to enjoy,they have been perfectly cooked & soooo tasty!I do wish you got more than like 5 onion rings in an ordee,pretty skimpy I think! The fries are my Fav!!IDK what they do,but they have a crispy coating & taste better than any other fries I've had. The sauce is good(mayo & ketchup mixed,I've been using that combo since I was 7yrs old,I'm 50 now.lol) The only other negative thing I can think of besides skimpy order of onion rings,is charging 4 granny's sauce.mayo/ketchup shldnt hve an extra fee.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Chicken Tenders and Fries
The Chicken Now sauce is unmatched and simply worth going for in itself, but getting the small or large box with the tenders, fries, and Texas toast is seriously chefs kiss if you're looking for something quick in the fast food game. Don't sleep on Chicken Now, I'd seriously drive the hour to Syracuse just to eat there.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Fries, Garlic Bread
Undercooked chicken is not the way to go! will not be ordering anything from here again.
Food: 1
Stopped in to grab lunch to go today and this was what I opened up once home (about 5 minutes away) Chicken was overcooked and dry as a bone. Fries soggy. I'd give zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
There Lemon pepper chicken is great seasoned just rite but a little over priced
Atmosphere: 5
Food: 5
Service: 5
I got the Texas Sandwich with fries. It was delicious. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Texas Toast
Sign says it's made to order....my chicken was ready less than 30 seconds after I ordered it. Lol. And no, it's also NOT the best in the world like the sign says.
Atmosphere: 2
Food: 3
Service: 5
Restaurantji Recommends
Probably my favorite fried chicken place in all of Syracuse.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tender Box
Slow. Rude. Bad.
Service: 1
Ordered a chicken tender combo, get to the table no fries in box. Go back uo and tell them we never got fries and the guy didnt believe me and told me to bring him the box. So i brought the box up, the guy literally took 3 tenders out of my box that was served already to me(violates health code) put them back with the other chicken and puts fries in the box. He could see us where we were seated so he clearly knew we never got the fries.
Atmosphere: 1
Food: 4
Service: 1
I just bought fries, and chicken tenders with a side of Mac and Cheese from here, not even an hour ago just to get home to find hair fried in my chicken tenders and the Mac and Cheese is horrible. This is not good enough and no one answered the phone I am pissed.
Food: 1
Chicken is delicious
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Big Box, Sandwich, French Fries
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