Sammy was a pleasant waitress, she was very polite and kind! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Kathleen Hayes
We decided to come out to dinner and Sammy was very polite and pleasant and she was a fast server! give that girl a raise :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Steak, Fries
Trisha Mahar
Sammy was absolutely amazing, highly recommend her as your waitress!! The service, the and the vibe was incredible!! Thank you so much for everything 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Anthony Smith Rorie
Not good at all
Food: 2
Service: 1
j g
Sammy is my favorite!! I always want her as my waitress. She always makes sure everything is perfect and she’s so kind and efficient.
Atmosphere: 5
Food: 5
Service: 5
Erin Wake
Our family visited this location in October 2024 - we were visiting from Canada and drove into the area for the day to shop. We mentioned to our server that it was our first time at Chili's and she and the rest of her team went out of their way to make us feel special and continue the excitement over our first ever visit to Chili's, a brand which does not have locations where we live in Canada but which we'd seen in popular culture for years. Destiny, Leon, and Pat hosted us with fantastic service and food, while also checking in on us constantly while welcoming us to Chili's as first-time customers. They went above and beyond for our entire visit and we enjoyed the American fare at this popular restaurant chain. (We even took cheesy tourist photos outside the entrance!) Because of how great they were during this visit they absolutely created some new fans of Chili's and we will be back each time we come in for the day to shop!
Atmosphere: 5
Food: 5
Service: 5
Colleen Marshall
The coffee was cold,service was slow, too busy talking with other employees
Atmosphere: 4
Food: 4
Service: 3
N N
It's probably been 10 years since I last ate at this Chili's on Erie Boulevard East. I wish I hadn't waited so long to return because I had a great lunch. I decided on the 3-for-lunch special. It included a beverage, starter, and main, all for $10.99. I ordered a diet Coke which was delivered in a Stein with a requested slice of lime. Chips and salsa served as the starter, included enough chips for two hungry people. I did finish most of the salsa which was fresh with good tomato flavor and a slow growing mild heat. The starter kept me busy until my Big Smashburger with Fries arrived. The burger was supported on a delicious toasted brioche roll by shredded lettuce, diced red onion, wonderful large pickle slices, and a hamburger sauce consisting of mayo/ketchup and seasoning. The burger was substantial. A bit crusty on the outside as a smashburger should be, and juicy and perfectly cooked on the inside. It was topped with cheese. This was among the best burgers I've ever had in Syracuse. The french fries were good. Overall, an incredible lunch for an incredible price. The service was friendly and efficient. While waiting for an opportunity to request the check, I discovered that the screen of an electronic unit on the table encouraging me to play a video game could be refreshed to show my bill. I used this to pay. I plan to return soon.
Jess Renin
Great food and they played 21 pilots
Atmosphere: 5
Food: 5
Service: 5
avery wild
what can i say? fast casual is BACK baby this place is always packed. it feels like 2006 again
We stopped in during the afternoon, we were just looking to unwind drinks and snacks. Beth was very welcoming, offered everything in their arsenal to make us feel at home, we definitely stayed longer to try some more drinks, and don't sleep on the chips and salsa or apps.
Atmosphere: 5
Food: 5
Service: 5
eva vagnati
Destiny made our experience at Chilis, she was the sweetest thing ever! She was fast with our orders, the most accommodating server I have ever had. She offered to let all 13 of us the best service. She is insanely hard working! if you do, ask for destiny, she will be sure to take care of you!
Atmosphere: 5
Food: 5
Service: 5
Martha Hyland
Destiny was our Waitress and wow. Hands down the best waitress EVER. She was so awesome and made my friends nasty nineteenth birthday LIIT!!!!!! Please request this women she’s amazing!
Service: 5
Grace Jones
oh my god. simply not enough good things to say about destiny she was the best most hard working person in this entire restaurant. she treated our entire table with the utmost respect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Kate Fitzgibbons
Destiny made my entire week she is such a hard worker and treats the customers amazing. Someone give this woman a raise because she deserves it!!
Sammy was a pleasant waitress, she was very polite and kind! Thank you.
Atmosphere: 5
Food: 5
Service: 5
We decided to come out to dinner and Sammy was very polite and pleasant and she was a fast server! give that girl a raise :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Steak, Fries
Sammy was absolutely amazing, highly recommend her as your waitress!! The service, the and the vibe was incredible!! Thank you so much for everything 🫶🏻
Atmosphere: 5
Food: 5
Service: 5
Not good at all
Food: 2
Service: 1
Sammy is my favorite!! I always want her as my waitress. She always makes sure everything is perfect and she’s so kind and efficient.
Atmosphere: 5
Food: 5
Service: 5
Our family visited this location in October 2024 - we were visiting from Canada and drove into the area for the day to shop. We mentioned to our server that it was our first time at Chili's and she and the rest of her team went out of their way to make us feel special and continue the excitement over our first ever visit to Chili's, a brand which does not have locations where we live in Canada but which we'd seen in popular culture for years. Destiny, Leon, and Pat hosted us with fantastic service and food, while also checking in on us constantly while welcoming us to Chili's as first-time customers. They went above and beyond for our entire visit and we enjoyed the American fare at this popular restaurant chain. (We even took cheesy tourist photos outside the entrance!) Because of how great they were during this visit they absolutely created some new fans of Chili's and we will be back each time we come in for the day to shop!
Atmosphere: 5
Food: 5
Service: 5
The coffee was cold,service was slow, too busy talking with other employees
Atmosphere: 4
Food: 4
Service: 3
It's probably been 10 years since I last ate at this Chili's on Erie Boulevard East. I wish I hadn't waited so long to return because I had a great lunch. I decided on the 3-for-lunch special. It included a beverage, starter, and main, all for $10.99. I ordered a diet Coke which was delivered in a Stein with a requested slice of lime. Chips and salsa served as the starter, included enough chips for two hungry people. I did finish most of the salsa which was fresh with good tomato flavor and a slow growing mild heat. The starter kept me busy until my Big Smashburger with Fries arrived. The burger was supported on a delicious toasted brioche roll by shredded lettuce, diced red onion, wonderful large pickle slices, and a hamburger sauce consisting of mayo/ketchup and seasoning. The burger was substantial. A bit crusty on the outside as a smashburger should be, and juicy and perfectly cooked on the inside. It was topped with cheese. This was among the best burgers I've ever had in Syracuse. The french fries were good. Overall, an incredible lunch for an incredible price. The service was friendly and efficient. While waiting for an opportunity to request the check, I discovered that the screen of an electronic unit on the table encouraging me to play a video game could be refreshed to show my bill. I used this to pay. I plan to return soon.
Great food and they played 21 pilots
Atmosphere: 5
Food: 5
Service: 5
what can i say? fast casual is BACK baby this place is always packed. it feels like 2006 again
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We stopped in during the afternoon, we were just looking to unwind drinks and snacks. Beth was very welcoming, offered everything in their arsenal to make us feel at home, we definitely stayed longer to try some more drinks, and don't sleep on the chips and salsa or apps.
Atmosphere: 5
Food: 5
Service: 5
Destiny made our experience at Chilis, she was the sweetest thing ever! She was fast with our orders, the most accommodating server I have ever had. She offered to let all 13 of us the best service. She is insanely hard working! if you do, ask for destiny, she will be sure to take care of you!
Atmosphere: 5
Food: 5
Service: 5
Destiny was our Waitress and wow. Hands down the best waitress EVER. She was so awesome and made my friends nasty nineteenth birthday LIIT!!!!!! Please request this women she’s amazing!
Service: 5
oh my god.
simply not enough good things to say about destiny she was the best most hard working person in this entire restaurant. she treated our entire table with the utmost respect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Destiny made my entire week she is such a hard worker and treats the customers amazing. Someone give this woman a raise because she deserves it!!
Atmosphere: 5
Food: 5
Service: 5
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