This place was a disaster. Food counter a complete mess, employees running around trying to find things, music blasting from one corner of the store. The condiments station was ransacked. The steak bowl was questionably edible. Woke up this morning feeling awful. I made bad decisions yesterday. Just not what I’ve experienced at chipotle before. Not a good look, chipotle needs to step up their game here. Gave one extra star because employees were polite.
Atmosphere: 1
Food: 2
Service: 2
Jill Marie
2nd time getting half cooked rice from this location. You can tell just by looking at it. As soon as we opened the lids at home. And you can't even call and talk to a person. Update ... And the chips are stale.
Atmosphere: 1
Food: 1
Service: 1
Jessica Dilling
This chipotle definitely need corporate to come in. It's FILTHY.
Atmosphere: 1
Food: 1
Service: 1
AS
I wouldn’t give a star if I could. I stopped at Chipotle in Dewitt because I was in the area. I will NEVER go back. My picture is of a piece of plastic I found in my food. I tried calling to make them aware and couldn’t get through to an actual person. If I lived in the city I would take it back for a refund. SMH!
Unfortunately the worst experience ever in all the years we have loved ordering from Chipotle. The chips were mostly broken and covered in too much salt. My bowl wasn't as full as my husband's, yes I am aware I didn't pick as many items but the proportion was a third of what it usually is. It'll be a while before we return, sadly, if we return.
Great service! Highly recommend. Kaitlyn and the cash girl were very nice!
Atmosphere: 5
Food: 5
Service: 5
Tess White
The food was not good at all two meals for $31 dollars
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Chicken Bowl, Steak Bowl
Michael Alexander
Ate here yesterday 1/19/2025, have not felt well since very intense stomach pain. This is the second time this has occurred!
Debra Duvall
The food was good and plentiful. One meal actually lasted me three meals.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Bowl
Colleen Hart
This was the best-run Chipotle I’ve ever been to. Food was extra delicious (including no yucky bits in my chicken) service was great, they actually had iced tea and agua fresca available, and the service was great. Staff stayed on top of cleaning tables and emptying garbage.
Ate here yesterday at 3:15pm & have been vomiting ever since!! I’ve never been this sick in my life!!!
maddie Wager
My food was really good! I ordered on the app and got updates and my order was ready when they said it would be! Everything was packed well, and the container had two lids, which I appreciate bc I was driving
Kid-friendliness: They have a great kids menu!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
Monica Placeres
The cash girl was very charismatic and sweet. Apart from her welcoming smile she was very fast and efficient. Would definitely go again just to see her!
J Ryan
Food and service were both good. Staff was friendly, and portion sizes were good. The store itself was a bit dirty. Tables and floors were dirty, and the 1 bathroom was in usable condition. The sink had both a rag and a cup wedged under in, maybe to stop a leak. Also, the toilet didn't fully flush unless you held the flusher down.
This place was a disaster. Food counter a complete mess, employees running around trying to find things, music blasting from one corner of the store. The condiments station was ransacked. The steak bowl was questionably edible. Woke up this morning feeling awful. I made bad decisions yesterday.
Just not what I’ve experienced at chipotle before. Not a good look, chipotle needs to step up their game here.
Gave one extra star because employees were polite.
Atmosphere: 1
Food: 2
Service: 2
2nd time getting half cooked rice from this location. You can tell just by looking at it. As soon as we opened the lids at home. And you can't even call and talk to a person. Update ... And the chips are stale.
Atmosphere: 1
Food: 1
Service: 1
This chipotle definitely need corporate to come in. It's FILTHY.
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t give a star if I could. I stopped at Chipotle in Dewitt because I was in the area. I will NEVER go back. My picture is of a piece of plastic I found in my food. I tried calling to make them aware and couldn’t get through to an actual person. If I lived in the city I would take it back for a refund. SMH!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Steak Bowl, Chips
Unfortunately the worst experience ever in all the years we have loved ordering from Chipotle. The chips were mostly broken and covered in too much salt. My bowl wasn't as full as my husband's, yes I am aware I didn't pick as many items but the proportion was a third of what it usually is. It'll be a while before we return, sadly, if we return.
Food: 1
Service: 4
Recommended dishes: Guacamole, Burrito Bowl, Chips
Great service! Highly recommend. Kaitlyn and the cash girl were very nice!
Atmosphere: 5
Food: 5
Service: 5
The food was not good at all two meals for $31 dollars
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Chicken Bowl, Steak Bowl
Ate here yesterday 1/19/2025, have not felt well since very intense stomach pain. This is the second time this has occurred!
The food was good and plentiful. One meal actually lasted me three meals.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Steak Bowl
This was the best-run Chipotle I’ve ever been to. Food was extra delicious (including no yucky bits in my chicken) service was great, they actually had iced tea and agua fresca available, and the service was great. Staff stayed on top of cleaning tables and emptying garbage.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guacamole, Chips, Salad
Restaurantji Recommends
There were a few mistakes in our online order.
Atmosphere: 4
Food: 3
Service: 4
Ate here yesterday at 3:15pm & have been vomiting ever since!! I’ve never been this sick in my life!!!
My food was really good! I ordered on the app and got updates and my order was ready when they said it would be! Everything was packed well, and the container had two lids, which I appreciate bc I was driving
Kid-friendliness: They have a great kids menu!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
The cash girl was very charismatic and sweet. Apart from her welcoming smile she was very fast and efficient. Would definitely go again just to see her!
Food and service were both good. Staff was friendly, and portion sizes were good. The store itself was a bit dirty. Tables and floors were dirty, and the 1 bathroom was in usable condition. The sink had both a rag and a cup wedged under in, maybe to stop a leak. Also, the toilet didn't fully flush unless you held the flusher down.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
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