Went there 10 mins ago. Went inside. Wasn't acknowledged for about 5mins. Then the girl that came to the register had glasses on young ... The attitude and look I got as she walked like a snail towards the register needs to be taught some customer service skills. Never ever would I let someone u looks and acts like that be in the front and talking to customers. The girl thatade my coffee sweet as can be.
Atmosphere: 3
Food: 4
Service: 1
Cameron Spink
They not to good here at this location, they always missing something out of each order. Today they said they just aren't making food, I couldn't even buy a bagel from them. This is a poor quality location.
Atmosphere: 1
Food: 1
Service: 1
Monique Lowe
I ordered the special (bacon, egg& cheese on a bagel, hash browns and cup of dark roast coffee The bagel wasn't even toasted the hash browns was a mushy mess and falling apart couldn't even pick them up
Atmosphere: 1
Food: 1
Service: 2
Thomas Canzio
The morning staff and supervisor are amazing and always provide the best service. Absoultely love this dunkin donuts (: Keep it up Team! #? ? ↪??☕️
By far the WORST of the WORST Dunkin’s. Entire staff needs to be trained properly. Big oooooffff
astraltae
I found two fruit flies in my coffee.
Alysa Zinkovitch
For starters they all complained because they messed up peoples orders. 2. They made my coffee wrong and if I didn’t need to go to work I most definitely wouldn’t have just taken it. 3. I drink got spilled on me after an employee sat there and slid a cup over, I got no apology instead she just was annoyed she had to clean it. 4. It took like 20 minutes just for a donut lol never again.
Atmosphere: 1
Food: 1
Service: 1
S B
Most ridiculous experience ever,”Yes,we keep the bathrooms locked unfortunately.” “Well,can i have the key?” “Unfortunately, the manager left with the bathroom key so we can’t do anything about it.” ?♀️ and, since i placed a mobile order through the drive thru, when i went to pick it up, the employee at the window had a ring of keys around her wrist. I’m guessing the bathroom key was on there, so they’re a bunch of liars, just saying
Atmosphere: 1
Food: 1
Service: 1
Lisa Varrette
This was our first time being here. We were waiting for our bus to NYC across the road at the port terminal. We walked over to get breakfast and coffee before our bus left. The girl behind the counter seemed to hate her job. Spoke very robotic to us. No pleasantries what so ever. We were saying please and thank you and even said have a good day, which she never responded to at all. She never once cracked a smile.
Atmosphere: 2
Food: 4
Service: 2
David Riles
The didn't have many donuts ? to choose from another thing they said when the donuts are gone there gone and it was early. In the day...
Parking: The lot is small I prefer to park on the street
This place the worse dunks nothing made right the food is nasty and customer service is awful
Atmosphere: 1
Food: 1
Service: 1
Shyanna Mariano
I go to this Dunkin a couple times a week and usually they are great. Today I went and got my coffee that I order the same way everyday at any Dunkin and it was not made correctly. I went back inside and politely asked for a new coffee because it just didn’t taste like it usually does. The young lady instantly rolled her eyes and went “what’s wrong with it” then proceeded to tell me I was wrong and telling me that she was making it the same way and it would taste the same. I said I get this coffee everyday and it never separates or tastes like this. She proceeds to huff and puff and make a big deal over this ask. She said and I quote “you’re starting to aggravate me” I was never rude and asked nicely. It was a young lady with blonde hair and pregnant. She should immediately get fired. You do NOT talk to people like that nor do you tell a customer they are wrong over and over again. Just simply fix the problem, don’t be a brat. I called after I left asking to speak to a manager and they hung up on me. I will be calling or going in tomorrow to speak to a manager. I’ve been in customer service since I was 16 years old and was disgusted by this young ladies attitude. People like her need a lot of growing up to do. If you do not like working with people then find one where you don’t. It’s that simple. I’m disgusted and still she made my coffee bad and this time on purpose as I watched her do it. Hopefully actions are taken and this woman is written up or fired. I know I’m not the first person she has spoken to like this with how comfortable she was doing it. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Alvin Horning
Tight drive through. Hard to get a full size pickup through without hitting the curb
Conner Guldenschuh (The_Schuhs)
The food was okay and the service was fine, other than that I had a good time.
Atmosphere: 4
Food: 4
Service: 3
Anna M
I’m writing this for the management, at this point, but what THE HELL. I used to go to this Dunkin a few times a week until a couple of months ago. WHAT THE HECK HAPPENED?! I’ve gone five times since then and EVERY SINGLE TIME I’ve sworn never to go back. I never write reviews. But Jesus effing Christ. The average time waiting at this drive through is no less than TWELVE MINUTES. The longest I have sat there is eighteen. Cars behind me in the cue. I have DRIVEN AWAY. I can’t remember the last time I drove away FROM A DRIVE THROUGH WINDOW. Next, they can’t seem to manage to get the drinks out in the right order? Do they not notice that I CAN SEE the food and drinks going out? By the way they are talking and slapping hands with their customers the drinks are going out they are just NOT GOING OUT TO ME. I wish I had written down the date this happened. It was a Sunday. A black woman, wasn’t wearing her name tag of course. Not young, maybe 30s or 40s. I waited a good fifteen minutes for my order. Didn’t say anything. Didn’t complain. Watched orders go out to other customers inside. And she slapped the drink at me and closed the drive through window without saying a single thing while I said “Thank you.” NO EFFING WAY. Last thing, hilariously, is that none of these times my drink has been right. EVERY single time in the last two and a half months—since January, WHO ON EARYH HAVE YOU HIRED SINCE January?—my drink I wrong. I’ve got to go to Liverpool to get it remade, making me take EVEN MORE TIME out of my life. This has officially become the Dunkin I will avoid at all effing costs. What the heck. Management, this review is for you. Something has to be done. I go to other Dunkin’s and none of them are like this.
Went there 10 mins ago. Went inside. Wasn't acknowledged for about 5mins. Then the girl that came to the register had glasses on young ... The attitude and look I got as she walked like a snail towards the register needs to be taught some customer service skills. Never ever would I let someone u looks and acts like that be in the front and talking to customers. The girl thatade my coffee sweet as can be.
Atmosphere: 3
Food: 4
Service: 1
They not to good here at this location, they always missing something out of each order. Today they said they just aren't making food, I couldn't even buy a bagel from them. This is a poor quality location.
Atmosphere: 1
Food: 1
Service: 1
I ordered the special (bacon, egg& cheese on a bagel, hash browns and cup of dark roast coffee
The bagel wasn't even toasted the hash browns was a mushy mess and falling apart couldn't even pick them up
Atmosphere: 1
Food: 1
Service: 2
The morning staff and supervisor are amazing and always provide the best service. Absoultely love this dunkin donuts (: Keep it up Team! #? ? ↪??☕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Fritter, Pumpkin Donut, Pumpkin Iced Macchiato, Cheddar Bagel Twist, Loaded Hash Browns, Pumpkin Munchkins Donut Hole Treats, Avocado Spread, Maple Sugar Bacon Breakfast Sandwich
By far the WORST of the WORST Dunkin’s. Entire staff needs to be trained properly. Big oooooffff
I found two fruit flies in my coffee.
For starters they all complained because they messed up peoples orders. 2. They made my coffee wrong and if I didn’t need to go to work I most definitely wouldn’t have just taken it. 3. I drink got spilled on me after an employee sat there and slid a cup over, I got no apology instead she just was annoyed she had to clean it. 4. It took like 20 minutes just for a donut lol never again.
Atmosphere: 1
Food: 1
Service: 1
Most ridiculous experience ever,”Yes,we keep the bathrooms locked unfortunately.” “Well,can i have the key?” “Unfortunately, the manager left with the bathroom key so we can’t do anything about it.” ?♀️ and, since i placed a mobile order through the drive thru, when i went to pick it up, the employee at the window had a ring of keys around her wrist. I’m guessing the bathroom key was on there, so they’re a bunch of liars, just saying
Atmosphere: 1
Food: 1
Service: 1
This was our first time being here. We were waiting for our bus to NYC across the road at the port terminal. We walked over to get breakfast and coffee before our bus left.
The girl behind the counter seemed to hate her job. Spoke very robotic to us. No pleasantries what so ever. We were saying please and thank you and even said have a good day, which she never responded to at all. She never once cracked a smile.
Atmosphere: 2
Food: 4
Service: 2
The didn't have many donuts ? to choose from another thing they said when the donuts are gone there gone and it was early. In the day...
Parking: The lot is small I prefer to park on the street
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
This place the worse dunks nothing made right the food is nasty and customer service is awful
Atmosphere: 1
Food: 1
Service: 1
I go to this Dunkin a couple times a week and usually they are great. Today I went and got my coffee that I order the same way everyday at any Dunkin and it was not made correctly. I went back inside and politely asked for a new coffee because it just didn’t taste like it usually does. The young lady instantly rolled her eyes and went “what’s wrong with it” then proceeded to tell me I was wrong and telling me that she was making it the same way and it would taste the same. I said I get this coffee everyday and it never separates or tastes like this. She proceeds to huff and puff and make a big deal over this ask. She said and I quote “you’re starting to aggravate me” I was never rude and asked nicely. It was a young lady with blonde hair and pregnant. She should immediately get fired. You do NOT talk to people like that nor do you tell a customer they are wrong over and over again. Just simply fix the problem, don’t be a brat. I called after I left asking to speak to a manager and they hung up on me. I will be calling or going in tomorrow to speak to a manager. I’ve been in customer service since I was 16 years old and was disgusted by this young ladies attitude. People like her need a lot of growing up to do. If you do not like working with people then find one where you don’t. It’s that simple. I’m disgusted and still she made my coffee bad and this time on purpose as I watched her do it. Hopefully actions are taken and this woman is written up or fired. I know I’m not the first person she has spoken to like this with how comfortable she was doing it. What a shame.
Atmosphere: 1
Food: 1
Service: 1
Tight drive through. Hard to get a full size pickup through without hitting the curb
The food was okay and the service was fine, other than that I had a good time.
Atmosphere: 4
Food: 4
Service: 3
I’m writing this for the management, at this point, but what THE HELL. I used to go to this Dunkin a few times a week until a couple of months ago. WHAT THE HECK HAPPENED?!
I’ve gone five times since then and EVERY SINGLE TIME I’ve sworn never to go back. I never write reviews. But Jesus effing Christ.
The average time waiting at this drive through is no less than TWELVE MINUTES. The longest I have sat there is eighteen. Cars behind me in the cue. I have DRIVEN AWAY. I can’t remember the last time I drove away FROM A DRIVE THROUGH WINDOW.
Next, they can’t seem to manage to get the drinks out in the right order? Do they not notice that I CAN SEE the food and drinks going out? By the way they are talking and slapping hands with their customers the drinks are going out they are just NOT GOING OUT TO ME.
I wish I had written down the date this happened. It was a Sunday. A black woman, wasn’t wearing her name tag of course. Not young, maybe 30s or 40s. I waited a good fifteen minutes for my order. Didn’t say anything. Didn’t complain. Watched orders go out to other customers inside. And she slapped the drink at me and closed the drive through window without saying a single thing while I said “Thank you.” NO EFFING WAY.
Last thing, hilariously, is that none of these times my drink has been right. EVERY single time in the last two and a half months—since January, WHO ON EARYH HAVE YOU HIRED SINCE January?—my drink I wrong. I’ve got to go to Liverpool to get it remade, making me take EVEN MORE TIME out of my life.
This has officially become the Dunkin I will avoid at all effing costs. What the heck. Management, this review is for you. Something has to be done. I go to other Dunkin’s and none of them are like this.
Food: 1
Service: 1
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