Dunkin'

3493 Erie Blvd E, Syracuse
(315) 299-6630

Recent Reviews

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Clark

coffee was decent, with a nice, smooth flavor. I tried their classic iced coffee with a caramel swirl, and it was sweet, refreshing, and just the right amount of caffeine. The donuts were fresh and soft, and the service was fast and friendly. The atmosphere was casual, making it a great stop for a quick pick-me-up. While it’s not the most exciting coffee shop, it’s a reliable and convenient choice for a quick caffeine fix.

Atmosphere: 4

Food: 4

Service: 3

James McCarthy

We weren't served. Stood around waiting for help for 20 minutes and no one served us. We just wanted two cups of coffee.

Service: 1

Brian

Med. Hot Coffee, 2 cream, 2 sugar, 3 butter pecan...with a glazed donut on the side! Yessir!!!

Atmosphere: 5

Food: 5

Service: 5

cynthia ellison

Good coffie

Atmosphere: 4

Food: 4

Service: 4

Mark Burnett

Top 2 worst Dunkin’s and Syracuse and they’re not #2. Service is terrible and you’ll end up waiting 15-20 minutes for an iced coffee just for it to be made incorrectly.

Atmosphere: 2

Food: 2

Service: 1

Katelyn Reid

Takes about 10 minutes per car to get through the drive-thru. No urgency. Never trying to do better.

Atmosphere: 1

Food: 2

Service: 1

Yaakov Fisgus

i’m from out of town and the first day I got here, I ended up walking inside to pick up my Mobile order and they were very overwhelmed and shortstaffed tickets were piled up that would not even look at.
The second day I placed a mobile order, pulled into the parking lot two minutes later and about 15 minutes later I left with no coffee in hand and with people waiting in line longer than me.
Numerous cars left after getting fed up with waiting.

Service: 1

Megami Packer

Came here took 20 mins and they gave me the wrong drink wallahi an the dude manager looked like he took down 4 sweet teas before he got there

halimo sirat

The worst Customers Service ever I asked the short Latino girl with a black hair to give me a dragon fruit refresher with lemonade, and she gave it to me with green tea and then I told her that I ordered with lemonade and she took the cup refilled it with green tea and give it back to me girl it doesn’t take that much for you to just add the lemonade with a refresher like I pay for this shit

Bonjour Everyone

Clean & friendly staff
Vanllia Chai Iced Tea is one of my favorites & of course the doughnuts too!!

Atmosphere: 5

Food: 5

Service: 5

Clare Bear

To whoever made my mango pineapple refresher today it taste soooo sooo good out of this world like a really sweet fruity summer drink I taste the fruity flavors in this drink !!

Atmosphere: 5

Food: 5

Service: 5

Mrs Acorn

Staff was friendly and polite. Order was perfect!

Atmosphere: 5

Food: 5

Service: 5

Niynah Israel

3493 Erie boulevard East dunkin' donuts.today I went in to give me some dunkin' donuts.the lady that was taking the orders was touching the register touching her pants touching people cards touching everything around her. And then going and getting their hash browns with her whole hand where are the germs are at. She was cross-contaminating everybody food. I wouldn't be surprised if the people in the Drive-Thru get sick. They need the health department in there. How could she not know that that was not good but she was doing. I start to pour her to the side and tell her but I just waited and tried to call couldn't get through so I'm writing a review.

K Bru

Customer service was excellent at this location unfortunately I got a frozen drink with a ton of coffee grounds in it. Sadly it was hard to get a picture

Atmosphere: 1

Food: 1

Service: 5

Cam Sar

Website is listed at a 4am open, i have shown up multiple times at 430am only to be denied service,if you don't want to do your job don't come to work.

Atmosphere: 1

Food: 1

Service: 1

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