This by far is the best Dunkin I have ever been too. Fast service, great atmosphere! Everyone here seems to enjoy their job which is hard to find now a days. They deserve a five star rating just for the way they present themselves, never seem flustered when drive thru is backed up. I’ve never waited more than 5 minutes for my coffee and it’s the only Dunkin that makes my coffee correct every time. The man who works the window is always happy and has a positive attitude and is a delight to see in the morning! Good job!
Atmosphere: 5
Food: 5
Service: 5
Marii
My bacon was cold and stale and when I received it she told me “ it’s supposed to be like that “ very rudely they gave me left out bacon. My drink was made wrong and not even given to me I watched the guy hand my drink off to the window and I sat there for 10 minutes waiting for my drink just for it to be made wrong again . It’s was an old white lady who looked a mess and some boy who also looked a mess ! Get it together
Atmosphere: 1
Food: 1
Service: 1
Alexia Adams
Really sick of trying to give this specific location the benefit of the doubt. More than not when ive ordered from this location I havent received more than half my orders, half the time they just apparently don't have any donuts at all at 9:30am?? And instead of contacting me or doordash they simply rob me of the food I paid for. Lazy, just genuine laziness from the workers.
Atmosphere: 1
Food: 1
Service: 1
Ronan Grimsby
Can’t wait to come back.
Preet Singh
Got 2 hot coffees to go for the road, coffee was cold and bitter. Definitely 1 star. Would not recommend this place.
Atmosphere: 3
Food: 1
Service: 2
Beth
This is the best dunkin I've been to in the city. They were super friendly and helpful, the bacon was fresh and hot. And the drinks are delicious! Thank you for the great service today!
Atmosphere: 5
Food: 5
Service: 5
Brittney Jackson
I went in on May 15th 2025 at 10:30 and the staff that was working was awesome. They were welcoming and gave off smiles and great vibes!!
Atmosphere: 5
Food: 5
Service: 5
Steven Meadows
Rude workers, uncooked food, terrible coffee that isn't made correctly. The cheese isn't even melted on my cold as heck wrap. Officially the worst place to give your money to in all of Syracuse.
Atmosphere: 1
Food: 1
Service: 1
k l
30 min lunch break, 25 taken just waiting in line. I’m not sure if they’re short staffed, but a singular food item (bagel sandwich) took roughly 6 minutes.
Atmosphere: 1
Food: 3
Service: 1
Talia Anderson
Went here and ordered a strawberry refresher. Worker rudely repeats “no strawberry”. I continue ordering loaded hashbrowns and worker again rudely repeats “no queso”. How hard is it to say i’m sorry but we don’t have this item right now. I worked at dunkin for over two years it’s never that complicated. After I said okay never mind the worker mocked me as we were driving off.
Had limited donuts when we went but good service and coffee.
Atmosphere: 5
Food: 4
Service: 4
Cretha Winslow
A place that never has sugar. Come on people get it together
Betsy
Long wait
Atmosphere: 3
Food: 3
Service: 2
Dragons_of_magic girl
This Dunkin is not my favorite. It's common for your drink to be messed up if it's complicated, and service isn't the most attentive. The coffee wasnt too bad though, though I haven't been more than once in the last couple months so things may have changed
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Vanessa Vire
I Absolutely Love visiting The Dunkin Donuts on South Salina Street Valley. Everyone there always goes The Distance to make sure our orders are correct. Love Those Guys ??
This by far is the best Dunkin I have ever been too. Fast service, great atmosphere! Everyone here seems to enjoy their job which is hard to find now a days. They deserve a five star rating just for the way they present themselves, never seem flustered when drive thru is backed up. I’ve never waited more than 5 minutes for my coffee and it’s the only Dunkin that makes my coffee correct every time. The man who works the window is always happy and has a positive attitude and is a delight to see in the morning! Good job!
Atmosphere: 5
Food: 5
Service: 5
My bacon was cold and stale and when I received it she told me “ it’s supposed to be like that “ very rudely they gave me left out bacon. My drink was made wrong and not even given to me I watched the guy hand my drink off to the window and I sat there for 10 minutes waiting for my drink just for it to be made wrong again . It’s was an old white lady who looked a mess and some boy who also looked a mess ! Get it together
Atmosphere: 1
Food: 1
Service: 1
Really sick of trying to give this specific location the benefit of the doubt. More than not when ive ordered from this location I havent received more than half my orders, half the time they just apparently don't have any donuts at all at 9:30am?? And instead of contacting me or doordash they simply rob me of the food I paid for. Lazy, just genuine laziness from the workers.
Atmosphere: 1
Food: 1
Service: 1
Can’t wait to come back.
Got 2 hot coffees to go for the road, coffee was cold and bitter. Definitely 1 star. Would not recommend this place.
Atmosphere: 3
Food: 1
Service: 2
This is the best dunkin I've been to in the city. They were super friendly and helpful, the bacon was fresh and hot. And the drinks are delicious! Thank you for the great service today!
Atmosphere: 5
Food: 5
Service: 5
I went in on May 15th 2025 at 10:30 and the staff that was working was awesome. They were welcoming and gave off smiles and great vibes!!
Atmosphere: 5
Food: 5
Service: 5
Rude workers, uncooked food, terrible coffee that isn't made correctly. The cheese isn't even melted on my cold as heck wrap. Officially the worst place to give your money to in all of Syracuse.
Atmosphere: 1
Food: 1
Service: 1
30 min lunch break, 25 taken just waiting in line. I’m not sure if they’re short staffed, but a singular food item (bagel sandwich) took roughly 6 minutes.
Atmosphere: 1
Food: 3
Service: 1
Went here and ordered a strawberry refresher. Worker rudely repeats “no strawberry”. I continue ordering loaded hashbrowns and worker again rudely repeats “no queso”. How hard is it to say i’m sorry but we don’t have this item right now. I worked at dunkin for over two years it’s never that complicated. After I said okay never mind the worker mocked me as we were driving off.
Restaurantji Recommends
Had limited donuts when we went but good service and coffee.
Atmosphere: 5
Food: 4
Service: 4
A place that never has sugar. Come on people get it together
Long wait
Atmosphere: 3
Food: 3
Service: 2
This Dunkin is not my favorite. It's common for your drink to be messed up if it's complicated, and service isn't the most attentive. The coffee wasnt too bad though, though I haven't been more than once in the last couple months so things may have changed
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
I Absolutely Love visiting The Dunkin Donuts on South Salina Street Valley. Everyone there always goes The Distance to make sure our orders are correct. Love Those Guys ??
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