30 min lunch break, 25 taken just waiting in line. I’m not sure if they’re short staffed, but a singular food item (bagel sandwich) took roughly 6 minutes.
Atmosphere: 1
Food: 3
Service: 1
Talia Anderson
Went here and ordered a strawberry refresher. Worker rudely repeats “no strawberry”. I continue ordering loaded hashbrowns and worker again rudely repeats “no queso”. How hard is it to say i’m sorry but we don’t have this item right now. I worked at dunkin for over two years it’s never that complicated. After I said okay never mind the worker mocked me as we were driving off.
Julio Perez
Had limited donuts when we went but good service and coffee.
Atmosphere: 5
Food: 4
Service: 4
Cretha Winslow
A place that never has sugar. Come on people get it together
Betsy
Long wait
Atmosphere: 3
Food: 3
Service: 2
Dragons_of_magic girl
This Dunkin is not my favorite. It's common for your drink to be messed up if it's complicated, and service isn't the most attentive. The coffee wasnt too bad though, though I haven't been more than once in the last couple months so things may have changed
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
Vanessa Vire
I Absolutely Love visiting The Dunkin Donuts on South Salina Street Valley. Everyone there always goes The Distance to make sure our orders are correct. Love Those Guys ??
richard relyea
They were out of everything bagels at 10:00 am. So I ordered a regular bagel and it was burnt to a crisp. That was 5 bucks down the
Atmosphere: 1
Food: 2
Service: 1
Quintina Wilson
The employees are ALWAYS in a good mood. A few employees know my complicated order by heart. They are also great with kids.
Kid-friendliness: They take their time and help kids choose what they want
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Hash Browns, Apple Fritter, Strawberry, Dunkin' Refreshers, Turkey Sausage Egg and Cheese, Grilled Cheese, Donuts, Assorted Half Dozen or Dozen Donuts
Casey Smith
Very clean for the south side. ? nice workers. Keep it
I love this Dunkin and this crew they are very pleasant, fast and
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Croissant
Serena Lynn
Visiting from out of town and of course needed my Dunkin both times my drink and food were waiting for me. Friendly staff and clean store as
Atmosphere: 5
Food: 5
Service: 5
M.E InJapan
Wait 30+ minutes for a single "Lemon tea" that I never received. They don't hire anyone even tho they CLEARLY need the help. The staff moves as if the customer is on THIER time and not the other way around. NO URGENCY WHATSOEVER. Every TIME I come here it's so organized but the staff are so casual it's crazy. I come in here for 1 thing every other day and I literally spend an hour in here every time. Definitely poor management and the car time ALWAYS in the red indicating not moving fast enough. You wake up and do the same thing EVERYDAY how don't you have better time management by now. It's so unfair because this DD is the only one close to me and I ALWAYS get treated poorly here.
Atmosphere: 1
Food: 1
Service: 1
Irene Saulnier
This was probably the worst customer service experience I’ve ever had. My boyfriend and I just moved from mass to Syracuse and we wanted to stop at dunks to grab some coffees and sandwiches in the middle of unpacking. The coffees were ALL cream. The woman who took our order forgot my bagel and when we asked if we could just add it on when we got to the window, she said “I don’t cook and the cooks are going on break.” My boyfriend wanted to go in there and knock some sense into her blue haired head but I told him not to bother because it was a waste of our time. Thanks for the medium cream, no sandwich worth $15 dollars. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Lynch
Staff is rude food is cold no hand washing absolutely no customer service
30 min lunch break, 25 taken just waiting in line. I’m not sure if they’re short staffed, but a singular food item (bagel sandwich) took roughly 6 minutes.
Atmosphere: 1
Food: 3
Service: 1
Went here and ordered a strawberry refresher. Worker rudely repeats “no strawberry”. I continue ordering loaded hashbrowns and worker again rudely repeats “no queso”. How hard is it to say i’m sorry but we don’t have this item right now. I worked at dunkin for over two years it’s never that complicated. After I said okay never mind the worker mocked me as we were driving off.
Had limited donuts when we went but good service and coffee.
Atmosphere: 5
Food: 4
Service: 4
A place that never has sugar. Come on people get it together
Long wait
Atmosphere: 3
Food: 3
Service: 2
This Dunkin is not my favorite. It's common for your drink to be messed up if it's complicated, and service isn't the most attentive. The coffee wasnt too bad though, though I haven't been more than once in the last couple months so things may have changed
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts
I Absolutely Love visiting The Dunkin Donuts on South Salina Street Valley. Everyone there always goes The Distance to make sure our orders are correct. Love Those Guys ??
They were out of everything bagels at 10:00 am. So I ordered a regular bagel and it was burnt to a crisp. That was 5 bucks down the
Atmosphere: 1
Food: 2
Service: 1
The employees are ALWAYS in a good mood. A few employees know my complicated order by heart. They are also great with kids.
Kid-friendliness: They take their time and help kids choose what they want
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Croissant, Hash Browns, Apple Fritter, Strawberry, Dunkin' Refreshers, Turkey Sausage Egg and Cheese, Grilled Cheese, Donuts, Assorted Half Dozen or Dozen Donuts
Very clean for the south side. ? nice workers. Keep it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love this Dunkin and this crew they are very pleasant, fast and
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Croissant
Visiting from out of town and of course needed my Dunkin both times my drink and food were waiting for me. Friendly staff and clean store as
Atmosphere: 5
Food: 5
Service: 5
Wait 30+ minutes for a single "Lemon tea" that I never received. They don't hire anyone even tho they CLEARLY need the help. The staff moves as if the customer is on THIER time and not the other way around. NO URGENCY WHATSOEVER. Every TIME I come here it's so organized but the staff are so casual it's crazy. I come in here for 1 thing every other day and I literally spend an hour in here every time. Definitely poor management and the car time ALWAYS in the red indicating not moving fast enough. You wake up and do the same thing EVERYDAY how don't you have better time management by now. It's so unfair because this DD is the only one close to me and I ALWAYS get treated poorly here.
Atmosphere: 1
Food: 1
Service: 1
This was probably the worst customer service experience I’ve ever had. My boyfriend and I just moved from mass to Syracuse and we wanted to stop at dunks to grab some coffees and sandwiches in the middle of unpacking. The coffees were ALL cream. The woman who took our order forgot my bagel and when we asked if we could just add it on when we got to the window, she said “I don’t cook and the cooks are going on break.” My boyfriend wanted to go in there and knock some sense into her blue haired head but I told him not to bother because it was a waste of our time. Thanks for the medium cream, no sandwich worth $15 dollars. Absolute trash.
Atmosphere: 1
Food: 1
Service: 1
Staff is rude food is cold no hand washing absolutely no customer service
Atmosphere: 1
Food: 1
Service: 1
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