Waited for 10 minutes on a delivery.Pick up ended up leaving without the order.Because I could not get help from the employees. All I heard while I was there is the person at the counter complaining that they had to come in on their day off and it's not their problem that stuff is late. It's both unprofessional and foolish to put a person like this on the opening shift as your main person.
Atmosphere: 1
Food: 1
Service: 1
Nick Cummo
Between the Erie blvrd and James st location I doubt there's a worse location in New York state.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Eagen
Service was poor, she had a hard time understanding what I asked. Usually out of ingredients for refreshers and rarely had the donut I ask for.
Atmosphere: 1
Food: 1
Service: 1
Amanda S
Great service and helpful workers. I've had a good experience almost every time I've gone here. Just recently, I didn't really like the way my drink tasted, and the worker was more than helpful and offered to make me a new one which was so sweet!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Dunn
I just loved my coffee this morning it was definitely made with love. ❤️❤️ I tried calling to let them know how delicious it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
MiSteR GatZ
Horrible!! Sat at counter for ten min and they still never took my order. Okay so even if they were the least bit busy through drive thru I was the one person inside let alone in line... And they all seen me. Needless to say I left unsatisfied lol. Pick it up y'all pick it up...
Kenley Peck
At 8am and the line to order was all the way to the entrance door and there was another 5 or 6 people waiting for their orders with only 3 employees working the breakfast rush.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Croissant, Bacon Egg and Cheese, Hash Browns, Sausage Egg and Cheese, Iced Latte, Donuts
Jesse Dupra
My girlfriend went to use the bathroom and came out 30 seconds later because the toilet paper was covered in red dots. She unraveled it to find blood spots all over the toilet paper roll from drug users cleaning there needles off on the rolls. DO NOT USE THIS Bathroom.Photo is an example of what she seen!
Melissa Carrasquillo
Love the service in the morning. Great workers!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Santino Cusanelli
Service was good! But I saw well over 15 DEAD FLIES ALL OVER THE WINDOW SILL! Disgusting. How hard is it to wipe down everything down at the end of night? Gross. If the floor looks like that can you IMAGINE what’s going on behind the counter? Not sure if I’ll come here again!
Friendly staff great service!Vegetarian options: Great choices for anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Sean Bennett
Drive thru was slow with no one in front of me. Got the wrong order even when it was read back to me. Ordered two bagels both were stale and had a very small amount of cream cheese on them. Coffee was terrible.
Atmosphere: 1
Food: 1
Service: 1
Ed Howard
Always good service here.
Atmosphere: 5
Food: 5
Service: 5
Michæl A'Hearn (MīKē)
I only wish that there was at least a little Consistency with their Ice
Waited for 10 minutes on a delivery.Pick up ended up leaving without the order.Because I could not get help from the employees. All I heard while I was there is the person at the counter complaining that they had to come in on their day off and it's not their problem that stuff is late. It's both unprofessional and foolish to put a person like this on the opening shift as your main person.
Atmosphere: 1
Food: 1
Service: 1
Between the Erie blvrd and James st location I doubt there's a worse location in New York state.
Atmosphere: 1
Food: 1
Service: 1
Service was poor, she had a hard time understanding what I asked. Usually out of ingredients for refreshers and rarely had the donut I ask for.
Atmosphere: 1
Food: 1
Service: 1
Great service and helpful workers. I've had a good experience almost every time I've gone here. Just recently, I didn't really like the way my drink tasted, and the worker was more than helpful and offered to make me a new one which was so sweet!
Atmosphere: 5
Food: 5
Service: 5
I just loved my coffee this morning it was definitely made with love. ❤️❤️ I tried calling to let them know how delicious it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Horrible!! Sat at counter for ten min and they still never took my order. Okay so even if they were the least bit busy through drive thru I was the one person inside let alone in line... And they all seen me. Needless to say I left unsatisfied lol. Pick it up y'all pick it up...
At 8am and the line to order was all the way to the entrance door and there was another 5 or 6 people waiting for their orders with only 3 employees working the breakfast rush.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Croissant, Bacon Egg and Cheese, Hash Browns, Sausage Egg and Cheese, Iced Latte, Donuts
My girlfriend went to use the bathroom and came out 30 seconds later because the toilet paper was covered in red dots. She unraveled it to find blood spots all over the toilet paper roll from drug users cleaning there needles off on the rolls. DO NOT USE THIS Bathroom.Photo is an example of what she seen!
Love the service in the morning. Great workers!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Service was good! But I saw well over 15 DEAD FLIES ALL OVER THE WINDOW SILL! Disgusting. How hard is it to wipe down everything down at the end of night? Gross. If the floor looks like that can you IMAGINE what’s going on behind the counter? Not sure if I’ll come here again!
Restaurantji Recommends
Friendly staff great service!Vegetarian options: Great choices for anyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Drive thru was slow with no one in front of me. Got the wrong order even when it was read back to me. Ordered two bagels both were stale and had a very small amount of cream cheese on them. Coffee was terrible.
Atmosphere: 1
Food: 1
Service: 1
Always good service here.
Atmosphere: 5
Food: 5
Service: 5
I only wish that there was at least a little Consistency with their Ice
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Hash Browns, Apple Fritter, Iced Latte, Toasted Almond Cold Brew, Donuts, Bagels
I only wish that there was at least a little Consistency with their Ice