Dunkin'
110 Almond St, Syracuse
(315) 870-9043
Recent Reviews
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20 minutes for 2 coffees is wild. Unorganized and clueless.
Atmosphere: 1
Food: 1
Service: 1
Second time I have tried to go there and didn’t have stuff to make coffee. This time, no cream, not sure how that’s possible… this place is absolute garbage.
Worst Dunkin! They gave my order to someone without confirming the order details and they didn’t even offer another batch.
Atmosphere: 1
Food: 1
Service: 1
i don't understand how the person that runs this dunkin still has their job they never have anything you want to order; you want anytime of food? forget it they don't have it; you want a cup of coffee? they never have anything to put in it no sugar no milk no creamer NOTHING, they serve one person every 15 minutes, then you wait in a line that is so long goes to hell and back. don't get me wrong sometimes the people there are nice but it's not worth going there
Atmosphere: 1
Food: 1
Service: 2
i am not understanding how this dunkin functions they never have any product to serve customers everyday they have nothing i went there this morning and they have no milk no cream or whole milk how can we drink coffee if you cannot accomidate with the ingredients to make coffee america cannot run on this duncan for sure
Atmosphere: 1
Food: 1
Service: 1
Walked down from the Crowne Plaza to get food and coffee. They weren't busy at all, but they won't serve you unless you're in a car.
Atmosphere: 1
Food: 1
Service: 1
They are always out of things. No frozen coffees, no bacon for sandwiches, and sometimes long wait times.
Atmosphere: 2
Food: 2
Service: 2
The frozen drink machine is still broken.
But the server at the window had such a smile on his face throughout our whole interaction. He truly made my day
Service: 5
How unfortunate, the people who work here won’t serve you without a vehicle{this wasn’t an issue before they made nonviolent crimes ok} Seem very biased but the people who work here are very unprofessional and quite rude. The woman wouldn’t even acknowledge me standing at the window and calling the store number. Didn’t wanna talk to me about the order had the male worker working with her do it. By the way I wasn’t born with a vehicle ? but do you petty boo ?
Don't bother ordering online, they refuse to use their normal pickup window so you'll still have to wait in a 15 minute drive thru line to pick up food that's 20+ minutes old. They also don't update their out of stock items online, so they probably won't have what you ordered when you get there. Seriously the worst experience I've ever had at a dunkin, never coming back to this location.
Service: 1
Restaurantji Recommends
DO NOT ORDER HERE!!!!!
Did an Uber eat here on a Layover and spent $35 for 4 items when I only received 2 of what I ordered!! Never again!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Egg and Cheese, Maple Bacon, Croissant
Slow as molasses. Every single time.
Words cannot describe how much I love this Dunkin’. Every time I leave town, I make sure I visit before and after because it feels like home. This is the only location that I have found across the country that has consistent perfection in their drinks and food. With such perfection, you must be prepared for a bit of a wait time. However, this Dunkin’ will provide you with exactly what you need and maybe even more. The staff is also so incredibly kind and it’s great to see their friendly faces every time I need some coffee :). THANK YOU DUNKIN OF ALMOND ST ? ? ?
Atmosphere: 5
Food: 5
Service: 5
There needs to be an investigation for employees & managers running this establishment. Customer service is trashy.
Atmosphere: 1
Food: 1
Service: 1
Every time I’ve went here they get the order wrong. Went through the drive through when they had 30 minutes to close and they told me they were done serving coffee. 628 and 7pm are very far apart. Guy was wearing AirPods and didn’t even notice the line of cars trying to talk to him at the drive through.
Atmosphere: 1
Food: 1
Service: 1
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