This is the worst Dunkin location in Syracuse. It always looks dirty. The workers have attitudes and don’t know how to make basic drinks. They are always sold out something, and there is always the longest line because they struggle in all areas. Dunkin please just close this location.
Atmosphere: 1
Food: 1
Service: 1
Lee P
This place is strictly a drive-thru. I've only been here twice in the past two years (not from this area), and even though I've used the app to order ahead, I still wait to just get to the window, and even once I get there, I still wait another 5 minutes.
Atmosphere: 3
Food: 5
Service: 3
Derrick Martin
Avoid this place at all costs!!! Terrible service! Staff does not know the menu!
Atmosphere: 1
Food: 1
Service: 1
Alyecia Marie
If i could give this place zero stars I would. I have ordered at this specific dunkin on doordash two times this past week and both orders came back missing items. My first order came back completely wrong and they actually gave me someone else’s order. Then today I am missing two drinks that was never given to the dasher. If you decide to doordash here…DONT!
Alaa AL (AL)
It takes 15 minutes to get my order 😕
Atmosphere: 2
Food: 4
Service: 4
morgan house
The food was burnt and the lady taking my order was rude
Atmosphere: 1
Food: 1
Service: 1
cynthia donalson
For my grandson
Atmosphere: 4
Food: 4
Service: 4
Chilla 32
Some kid that is working there at 5 o’clock told me they cannot serve me any hot food but they close at 7 o’clock They have the laziest people that work there I’m sure if management knew that they were refusing to serve people which is also missing out on the companies money Nothing will be done
Gina Grasso-Mims
NEVER are making food
Yaeliz Plaza
ordered 2 $6 meals and 4 donuts when got home the donuts was not there.
Their machines are broken sometimes so they don't always serve food. But most of the time
Food: 4
Service: 4
Chamkaur Singh
I would have gave zero star The employees are so rude
Atmosphere: 1
Food: 2
Service: 1
stan2577
Pulled up at 6:15pm and it was closed? I mean I knew Dunkin sucked but it was close by
Service: 1
Oliver Donovan
Literally never has any of the food on their menu. Always a disappointment I wouldn’t recommend coming here
Atmosphere: 1
Food: 1
Service: 1
Whitney Mahon
This place is consistently awful. Their frozen machine has been down for probably close to a year now. At least 50% of the time that you go there they have zero food whatsoever and only are serving donuts and coffee. The staff is always inappropriate and rude, often blasting music so loud that you can hear it over the speaker and making inappropriate comments in the drive-through. It seems like a bunch of teenagers work there with no supervision. Today I went through and ordered a small coffee with cream and flavoring. The lady put it in a medium cup so there was not enough cream and the coffee tasted awful. When I asked her to add more cream, she turned around and pretended to add more and then gave the drink back to me. Extremely unprofessional and awful service every single time.
This is the worst Dunkin location in Syracuse. It always looks dirty. The workers have attitudes and don’t know how to make basic drinks. They are always sold out something, and there is always the longest line because they struggle in all areas. Dunkin please just close this location.
Atmosphere: 1
Food: 1
Service: 1
This place is strictly a drive-thru. I've only been here twice in the past two years (not from this area), and even though I've used the app to order ahead, I still wait to just get to the window, and even once I get there, I still wait another 5 minutes.
Atmosphere: 3
Food: 5
Service: 3
Avoid this place at all costs!!!
Terrible service! Staff does not know the menu!
Atmosphere: 1
Food: 1
Service: 1
If i could give this place zero stars I would. I have ordered at this specific dunkin on doordash two times this past week and both orders came back missing items. My first order came back completely wrong and they actually gave me someone else’s order. Then today I am missing two drinks that was never given to the dasher. If you decide to doordash here…DONT!
It takes 15 minutes to get my order 😕
Atmosphere: 2
Food: 4
Service: 4
The food was burnt and the lady taking my order was rude
Atmosphere: 1
Food: 1
Service: 1
For my grandson
Atmosphere: 4
Food: 4
Service: 4
Some kid that is working there at 5 o’clock told me they cannot serve me any hot food but they close at 7 o’clock They have the laziest people that work there I’m sure if management knew that they were refusing to serve people which is also missing out on the companies money Nothing will be done
NEVER are making food
ordered 2 $6 meals and 4 donuts when got home the donuts was not there.
Restaurantji Recommends
Their machines are broken sometimes so they don't always serve food. But most of the time
Food: 4
Service: 4
I would have gave zero star
The employees are so rude
Atmosphere: 1
Food: 2
Service: 1
Pulled up at 6:15pm and it was closed? I mean I knew Dunkin sucked but it was close by
Service: 1
Literally never has any of the food on their menu. Always a disappointment I wouldn’t recommend coming here
Atmosphere: 1
Food: 1
Service: 1
This place is consistently awful. Their frozen machine has been down for probably close to a year now. At least 50% of the time that you go there they have zero food whatsoever and only are serving donuts and coffee. The staff is always inappropriate and rude, often blasting music so loud that you can hear it over the speaker and making inappropriate comments in the drive-through. It seems like a bunch of teenagers work there with no supervision. Today I went through and ordered a small coffee with cream and flavoring. The lady put it in a medium cup so there was not enough cream and the coffee tasted awful. When I asked her to add more cream, she turned around and pretended to add more and then gave the drink back to me. Extremely unprofessional and awful service every single time.
Atmosphere: 1
Food: 1
Service: 1
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