Dunkin'

110 Almond St, Syracuse
(315) 870-9043

Recent Reviews

Tim Holland

Driving only. They won't serve you if you do not have a car

Tony Lopez

Hard Bagels, burned Croissants, missing eggs and Bacon instead of sausage? Dunkin Donuts? Close shop!

Food: 1

Service: 1

Jacqueline O'toole

Love their coffee!!

Atmosphere: 5

Food: 5

Service: 5

Calvin Davis

It was very good ? my first time trying that drive-thru, a great experience the food, the service well went very well and i will be back.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Muffins, Croissant, Wake-Up Wrap - Sausage Egg and Cheese, Donuts

Michael Nahra

They should really hire some more people ain't nothing worse than waiting 20 minutes for a cup of coffee that's ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Nicole Luebke

S-L-O-W-E-S-T Dunkin, EVER! I ordered my coffee and itc was repeated back to ne wrong, then I ordered food and the response I got was "no bacon", so I asked for clarification and got a really rude response.

Victoria Kalish

The young gentleman who took my order and helped me in the was Extra refreshing!!! N the text book experience for how great customer service is supposed to be! He was very helpful and the other young man behind him working. The only part that didn't give 5/5/5 *'s was there was so much food they were out of. This worker made up 10fold ! He kept me customize my frozen coffee into the new Valentine's Day special drink with shot of espresso! With absolutely NO ATTITUDE INVOLVED! I can be a real pain In the A*$. Most times. He was able to do with a smile on his face and patience like I've never seen. I didn't feel like I was "BOTHERING" him!It's people like this man in the the food/customer service/retail business etc that should be recognized and rewarded for their efforts and giving 150% every day to make a customers' day and personal experience a little better!Kid-friendliness: Perfect for kids and a little treat to treat them and the parent

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Hash Browns, Muffins, Croissant, Coolatta, Donuts, Dunkin' Coconut Refreshers, Assorted Half Dozen or Dozen Donuts

Stacy Williams

Expect a 30 min wait. Everything will be out of stock. They will just give you whatever they have despite what you order bc they’re always out of everything. No creamer, no milk, no wraps, no hash browns, no donuts. And this is at 8 am for over a week straight.

Atmosphere: 1

Food: 1

Service: 1

Brian Horton

It's drive thru only, service is always slow as death. People are polite though. Just clearly understaffed for the volume.

Atmosphere: 1

Food: 3

Service: 1

Kenny Wiegand

Very bad service at this location what I ordered they did not have and when I got something else in its place it was way to sweet to drink I ended up throwing it away they did not offer a refund at all just a replacement the donuts tasted like very bad oil they were not good at all also while I was in the parking lot a man started to approach my vehicle very bad location

Atmosphere: 1

Food: 1

Service: 1

Carrie Sharp

Please note that this is a drive up only. They will not even deal with you if you walked from the hotel.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Lord

Always fast and great

Atmosphere: 3

Food: 5

Service: 5

Dana Housley-Preaster

Great customer service. They move fast.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Donuts

David Riles

Couldn't walk cuz they only have Drive thru they use to have it but someone got hit by a car and no more walk up orders. But a worker was leaving and he drove thru so I can order.

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Coolatta, Donuts

Nancy Melendez

It is drive through only. On phone it says dine in not true. They won't let you order unless in a car.

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