Wasn't very pleasant, I wasn't impressed with the service through counter. My order was correct but the employees give off a rude vibe. I get some days can be rough but every time I go it’s the same way. Ive been to better locations.
Atmosphere: 1
Food: 1
Service: 1
emily Brier
I placed an order online to pick up in the store only to have a sign on the door say drive through only- okay, no problem, I drive through to go to the window . I get there and she berates me because I drove past the speaker. I didn’t realize I had to stop at it because it wasn’t a normal process- I had placed an order online to be picked up in store and the order was finished already- so in my mind the speaker was just to order something.
She said to me quoting exactly when I pull up and ask about my order “You can’t just think you can just drive past the speaker that’s not how that works, you need to go through the drive thru again !”
I said , oh I’m sorry I really didn’t know, I’m new to this, my app told me the order is ready and that I could pick it up in store .
She again was like no, you have to stop by the speaker , and said some other choice things.
I then said okay, once again I’m sorry, I’m not trying to argue but I am confused, I’m tired, im on the way to work, I showed her my app and the order and everything and she continued to berate me. She said to me you need to stop by the speaker so we can get your order ready- and I’m like but it is ready, the app told me so, since I’m already here do you mind just getting it for me please since it is ready? And she refused . This was an order I had already paid for too so there really shouldn’t have been an issue.
1)) if my order is ready and I’m showing you my order information and notifications on the app- why not get me the items since they are ready?
My thing is - I truly didn’t know I was supposed to stop at the speaker - because again the setting was for me to pick it up inside - the store decided to lock the doors and only do drive thrus- and to yell and be disrespectful to a customer for not knowing is absolutely despicable .
It was a frustrating experience all around and yes she did make me reenter the drive thru to pick up my online order … which again, I didn’t skip a line, I waited my turn , the only thing I did was not know I had to tell them in the speaker.
Disrespectful customer service which was very disappointing.
Atmosphere: 1
Food: 4
Service: 1
Dakota Jewell
Coffee tasted super old and bitter, especially for having gotten at 7 AM. Not impressed.
Food: 1
One Loyal Customer
My iced coffee tasted extra strong and old and my sandwich was not good either. The tables were not wiped down ..i ate in my car:(
Atmosphere: 2
Food: 1
Service: 3
Monica Hale
I just spent 20$ on Dunkin and my food raw and my drinks are wrong 😑 as well my donut not even in the bag I wanna cry
Atmosphere: 1
Food: 1
Service: 2
Back Country
Priced to high
Atmosphere: 2
Food: 2
Service: 4
Isa Lanecitlak
Manager have a bad attitudeVery poor management I don’t recommend go there She wasn’t friendly all
Alexi Holm
They need a decent mocha recipe.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Egg and Cheese
Jason Morse
I frequent this location today I saw them scoop the ice for my drink out of a garbage bin lined with a non food safe garbage bag. Absolutely disgusting. Threw the drink out.
Atmosphere: 3
Food: 2
Service: 2
Rudy Pablo
Asked for oat milk and they gave me whole milk. After the person at the drive thru confirmed OAT milk
This is what i got for cream cheese bagel. I show it to them to get it fix their mistake. They said they cannot do anything about it. They are scammers. They are rude. Stay away from this place
Worst Dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Graziella “Gray” Gallina
Dunkin' is the perfect place to start your day. With a wide variety of delicious donuts and high-quality coffee, it offers a tasty and convenient experience. Affordable prices and numerous locations make it ideal for a quick and satisfying breakfast. Highly recommended for those who love good coffee and a sweet treat!
Atmosphere: 4
Food: 5
Service: 4
Bryan French
Miserable staff
Food: 1
Service: 1
Abdurrahman Ozar
This is what i got for cream cheese bagel. I show it to them to get it fix their mistake. They said they cannot do anything about it. They are scammers. They are rude. Stay away from this place
Worst Dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Tony Manna
Four employees in the store three of them that are on their phone I had to wait for the manager to wait on me
Wasn't very pleasant, I wasn't impressed with the service through counter. My order was correct but the employees give off a rude vibe. I get some days can be rough but every time I go it’s the same way. Ive been to better locations.
Atmosphere: 1
Food: 1
Service: 1
I placed an order online to pick up in the store only to have a sign on the door say drive through only- okay, no problem, I drive through to go to the window . I get there and she berates me because I drove past the speaker. I didn’t realize I had to stop at it because it wasn’t a normal process- I had placed an order online to be picked up in store and the order was finished already- so in my mind the speaker was just to order something.
She said to me quoting exactly when I pull up and ask about my order
“You can’t just think you can just drive past the speaker that’s not how that works, you need to go through the drive thru again !”
I said , oh I’m sorry I really didn’t know, I’m new to this, my app told me the order is ready and that I could pick it up in store .
She again was like no, you have to stop by the speaker , and said some other choice things.
I then said okay, once again I’m sorry, I’m not trying to argue but I am confused, I’m tired, im on the way to work, I showed her my app and the order and everything and she continued to berate me. She said to me you need to stop by the speaker so we can get your order ready- and I’m like but it is ready, the app told me so, since I’m already here do you mind just getting it for me please since it is ready? And she refused . This was an order I had already paid for too so there really shouldn’t have been an issue.
1)) if my order is ready and I’m showing you my order information and notifications on the app- why not get me the items since they are ready?
My thing is - I truly didn’t know I was supposed to stop at the speaker - because again the setting was for me to pick it up inside - the store decided to lock the doors and only do drive thrus- and to yell and be disrespectful to a customer for not knowing is absolutely despicable .
It was a frustrating experience all around and yes she did make me reenter the drive thru to pick up my online order … which again, I didn’t skip a line, I waited my turn , the only thing I did was not know I had to tell them in the speaker.
Disrespectful customer service which was very disappointing.
Atmosphere: 1
Food: 4
Service: 1
Coffee tasted super old and bitter, especially for having gotten at 7 AM. Not impressed.
Food: 1
My iced coffee tasted extra strong and old and my sandwich was not good either. The tables were not wiped down ..i ate in my car:(
Atmosphere: 2
Food: 1
Service: 3
I just spent 20$ on Dunkin and my food raw and my drinks are wrong 😑 as well my donut not even in the bag I wanna cry
Atmosphere: 1
Food: 1
Service: 2
Priced to high
Atmosphere: 2
Food: 2
Service: 4
Manager have a bad attitudeVery poor management I don’t recommend go there She wasn’t friendly all
They need a decent mocha recipe.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Egg and Cheese
I frequent this location today I saw them scoop the ice for my drink out of a garbage bin lined with a non food safe garbage bag. Absolutely disgusting. Threw the drink out.
Atmosphere: 3
Food: 2
Service: 2
Asked for oat milk and they gave me whole milk. After the person at the drive thru confirmed OAT milk
Restaurantji Recommends
This is what i got for cream cheese bagel. I show it to them to get it fix their mistake. They said they cannot do anything about it. They are scammers. They are rude. Stay away from this place
Worst Dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' is the perfect place to start your day. With a wide variety of delicious donuts and high-quality coffee, it offers a tasty and convenient experience. Affordable prices and numerous locations make it ideal for a quick and satisfying breakfast. Highly recommended for those who love good coffee and a sweet treat!
Atmosphere: 4
Food: 5
Service: 4
Miserable staff
Food: 1
Service: 1
This is what i got for cream cheese bagel. I show it to them to get it fix their mistake. They said they cannot do anything about it. They are scammers. They are rude. Stay away from this place
Worst Dunkin ever.
Atmosphere: 1
Food: 1
Service: 1
Four employees in the store three of them that are on their phone I had to wait for the manager to wait on me
Atmosphere: 2
Food: 4
Service: 2
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