Dunkin'

6238 Thompson Rd, Syracuse
(315) 399-5023

Recent Reviews

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Shaun “Watrdude”

Drive through for coffee. A little pricey.

Atmosphere: 3

Food: 3

Service: 4

Jeffrey Friedberg

No peanut doughnuts

David Tadros

Stop by on a Saturday afternoon. Was pulling a trailer and could not go through the drive-thru. The dining room was closed. Doors were locked but the drive-thru was open. Sign on the door clearly said they were open till 7:00. I stopped by around 11:45

Atmosphere: 1

Food: 1

Service: 1

Anonymous Timothy

The exterior was more welcoming than the one on James Street, and the food was fresher and easier to eat. Honestly, it depends on the cook preparing the orders; this particular day was delicious.

Atmosphere: 5

Food: 5

Service: 5

Tyler Hague

It seems the majority of the time I can not go inside which I like to do because I don't always know what I want so I like to see their selection. When I do go in and wait (I get it they are probably understaffed I'm fine with waiting) no one greats me or tells me they will be with me shortly.

Atmosphere: 1

Food: 2

Service: 1

Joseph Manning

Worst dunks I’ve ever been to. Everyone should be fired.

Atmosphere: 1

Food: 1

Service: 1

John Lebeau

8.15am lobby closed what away to run a store

Karen Stub

Not worth the effort coming here if you are commuting somewhere and want to be on time. Lobby is always closed and workers are always very rude. I always seem to be late to work when ordering from this location despite leaving 10-15 minutes in advance just to pick up the food. Save yourself some time and go to the one past carrier circle. They are much better :)

Atmosphere: 1

Food: 4

Service: 1

James Terranova

Never open when they say they are in the morning need to update hours.

Edit- not open at 6am on a Sunday again. Staffing issues isn’t an excuse to not post proper hours of operation when open to public.

Atmosphere: 1

Food: 1

Service: 1

D Goolsby

The morning crew constantly messes up food/coffee orders without any accountability nor corrective action serious changes needs to be made here.

Atmosphere: 1

Service: 2

Dan Horan

Place socks. Never allow walk in for mobile app. Always have to wait in drive thru. Lobby doors locked most of the time. Clerks don't give you comp

Crystal G

Good location from our hotel to the thruway. It was a busy morning but they got through the orders quickly. We just got plain coffee. It was hot and correct. No major issues.

Peter Naughton

Lost a potential customer today, drove up and try to walk in for an order, but the doors were locked. At 11:20 on a Sunday morning. Apparently they were only doing drive-thru and the line was excessively long, so I got back in the car and left

Eric Stone

the place is open and no one is taking my order at the drive thru all the workers are sitting outside smoking

Service: 1

Carlton D. Greene III

Quick service & fast order processing!

Atmosphere: 4

Food: 4

Service: 4

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