Dunkin'

6238 Thompson Rd, Syracuse
(315) 399-5023

Recent Reviews

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Kep-1-One

Great coffee everytime not to keen on breakfast could be bigger verity and hash needs to be crisper

Atmosphere: 5

Food: 4

Service: 5

Xavier Hill

Worker named Chayse got my drink PERFECT 100/10

Atmosphere: 5

Food: 4

Service: 5

Michael Simmons

This is probably one of if not the best location in the area because you dont get stuck in the drive thru for 20 minutes waiting for a single coffee. Employees are nice and the location looks very well kept.

Atmosphere: 4

Food: 4

Service: 5

Jessica Park

Got the wrong food and called 15 times and no one answers

Atmosphere: 3

Food: 1

Service: 1

Vanessa Haughton

I didn’t know Thompson rd had two Dunkin’s- I made a mistake with order - I called the store for 38 mins straight - someone answered and slammed the phone down and hung up- I am a traveler here for work! The customer service and how the staff is behaving is ridiculous! This happend about 4 mins ago I did my last call- I am not driving, I am just here for work the experince is horrible - I don’t want to uber there because if this is how staff are acting/ what will they do to my food?

Bro Sis

Coffee Always fresh, very polite staff

Atmosphere: 5

Service: 5

Shaun “Watrdude”

Drive through for coffee. A little pricey.

Atmosphere: 3

Food: 3

Service: 4

Jeffrey Friedberg

No peanut doughnuts

David Tadros

Stop by on a Saturday afternoon. Was pulling a trailer and could not go through the drive-thru. The dining room was closed. Doors were locked but the drive-thru was open. Sign on the door clearly said they were open till 7:00. I stopped by around 11:45

Atmosphere: 1

Food: 1

Service: 1

Anonymous Timothy

The exterior was more welcoming than the one on James Street, and the food was fresher and easier to eat. Honestly, it depends on the cook preparing the orders; this particular day was delicious.

Atmosphere: 5

Food: 5

Service: 5

Tyler Hague

It seems the majority of the time I can not go inside which I like to do because I don't always know what I want so I like to see their selection. When I do go in and wait (I get it they are probably understaffed I'm fine with waiting) no one greats me or tells me they will be with me shortly.

Atmosphere: 1

Food: 2

Service: 1

Joseph Manning

Worst dunks I’ve ever been to. Everyone should be fired.

Atmosphere: 1

Food: 1

Service: 1

John Lebeau

8.15am lobby closed what away to run a store

Karen Stub

Not worth the effort coming here if you are commuting somewhere and want to be on time. Lobby is always closed and workers are always very rude. I always seem to be late to work when ordering from this location despite leaving 10-15 minutes in advance just to pick up the food. Save yourself some time and go to the one past carrier circle. They are much better :)

Atmosphere: 1

Food: 4

Service: 1

James Terranova

Never open when they say they are in the morning need to update hours.

Edit- not open at 6am on a Sunday again. Staffing issues isn’t an excuse to not post proper hours of operation when open to public.

Atmosphere: 1

Food: 1

Service: 1

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