This location has a gal that makes the best cappucino.
Food: 5
Service: 5
Santosh G
Been to this locations few times, everytime I go there I get disappointed. They will literally give you half cup on all the drinks. When I asked them why isn’t the drinks full? They replied “it’s our policy not to have it full”. I don’t like the customer service as well as pricing. I would recommend give what we pay for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hazelnut Iced Coffee
Jeff Hedrick
Dunkin right off carrier circle. I know if I own the dunkin' donuts franchise I wouldn't want my employees to answer our car pulling up to the drive-thru with "give me a second!"mind you I didn't say a word I literally just pulled up and for some reason they never give you your total. (Lady voice at 12:10pm on Feb 4th) This one kind of annoyed me to be honest, I was in the service issue for years and I'm always pleasant when I talk to people. The dunkin' donuts on Miller and James Street is very good, I recommend that one.
Atmosphere: 1
Service: 1
Alicia B.
Unsure why this location hasn't been shut down yet. Several disappointing encounters. Employees have attitudes like they don't even want to be there. Coffee taste like it's been sitting for hours. Creamer is probablly beyond its "Best By" date. Donuts are never fresh. Menu items are very limited - they're always low on inventory. I used to feel service was best when the manager with the black jeep was there. Haven't seen her car there in awhile - so I drive by to the other Dunkin locations instead. Sad, because this location is in my back yard.
andy avery
PSL BABY!!!
Atmosphere: 5
Food: 5
Service: 5
Jordy Adams
Dunkin almost always delivers when it comes to their food and drinks. Unfortunately this location, the drive-thru lady working the day I went had absolutely 0 customers service skills. She said have a good day, and closed the window before I was able to say anything about the fact I had more on my mobile order. When she came back and I told her about the missing order, she grabbed it and handed it to me and almost closed her own arm on the window because she wanted nothing to do with me. Poor service.
Clean, fairly efficient, friendly, good service. The issue, as with many places, is I ordered coffee with alternate milk option and now I’m falling asleep 2 hours later with a partial migraine and dizziness. Some people CANNOT have cow milk. I understand mistakes are made, but if it’s laziness, or an oversight, certain things have implications. I’m just glad I don’t have to drive the 4.5 hours back to PA today. Overall, thank you to the employee that corrected my order with no extra charge (I added an extra fried egg at the kiosk, but the ticket printed with +bacon on it).Dietary restrictions: Please check the milk on the order as described above. I had regular coffee and ordered alternate milk option, but I now am dizzy and tired, getting a migraine.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagels
Jennifer Williams
Felt rushed through with our order at the drive through. When we pulled up there were no cars behind us and by the time we finished our order only 1 car was behind us. We asked to have the order read back to us to make sure everything was accounted for but instead they only read back to process total and asked us to pull up to the next window. When our "entire" order was given to us, we were missing hash browns, and creamer and sugar for the coffees (which we did mention to put on the side). When one of us got out if the car near the front of the store to let someone know of our missing order, they were shouted at thay they needed to stay in the car. We were in a completely safe spot to exit the vehicle. The bacon egg and cheese on a croissant ans mt coffee was delicious though.
Atmosphere: 2
Food: 4
Service: 2
Gary Holtz
Slow service. Ordered an everything bagel. Got a plain bagel.
Atmosphere: 3
Food: 4
Service: 2
cheryl Haag
This location used to be very timely and efficient. Lately it takes forever to even order...you ate on hold to place the order. THEN after you are are on hold again WAITING for them to bring it out the order is burned.Too bad...they used to be very organized.Avoid the Carrier Circle Dunkin.
Arrived at 6:30, store hours posted on the door say until 7pm. Store was locked and shelves had been clear. Employee inside ignored us.
Alyecia P.
Got a plain bagel egg and cheese sandwich, took a bite and the egg tasted rotten. I opened up the sandwich and parts of the egg were green and slimy. Not only that but with little hairs included too. Never eating here again!
Jennifer Cruz
Staff is amazing and friendly! The gentleman who works the drive through window always has a smile and courteous of others. Manager and staff went out of their way to fulfill my order as i am a little picky . THANKS GUYS ?
Kimberly LaFrance
Only got coffees. Their prices continue to go up with selection(s) (flavoring/syrup choices) going down. Rarely go anymore and choose to give my money to smaller, local coffee companies. News article tells that DD will also be discontinuing all frozen drinks in a few months. Can't help but think Starbucks sales will skyrocket.
Food: 2
Service: 3
Nataliya Onufriychuk
Never had a bad experience at this location! Everyone is so friendly and always get the orders right.
This location has a gal that makes the best cappucino.
Food: 5
Service: 5
Been to this locations few times, everytime I go there I get disappointed. They will literally give you half cup on all the drinks. When I asked them why isn’t the drinks full? They replied “it’s our policy not to have it full”. I don’t like the customer service as well as pricing. I would recommend give what we pay for.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hazelnut Iced Coffee
Dunkin right off carrier circle. I know if I own the dunkin' donuts franchise I wouldn't want my employees to answer our car pulling up to the drive-thru with "give me a second!"mind you I didn't say a word I literally just pulled up and for some reason they never give you your total. (Lady voice at 12:10pm on Feb 4th) This one kind of annoyed me to be honest, I was in the service issue for years and I'm always pleasant when I talk to people. The dunkin' donuts on Miller and James Street is very good, I recommend that one.
Atmosphere: 1
Service: 1
Unsure why this location hasn't been shut down yet. Several disappointing encounters. Employees have attitudes like they don't even want to be there. Coffee taste like it's been sitting for hours. Creamer is probablly beyond its "Best By" date. Donuts are never fresh. Menu items are very limited - they're always low on inventory. I used to feel service was best when the manager with the black jeep was there. Haven't seen her car there in awhile - so I drive by to the other Dunkin locations instead. Sad, because this location is in my back yard.
PSL BABY!!!
Atmosphere: 5
Food: 5
Service: 5
Dunkin almost always delivers when it comes to their food and drinks. Unfortunately this location, the drive-thru lady working the day I went had absolutely 0 customers service skills. She said have a good day, and closed the window before I was able to say anything about the fact I had more on my mobile order. When she came back and I told her about the missing order, she grabbed it and handed it to me and almost closed her own arm on the window because she wanted nothing to do with me. Poor service.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hash Browns, Wake-Up Wrap - Bacon Egg and Cheese, Everything Stuffed Bagel Minis, Sweet Black Pepper Breakfast Sandwich, Hazelnut Iced Coffee, Assorted Half Dozen or Dozen Donuts, Munchkins Donut Hole Treats
Clean, fairly efficient, friendly, good service. The issue, as with many places, is I ordered coffee with alternate milk option and now I’m falling asleep 2 hours later with a partial migraine and dizziness. Some people CANNOT have cow milk. I understand mistakes are made, but if it’s laziness, or an oversight, certain things have implications. I’m just glad I don’t have to drive the 4.5 hours back to PA today. Overall, thank you to the employee that corrected my order with no extra charge (I added an extra fried egg at the kiosk, but the ticket printed with +bacon on it).Dietary restrictions: Please check the milk on the order as described above. I had regular coffee and ordered alternate milk option, but I now am dizzy and tired, getting a migraine.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Bagels
Felt rushed through with our order at the drive through. When we pulled up there were no cars behind us and by the time we finished our order only 1 car was behind us. We asked to have the order read back to us to make sure everything was accounted for but instead they only read back to process total and asked us to pull up to the next window. When our "entire" order was given to us, we were missing hash browns, and creamer and sugar for the coffees (which we did mention to put on the side). When one of us got out if the car near the front of the store to let someone know of our missing order, they were shouted at thay they needed to stay in the car. We were in a completely safe spot to exit the vehicle. The bacon egg and cheese on a croissant ans mt coffee was delicious though.
Atmosphere: 2
Food: 4
Service: 2
Slow service. Ordered an everything bagel. Got a plain bagel.
Atmosphere: 3
Food: 4
Service: 2
This location used to be very timely and efficient. Lately it takes forever to even order...you ate on hold to place the order. THEN after you are are on hold again WAITING for them to bring it out the order is burned.Too bad...they used to be very organized.Avoid the Carrier Circle Dunkin.
Restaurantji Recommends
Arrived at 6:30, store hours posted on the door say until 7pm. Store was locked and shelves had been clear. Employee inside ignored us.
Got a plain bagel egg and cheese sandwich, took a bite and the egg tasted rotten. I opened up the sandwich and parts of the egg were green and slimy. Not only that but with little hairs included too. Never eating here again!
Staff is amazing and friendly! The gentleman who works the drive through window always has a smile and courteous of others. Manager and staff went out of their way to fulfill my order as i am a little picky . THANKS GUYS ?
Only got coffees. Their prices continue to go up with selection(s) (flavoring/syrup choices) going down. Rarely go anymore and choose to give my money to smaller, local coffee companies. News article tells that DD will also be discontinuing all frozen drinks in a few months. Can't help but think Starbucks sales will skyrocket.
Food: 2
Service: 3
Never had a bad experience at this location! Everyone is so friendly and always get the orders right.