Tonite my mom and I had the pleasure of dining at Eleven Waters restaurant to take advvantage of their dining week. 3 course meal for 40 dollars and its ladies nite so we enjoyed a bottle of wine half off. First let's talk about the wine. We chose the Layer cake red wine and it was delicious and paired well with our meal. Our first course was the cranberry and whipped feta dip which was absolutely amazing. The flavors and texture was perfect. It is served with baguette but we also asked for some extra soft toasted rolls as my mom dont have teeth so she could enjoy better. Second was the braised ribs served with mashed potatoes and veggies which was carrots, broccolini, and asparagus. Vegetables were perfectly cooked crisp. Mashed potatoes were definitely fresh made. The braised ribs were very tender and so full of flavor. Now let's talk about our desert which was chocolate mousse. Can never go wrong with chocolate mousse. Had couple blueberries, a raspberry, and crispy lil chocolate pieces as a garnish and it was so light and airy. Flavor was to die for. Definitely the highlight of the meal. Again paired wonderfully with our wine. Our server was sherry and she was awesome. She made the whole nite perfect. She was fun and dedicated to each table. She adapted to each table effortlessly and her attitude was so infectious. Also a shotout to manager Jordan who was a delight as well. Even if you dont get their for dining week, they are continuing their dining week menu for 2 weeks. So get out there and enjoy a wonderful meal, great atmosphere and a great server. It also helps to have reservations and they have complimentary valet park service.
Atmosphere: 5
Food: 5
Service: 5
MollyRose Burgess
We stayed at the Marriot for a last minute getaway. We were pleasantly surprised to find out Eleven Waters was attached. We had the breakfast buffet and it was the freshest and most bountiful assortment of any hotel adjacent restaurant we've ever experienced. Our waitress hustled about and was so friendly. We will be returning!
Atmosphere: 5
Food: 5
Service: 5
Travis Decker
Great dinner spot for a night downtown. Free valet parking if you eat at the restaurant! Would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Leticia
We visited this restaurant for a morning brunch before our journey back to Canada, and our server, Rob, made our visit that much more special. He was a very attentive, fun and talkative server, who recommended we try the bourbon French toast and it did not disappoint! Classic, comfort food with a vanilla bourbon twist! If you are staying at the Syracuse Marriott, you can’t miss visiting this restaurant. And you’d be extremely lucky to catch having Rob as your server. Cheers!
Atmosphere: 4
Food: 5
Service: 5
Aleyda
Poca variedad comparado al precio. Nos sentaron casado en la puerta y el local estaba vacío.
Melinda Capparelli
Everything about this place is worth visiting. The food, service and atmosphere are exceptional. I look forward to our next date night at Eleven Waters! Thank you all for servicing us on Thanksgiving! Such a sacrifice and we are thankful for it.
Atmosphere: 5
Food: 5
Service: 5
margaret
We had a lovely brunch experience before going to the Syracuse Symphony We did not do the buffet we ate off the menu. The items were absolutely delicious and service was impeccable. The facility was very clean and nicely decorated for the season.
Evan
We reserved a table for a special night out, only to find that there were two holiday parties simultaneously going on in the dining room and it was extremely loud. Someone should've told us in advance and given a choice of canceling or rescheduling or going elsewhere. Their alcohol inventory was significantly short and someone obviously is not keeping up with it because the first three options we chose for adult beverages before dinner they did not have in stock even though it was on their menu. They took care of it by copying us for what we did end up ordering, but very disappointing to not be able to order the things that they list on their menu as available. Food was mediocre. Tenderloin tip appetizer was not cooked well, and very small pieces of tenderloin. The onion soup was the only positive, along with a salad that was not really quite dinner size as advertised. The romantic meal was basically bust. I don't recommend this restaurant unless they seriously get their act together. Even the manager was fairly unresponsive, although DID compass the alcohol on our tab to make up for it. But really didn't apologize or even give us a moment of time to address the fact that they literally didn't have some basic alcohol items in their bar and they were out. Super disappointing, especially since I'm a Marriot silver elite member and frequent Marriotts a lot, and this four star Marriott was a two star at best experience in the restaurant.
Bella G
Really bad service. Highly recommend spending your money elsewhere. Extremely unprofessional environment. We were there for hours and left hungry on Thanksgiving. Received wrong food dishes and wrong drinks. 30 min wait for drinks. 1 hour for apps and 30 min after that the server asked if we ever got the apps…Dinner came out 2 hours after that.. and was inedible. Apps (soup and salad) were edible but the soup was cold. The turkey was a mess. Mushy chewy skin and little bit of turkey meat with brownish color mashed potatoes that were clearly sitting under a lamp for a long time. This was a $200 prepaid Thanksgiving dinner. Maybe brunch is more their thing. Manager was flustered, overwhelmed, and unprofessional. Worst dining experience I’ve ever had lol you’ve been warned
Atmosphere: 2
Food: 1
Service: 1
Isabella
Really bad service. Took over 2 hours to get our food. Tables who sat after us were leaving before we got entrees. We ordered our first round of drinks at the same time and one drink came out alone 10 minutes later, the second persons drink 10 minutes after that, and the third didn't come for 30 minutes so we asked a different server if she could check on it. Our server brings it over to us and laughs saying she forgot it at the bar. The second drink he ordered was sent out completely different than the first one and we had a really hard time grabbing someone to swap it out. The server said she had to go behind the bar and make the drink herself because the bartender always makes them wrong. They did seat us early which was nice but it wasn't a busy night given it was Thanksgiving so I'm not sure how that affected service. Entrees finally come out over two hours later and they give us the wrong food. Swap it out and bring over the turkey we ordered and it was slop. The turkey was a pile of mushy skin. Wasn't worth asking for new food at this point so we got dessert to go and asked for the check and the manager. The Manager came out and was extremely unprofessional pointing at us and talking over us as we tried to explain how horrible our experience was. We couldn't even tell her everything that happened because she wouldn't let us talk. She did not approach us calmly or professionally from the second she came over. She did not apologize or offer to do anything to resolve the issue she just repeatedly blamed it on other staff. (Expo/kitchen staff) She did agree to comp our drinks after we blatantly asked her to because we prepaid $200 for this Thanksgiving dinner and are leaving hungry after being there for hours and receiving horrible service and food. I don't usually write reviews but i feel obligated to let people know do not waste your money at this restaurant. Amateur hour. There are plenty of other delicious restaurants in the area. Go to pastabilities
Delicious breakfast buffet in a bright and beautiful room with fantastic staff. Shout out to our server Rob who was so friendly. The omelet and French toast sticks were fantastic
Atmosphere: 5
Food: 5
Service: 5
Christine
Delicious options for any palate. I prefer surf, my husband prefers turf, and there were excellent selections for each. Service was very accommodating and professional. The breakfast buffet was delicious, as well. I would highly recommend and would visit again.
Brooke Fleming
Wonderful and cozy place! Thank you for the delicious and varied cuisine!
Atmosphere: 5
Food: 5
Service: 5
Genevieve Catherine
The first to try that brand new brunch menu that launched today September 20th. We had the crab cake Benedict and chicken sandwich with avocado. Both were absolutely wonderful, full of flavour, good portion size and presented well. 10/10 on the brand new brunch menu!
Atmosphere: 5
Food: 5
Service: 5
Travis
Food wasn't hot, steak was very over salted. Couldn't even finish the meal, our server didn't even come back to the table to check on us at all. We paid almost $150 for awful food
Tonite my mom and I had the pleasure of dining at Eleven Waters restaurant to take advvantage of their dining week. 3 course meal for 40 dollars and its ladies nite so we enjoyed a bottle of wine half off. First let's talk about the wine. We chose the Layer cake red wine and it was delicious and paired well with our meal.
Our first course was the cranberry and whipped feta dip which was absolutely amazing. The flavors and texture was perfect. It is served with baguette but we also asked for some extra soft toasted rolls as my mom dont have teeth so she could enjoy better.
Second was the braised ribs served with mashed potatoes and veggies which was carrots, broccolini, and asparagus. Vegetables were perfectly cooked crisp. Mashed potatoes were definitely fresh made. The braised ribs were very tender and so full of flavor.
Now let's talk about our desert which was chocolate mousse. Can never go wrong with chocolate mousse. Had couple blueberries, a raspberry, and crispy lil chocolate pieces as a garnish and it was so light and airy. Flavor was to die for. Definitely the highlight of the meal. Again paired wonderfully with our wine.
Our server was sherry and she was awesome. She made the whole nite perfect. She was fun and dedicated to each table. She adapted to each table effortlessly and her attitude was so infectious. Also a shotout to manager Jordan who was a delight as well. Even if you dont get their for dining week, they are continuing their dining week menu for 2 weeks. So get out there and enjoy a wonderful meal, great atmosphere and a great server. It also helps to have reservations and they have complimentary valet park service.
Atmosphere: 5
Food: 5
Service: 5
We stayed at the Marriot for a last minute getaway. We were pleasantly surprised to find out Eleven Waters was attached. We had the breakfast buffet and it was the freshest and most bountiful assortment of any hotel adjacent restaurant we've ever experienced. Our waitress hustled about and was so friendly. We will be returning!
Atmosphere: 5
Food: 5
Service: 5
Great dinner spot for a night downtown. Free valet parking if you eat at the restaurant! Would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
We visited this restaurant for a morning brunch before our journey back to Canada, and our server, Rob, made our visit that much more special. He was a very attentive, fun and talkative server, who recommended we try the bourbon French toast and it did not disappoint! Classic, comfort food with a vanilla bourbon twist! If you are staying at the Syracuse Marriott, you can’t miss visiting this restaurant. And you’d be extremely lucky to catch having Rob as your server. Cheers!
Atmosphere: 4
Food: 5
Service: 5
Poca variedad comparado al precio. Nos sentaron casado en la puerta y el local estaba vacío.
Everything about this place is worth visiting. The food, service and atmosphere are exceptional. I look forward to our next date night at Eleven Waters! Thank you all for servicing us on Thanksgiving! Such a sacrifice and we are thankful for it.
Atmosphere: 5
Food: 5
Service: 5
We had a lovely brunch experience before going to the Syracuse Symphony We did not do the buffet we ate off the menu. The items were absolutely delicious and service was impeccable. The facility was very clean and nicely decorated for the season.
We reserved a table for a special night out, only to find that there were two holiday parties simultaneously going on in the dining room and it was extremely loud. Someone should've told us in advance and given a choice of canceling or rescheduling or going elsewhere. Their alcohol inventory was significantly short and someone obviously is not keeping up with it because the first three options we chose for adult beverages before dinner they did not have in stock even though it was on their menu. They took care of it by copying us for what we did end up ordering, but very disappointing to not be able to order the things that they list on their menu as available. Food was mediocre. Tenderloin tip appetizer was not cooked well, and very small pieces of tenderloin. The onion soup was the only positive, along with a salad that was not really quite dinner size as advertised. The romantic meal was basically bust. I don't recommend this restaurant unless they seriously get their act together. Even the manager was fairly unresponsive, although DID compass the alcohol on our tab to make up for it. But really didn't apologize or even give us a moment of time to address the fact that they literally didn't have some basic alcohol items in their bar and they were out. Super disappointing, especially since I'm a Marriot silver elite member and frequent Marriotts a lot, and this four star Marriott was a two star at best experience in the restaurant.
Really bad service. Highly recommend spending your money elsewhere. Extremely unprofessional environment. We were there for hours and left hungry on Thanksgiving. Received wrong food dishes and wrong drinks. 30 min wait for drinks. 1 hour for apps and 30 min after that the server asked if we ever got the apps…Dinner came out 2 hours after that.. and was inedible. Apps (soup and salad) were edible but the soup was cold. The turkey was a mess. Mushy chewy skin and little bit of turkey meat with brownish color mashed potatoes that were clearly sitting under a lamp for a long time. This was a $200 prepaid Thanksgiving dinner. Maybe brunch is more their thing. Manager was flustered, overwhelmed, and unprofessional. Worst dining experience I’ve ever had lol you’ve been warned
Atmosphere: 2
Food: 1
Service: 1
Really bad service. Took over 2 hours to get our food. Tables who sat after us were leaving before we got entrees. We ordered our first round of drinks at the same time and one drink came out alone 10 minutes later, the second persons drink 10 minutes after that, and the third didn't come for 30 minutes so we asked a different server if she could check on it. Our server brings it over to us and laughs saying she forgot it at the bar. The second drink he ordered was sent out completely different than the first one and we had a really hard time grabbing someone to swap it out. The server said she had to go behind the bar and make the drink herself because the bartender always makes them wrong. They did seat us early which was nice but it wasn't a busy night given it was Thanksgiving so I'm not sure how that affected service. Entrees finally come out over two hours later and they give us the wrong food. Swap it out and bring over the turkey we ordered and it was slop. The turkey was a pile of mushy skin. Wasn't worth asking for new food at this point so we got dessert to go and asked for the check and the manager. The Manager came out and was extremely unprofessional pointing at us and talking over us as we tried to explain how horrible our experience was. We couldn't even tell her everything that happened because she wouldn't let us talk. She did not approach us calmly or professionally from the second she came over. She did not apologize or offer to do anything to resolve the issue she just repeatedly blamed it on other staff. (Expo/kitchen staff) She did agree to comp our drinks after we blatantly asked her to because we prepaid $200 for this Thanksgiving dinner and are leaving hungry after being there for hours and receiving horrible service and food. I don't usually write reviews but i feel obligated to let people know do not waste your money at this restaurant. Amateur hour. There are plenty of other delicious restaurants in the area. Go to pastabilities
Restaurantji Recommends
Delicious breakfast buffet in a bright and beautiful room with fantastic staff. Shout out to our server Rob who was so friendly. The omelet and French toast sticks were fantastic
Atmosphere: 5
Food: 5
Service: 5
Delicious options for any palate. I prefer surf, my husband prefers turf, and there were excellent selections for each. Service was very accommodating and professional. The breakfast buffet was delicious, as well. I would highly recommend and would visit again.
Wonderful and cozy place! Thank you for the delicious and varied cuisine!
Atmosphere: 5
Food: 5
Service: 5
The first to try that brand new brunch menu that launched today September 20th. We had the crab cake Benedict and chicken sandwich with avocado. Both were absolutely wonderful, full of flavour, good portion size and presented well. 10/10 on the brand new brunch menu!
Atmosphere: 5
Food: 5
Service: 5
Food wasn't hot, steak was very over salted. Couldn't even finish the meal, our server didn't even come back to the table to check on us at all. We paid almost $150 for awful food
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