Fifi's Ice Cream & Sweets

3021 James St, Syracuse
(315) 913-3354

Recent Reviews

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Carol

Best ice cream ever!!! Could do without the whole line staring at me as I walk past when it's busy though

Robbie Dischiave

Expensive but good

Miguel Ruiz

Just what I needed after a long hot day!

Sue M

Great selection of flavors. Great service

Mily Santana

Disappointed and Not Worth the Price

We recently visited this ice cream shop with a group of 7 people and ended up spending $40 — and that was just for small-sized cones! We were expecting a fun treat, but unfortunately, the experience was a letdown from start to finish.
The soft-serve ice cream had a strange, icy texture — more like a popsicle than actual soft serve. There was absolutely no creaminess or flavor to it. It honestly felt like we were eating frozen air. Their excuse was it’s probably the air in the machine 🫤
Sizes have been going down and prices up.
For the price, we expected better quality and flavor. Sadly, it didn’t even come close. Definitely not a place we’ll be returning to or recommending to others. There are plenty of other spots that actually serve real, flavorful ice cream — this just isn’t one of them.

Demond Perry

High quality products, fresh and delicious. Customer service was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hard Ice Cream, Chocolate Ice Cream Cone

Adriana Tucker

My local grocery store that I like and where most of the shopping's I leave happy.

Linda Mills-Fontana

very professional and makes amazing Ice cream cakes

Ric Lamb

Amazing ice cream and cookies. And the nicest youg people you would ever want to meet.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge Sundae, Banana Split in a Cup, Hard Ice Cream, Fudge

jewels029

Yummy ice cream!!! So MANY FLAVORS...Smiling servers.. comfy seating.

Parking: Tons of parking in the lot off midler.... Opening to the lot is appreciate from papajohns/ dunkins

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Zhana Krot

Came here at 6:40 pm on a Sunday and they were closed. Please update your hours.

Ashley V

Online menu outdated. All 3 things i asked for they “dont make anymore” or “dont have” ..ended up not ordering anything and left

Kevin P

Brought our grandsons here for a birthday treat. Tons of exciting flavors to choose from. Customer service was excellent. Nice little sitting area. We will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

Lindsey Darvin

They charge $8 for this “flurry” - this place has gone downhill lately. Don’t recommend.

Food: 1

Service: 1

Theresa Sheldon

We love FiFi’s! The little Debbie flurries are AMAZING! You can pick from a zillion different ice creams. We grub hub it and it’s packed well and arrives perfect.

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