Five Guys

3439 W Genesee St, Syracuse
(315) 299-7027

Recent Reviews

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Keisha Washington

It's alright nothing special. Decent basic burger. Crazy high prices and wait time.

Atmosphere: 2

Food: 3

Service: 2

thomas jefferson

Love the food and the free 🥜

Atmosphere: 5

Food: 5

Service: 5

Nicole Knapp

Great burgers and service!! Very clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Their Cheeseburger

Jason Coffin

Good times at the new york state fair this year 2025

Atmosphere: 5

Food: 5

Service: 5

Ryan O'Donaghy

Food was delicious, banana milkshake was not available. How do you run out of bananas with a Wegmans within walking distance? Otherwise, as stated, food was delicious, just unfortunate about the lack of bananas in my particular day of visit. Based upon the knowledge that Five Guys is one of the only places that even offers a banana milkshake, it was a shame that it was unavailable.

Atmosphere: 5

Food: 4

Service: 5

Jdot

This Store And Its Staff Is Soo Disrespectful Unorganized And Is Very Bad With Communication Watch Managers Yell And Argue with staff I watch Manager blatantly Talk about Customer and How Slow they are with ordering and pick up they will have customers sit for 25-35 mins for pickup staff and managers dont obey by policy i watched several cross contamination and nothing was changed cleaned or sanitized some staff dont change gloves constantly i watched people serve half cooked patties to customers that can lead to food poisoning and possibly other Sick Illnesses i watched staff smoke vapes in the bathrooms Walk-in Coolers blind spots of the store

Atmosphere: 1

Service: 1

Donald Miller

The staff at this location is wonderful, Always so cheerful and acknowledge each customer asap. My burger always comes out awesome. The milkshake is to die for!

Atmosphere: 5

Food: 5

Service: 5

Gage Carlucci

started dancing to the music and the nice lady behind the counter said “i see you :)” great atmosphere love it!!!!

Natalia A

Call about a job and the lady that answered the phone was very rude and say go fill it out on a website but that wasn’t the problem the problem was how she came at me and say u shouldn’t call I was going to ask what the age requirement was because am a minor and she hang up and was so rude to a point if a teenager says they were rude then that show something so whoever take my call thanks because you are so disrespectful

Service: 1

Timothy Shafer

Love this place but always super busy. Sometimes you don’t get the service or attention you should. Food and quality is always great. I’ve never had a single issue at any five guys ever.

Atmosphere: 4

Food: 5

Service: 3

XxVortexYTxX

Expensive but could be worth the price the burgers melt in your mouth, the fries to me taste meh but others say they are amazing

Atmosphere: 4

Food: 5

Service: 4

Jurian Nolt

Burger 🍔 was absolutely delicious and the fries were fresh and had plenty of salt on them!!! And peanut butter milk shake was delicious!!!

Food: 5

Willis Amica

To expensive

Atmosphere: 2

Food: 2

Service: 2

Chad Cash

Closed at 2pm on a sunday

Update: first five guys I've had in NY, sucked.

Atmosphere: 5

Food: 1

Service: 5

Betsy

Food is always good

Atmosphere: 4

Food: 5

Service: 4

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