Insomnia Cookies
137 Marshall St, Syracuse
(315) 873-2053
Recent Reviews
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Good cookies but weren't they supposed to be warm? I ONLY took my daughter late last night because my bestie said they are worth it and are so warm they melt in your mouth. $30 and they were ok. I think I'll try 1 more time and see if I think differently.
The oatmeal raisin cookie was good but not worth $3.00
Received someone's delivery and the local store had no intensions of having them redelivered to the right address . I feel guilty to eat them lmao
So apparently when you put an order in, and they can’t find the right address, they will just deliver to whatever address they feel they want to and not offer options. I’ll never spend another penny there.
If you’re ordering for delivery, they use their own service. Great idea in theory, but unfortunately they don’t have reliable or trustworthy drivers. I watched mine pull up, after taking an additional 30 mins to make a 4 min drive, just to confirm it’s been delivered and pull off. Standing in the cold waiting to be blown off is an awesome way to lose respect for a business. Try calling as you watch them drive away and the phone is off.
Doordash sassy it’s not their problem but lucky I’ve put in some experience with them so they can issue me refund.
Absolutely the most delicious goodies
Cheated, care full when you buy from this shop, today I bought 3 flavors of ice cream , the associate ask me pay first, while I pay she packed all 3 flavors of ice creams in one very tiny cup that cup can fit only one scoop, she cheated me with filling all 3 flavors of ice cream ( very small scoop)
Care full from this type of cheaters
I always get my cookies from here it usually always be the same person last not it wasn’t the macadamia cookies tasted like ,much butter and the dark chocolate was ,hard you can break a window
Atmosphere: 5
Food: 2
Service: 5
They need to explain more in detail about their cookies on what packages they have to offer. They also can be more friendly.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Special Cookies, Oatmeal Raisin
Love their brownies. Theyre probably one of the best items on their menu!
Food: 5
Restaurantji Recommends
Inside was closed because register was down. I was told I could do pickup, but didn't help when some customers didn't have a phone. Employer not very apologetic.
My friend ordered one of your cookies and she went insane. She is normally a very calm person but after eating this, she was rolling on the floor and then passed out. I don’t know what the heck you put in that cookie but it was not natural and definitely not legal to sell to a minor. Please fix whatever was in that poisoned cookie!!!
Atmosphere: 1
Food: 1
Service: 1
Delicious. 'Nuff said.
Atmosphere: 5
Food: 5
Service: 5
I stopped in with my partner as we were on a road trip. We actually stopped for Chipotle just a couple buildings down, but we love insomnia Cookies. Since we moved, we don't have one nearby anymore and were really excited to see one.
We're never sure if we can get a few cookies for her as she can't eat Gluten. We were in luck though as they had a fresh batch come out of the oven just minutes earlier. We got a 6 pack, 3 for her and 3 for me. We of course had to have one right away while they were still warm.
They were delicious then and delicious 5 hours later when we finally got to our destination. The lady behind the counter was also very friendly and seemed to enjoy being there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All the Cookies
This place used to be great for late night cookies. Idk what happened but they're terrible now you're lucky to get your cookies hours after you order if at all
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