I get take outs often from here. I work in the mall so I would order a takeout and eat it on the island. Would only take 5-10 minutes at most to eat my food clean up and leave. As I was sitting down the guy at the island told me I couldn’t sit and eat my takeout there because and I quote “ this is how I make my money” and there was a line full of people. It was about 5 people in the line when I checked and still a whole bunch of tables in the restaurant that weren’t occupied. I was very offended because he could’ve been polite about the situation and chose not too. I would never go back here again horrible customer service and my takeout was not fresh food was extremely cold and tasted like it been sitting out
Atmosphere: 1
Food: 1
Service: 1
Alyssa Marigold
We loved our server truly sweet and kind thanks again Philly for everything
Atmosphere: 5
Food: 5
Service: 5
Angela Wright
This was a great atmosphere the holiday spirit was definitely welcoming from the decorations to our wonderful server and her holiday ketchup art Santa Rudolph his elf and a snowman to her face makeup we thought were stickers they were so great !!!! it was wonderful keep up the great work it’s not often you see someone who truly loves her job Philly you were amazing with my children I can’t thank you enough for helping bring the spirit of Christmas with a big smile on your face you were amazing we will be seeing you again real soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Art, Fries, Hamburger
Lindsey Becket
From beginning to end it was a wonderful experience our server Philly was so sweet and full of holiday spirit had ornaments in her hair a Rudolph and candy cane painted on her face smiling and so cheerful food was great everyone was very friendly it’s always good when you leave smiling more then when you came kuddos on the ketchup art will definitely be coming here again soon !!!!!
Atmosphere: 5
Food: 5
Service: 5
Rachelle Kay
My server was Philly she was really good with everything and the art was amazing kid loved it!! I would definitely recommend it it's very clean and nice in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Drawing, Ketchup Art, Bacon Cheddar Burger and Onion Rings, French Fries
mckenzie c
Phyllisa is a really good server and she’s very kind and patient and really good at ketchup art 10/10 definitely would recommend!!!!😇she’s a angel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Art, Bacon Cheddar Burger and Onion Rings
mike shipp
Philly is the best
Atmosphere: 5
Food: 5
Service: 5
Shania Lovell
I went to go eat and had the best waitress Phyllisa and she was so kind and fast and efficient! Loved the service !!!!. Excellent food ! Everything was amazing thank you phyllisa I will be coming again because of you 🙏🏼👍🏼
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
gary jones
Came for my grandsons birthday and Phylissa was our server she made the meal extra special singing him happy birthday n his free milkshake
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smoke House Single Burger with Fries, Kids Mini Burgers, Ketchup Drawing, Fries
Juleigha Jones
Stopped for a quick bite , food was good for a basic burger joint. The milkshakes were delicious as always. Our server Phyllisa was on top of her game! She saw I had my hands full with a cranky 2 year old and new baby. She made my son the coolest ketchup art then proceeded to color with him and make him laugh well I tended to my baby , even offered to hold her well I took my son to the rest room. She made my dining experience 10/10
waited so long i found faith in jesus as an atheist
Atmosphere: 5
Food: 5
Service: 2
Randy Price
Great waitress Philly loved her ketchup art
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
shannen fitzgerald
Have to give a shout out to Philly weekday a great time great worth my kids and her ketchup art was on point
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ketchup Art
Joe
Johnny Rockets still has a Milkshake that is hard to beat!
During a recent trip to Syracuse we stopped in to Johnny Rockets for lunch while walking around the mall. During our visit the establishment was not busy.
Johnny Rockets is an old school style diner that serves up mid-tier food, in the sense that it is of somewhat better quality than most fast food but really falls short compared to local business Pub & Grills. These types of restaurants are a hard sell nowadays with the rising costs of food putting them in an awkward spot between those other two options, typically making the alternatives look like the better choice. I'll admit that our visit to Johnny Rockets on this trip was certainly made more on nostalgia sake.
That's not to say the food at Johnny Rockets isn't good, it is perfectly adequate. We ordered a couple burgers and an order of fries on our visit and we were happy with what we got. I ordered a milkshake as well, and to this day I believe Johnny Rockets has one of the better milkshakes out there.
Overall I'm sure we will end up at Johnny Rockets again at some point. Perfectly adequate has it's place, it's just not somewhere we would frequent over other options.
Atmosphere: 3
Food: 3
Service: 5
Aaliyah Piquet
Dana was awwwwwsome. Food was hot !! Prices are fair
I get take outs often from here. I work in the mall so I would order a takeout and eat it on the island. Would only take 5-10 minutes at most to eat my food clean up and leave. As I was sitting down the guy at the island told me I couldn’t sit and eat my takeout there because and I quote “ this is how I make my money” and there was a line full of people. It was about 5 people in the line when I checked and still a whole bunch of tables in the restaurant that weren’t occupied. I was very offended because he could’ve been polite about the situation and chose not too. I would never go back here again horrible customer service and my takeout was not fresh food was extremely cold and tasted like it been sitting out
Atmosphere: 1
Food: 1
Service: 1
We loved our server truly sweet and kind thanks again Philly for everything
Atmosphere: 5
Food: 5
Service: 5
This was a great atmosphere the holiday spirit was definitely welcoming from the decorations to our wonderful server and her holiday ketchup art Santa Rudolph his elf and a snowman to her face makeup we thought were stickers they were so great !!!! it was wonderful keep up the great work it’s not often you see someone who truly loves her job Philly you were amazing with my children I can’t thank you enough for helping bring the spirit of Christmas with a big smile on your face you were amazing we will be seeing you again real soon
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Art, Fries, Hamburger
From beginning to end it was a wonderful experience our server Philly was so sweet and full of holiday spirit had ornaments in her hair a Rudolph and candy cane painted on her face smiling and so cheerful food was great everyone was very friendly it’s always good when you leave smiling more then when you came kuddos on the ketchup art will definitely be coming here again soon !!!!!
Atmosphere: 5
Food: 5
Service: 5
My server was Philly she was really good with everything and the art was amazing kid loved it!! I would definitely recommend it it's very clean and nice in there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Drawing, Ketchup Art, Bacon Cheddar Burger and Onion Rings, French Fries
Phyllisa is a really good server and she’s very kind and patient and really good at ketchup art 10/10 definitely would recommend!!!!😇she’s a angel
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ketchup Art, Bacon Cheddar Burger and Onion Rings
Philly is the best
Atmosphere: 5
Food: 5
Service: 5
I went to go eat and had the best waitress Phyllisa and she was so kind and fast and efficient! Loved the service !!!!. Excellent food ! Everything was amazing thank you phyllisa I will be coming again because of you 🙏🏼👍🏼
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Came for my grandsons birthday and Phylissa was our server she made the meal extra special singing him happy birthday n his free milkshake
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smoke House Single Burger with Fries, Kids Mini Burgers, Ketchup Drawing, Fries
Stopped for a quick bite , food was good for a basic burger joint. The milkshakes were delicious as always. Our server Phyllisa was on top of her game! She saw I had my hands full with a cranky 2 year old and new baby. She made my son the coolest ketchup art then proceeded to color with him and make him laugh well I tended to my baby , even offered to hold her well I took my son to the rest room. She made my dining experience 10/10
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Ketchup Art
Restaurantji Recommends
waited so long i found faith in jesus as an atheist
Atmosphere: 5
Food: 5
Service: 2
Great waitress Philly loved her ketchup art
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries
Have to give a shout out to Philly weekday a great time great worth my kids and her ketchup art was on point
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Ketchup Art
Johnny Rockets still has a Milkshake that is hard to beat!
During a recent trip to Syracuse we stopped in to Johnny Rockets for lunch while walking around the mall. During our visit the establishment was not busy.
Johnny Rockets is an old school style diner that serves up mid-tier food, in the sense that it is of somewhat better quality than most fast food but really falls short compared to local business Pub & Grills. These types of restaurants are a hard sell nowadays with the rising costs of food putting them in an awkward spot between those other two options, typically making the alternatives look like the better choice. I'll admit that our visit to Johnny Rockets on this trip was certainly made more on nostalgia sake.
That's not to say the food at Johnny Rockets isn't good, it is perfectly adequate. We ordered a couple burgers and an order of fries on our visit and we were happy with what we got. I ordered a milkshake as well, and to this day I believe Johnny Rockets has one of the better milkshakes out there.
Overall I'm sure we will end up at Johnny Rockets again at some point. Perfectly adequate has it's place, it's just not somewhere we would frequent over other options.
Atmosphere: 3
Food: 3
Service: 5
Dana was awwwwwsome. Food was hot !! Prices are fair
Atmosphere: 5
Food: 5
Service: 5
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