Johnny Rockets
1 Destiny USA Dr, Syracuse
(315) 877-6324
Recent Reviews
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We recently started going back to eat at Johnny Rockets and the service was top notch. We always ask for Shauna as she is very attentive and pleasant to our whole family . Service is always important to me when dining out with Shauna we don’t have to ask for a refill they are brought to the table that’s what I call top notch service. Shauna’s service and the great food keep us coming back every weekend!
Atmosphere: 5
Food: 5
Service: 5
Food was good as always. Service was a bit slow and forgot some items, happens.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Smoke House Single Burger with Fries
Waitress was unbelievably kind, warm, and did all she could. The food though? Meh. We had to wait forever for it, cheese sauce was sparce and half of it was shredded (I wanted the gooey pile I had seen another patron get). Burger was subpar, with everything being overcooked (from patty to onion rings) with some items missing.
The waitresses had to keep going back to cook the food. Not sure what they have going on here, but I know it can be quality (it used to be at least), but as of Friday (January 2026), it wasn't worth it.
Atmosphere: 3
Food: 2
Service: 3
I love the Happy Days like Dinner Styling. I Would like to see them again in the hood.
Atmosphere: 4
Food: 4
Service: 5
Shauna was amazing and helped us with everything great waitress
Atmosphere: 5
Food: 5
Service: 5
Love this place !
Atmosphere: 5
Food: 5
Service: 5
You should try this place it really good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Our waitress Savannah was great.
Atmosphere: 4
Food: 4
Service: 5
Not sure if the management is the same, but a year ago it was absolutely horrible. I don’t like giving this one deserves it.
Atmosphere: 1
Service: 1
Simply outstanding people working here. Edgar (The GM), and our servers Rosa and Shaianne took meticulous care of our daughter and her allergies. Much appreciated. The food is fantastic as well - Excellent ground burgers with real meat no fillers, great quality! Will return when back to Destiny and Syracuse area. Thanks again JE team and Obrigado Rosa! 🙏🏻
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped by Johnny Rockets and had a great experience! We ordered cheeseburgers, chili cheese fries, and milkshakes — everything was delicious and hit the spot. The burgers were juicy and flavorful, the fries were perfectly crisp with just the right amount of chili and cheese.
What really made the visit stand out was the service. Our waitress Shauna was friendly, attentive, and just an all-around great person — she made the meal even more enjoyable.
Definitely worth a visit if you're craving classic American burger!
#ChocolateWasted
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience at Johnny Rockets, thanks to our server, Shyanna. From the moment we sat down, she was welcoming, attentive, and genuinely kind. She made sure our order was perfect, checked in at just the right times, and always had a great attitude and a smile on her face. You could tell she takes pride in her work and really cares about her customers. Shyanna made our visit feel personal and enjoyable—she’s a true asset to the team. I’ll definitely be coming back, and I’ll be asking for her again!
Atmosphere: 5
Food: 5
Service: 5
Shyanna was literally the best server I have had in very long time. She was super friendly, polite and attentive.
I will definitely be back and hopefully she will be working.
Service: 5
The service was the best I have ever had, the food was great, and everything was super nice! Highly recommend!!!!!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Kids Mini Burgers
provolone was excellent
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Kids Mini Burgers, Tater Tots
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