Luna Cat Cafe
1001 E Fayette St, Syracuse
(315) 962-9298
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this place is THE BEST. first off, we got 30 minutes in the kitty room, so we ordered food went to the room and our food was hot and ready for us once our time was done. very convenient and easy set up. THE CAT ROOM: these furr babies are awesome! you can tell they are cared for (and yes they are all up for adoption) and we absolutely loved spending time with them! THE FOOD: hands down THE BEST Korean food I have everrrr had... I was soooo surprised at the taste and quality of the food. and the portion sizes are just right. highly highly recommend this place! five 5 stars ⭐⭐⭐⭐⭐
My favorite things about Luna are the adoptable kittens from CNY Cat Coalition and that they serve Recess Coffee. 😍 There is no better way to spend your time than to spend it with cats.
I come here a little too often and it's always an amazing time. Food is great, I like all the drink options, the cats are always fun, and the staff is always very friendly! Can't thank them enough for the amazing times.
Atmosphere: 5
Food: 5
Service: 5
My family and I have gone at least 15 times to the Luna Cat Cafe over the past year. The Ramen is excellent, and you can go watch the cats while you wait for your food (for a small extra fee). The new arcade is fun, too!
Atmosphere: 5
Food: 5
Service: 5
Came for the cats, left having new friends
Atmosphere: 4
Food: 3
Service: 4
I have no complaints with the food. But I feel sad for the cats. At least for the day I went. There was only one staff and she was so busy to take orders and served people and have no time to take care of cats. The cat room was messy and smelly, each cage has poop and food spread out. One cat had to be locked (for medical reason) in a tiny cage and had no place to lay down or stand properly because there’s poop everywhere. Poor staff have no time to clean the place up. I love the idea of cat cafe, if only done humanely and properly. I hope they can have more staffs and take care of cats better.
Edit: There’s a little room in the public cat room, like a closet room, where the door was not close and I did not need to go in to see there were supplies and few cages in there. I simply saw it from outside. And I did had the old pictures in there. I only speaking from my experience and what I saw.
Atmosphere: 4
Food: 5
Service: 4
Beautiful place, fun decor and such, but maybe not the best place to bring a kid. We stopped in after Monster Jam with our 3 year old. we promised him "time to pet kitties" but we ended up leaving without visiting the $10/person for 30 min cat room. Not because of the price, but because of our experience with the server. My son saw the arcade room, and excitedly ran into there and sat at a game. we had sat down, and the server marched into the arcade room, pulled my son's hands off of an arcade game and told my mother that he, "CANT be in here" So, we brought him out. He was heartbroken, but we were able to redirect him while we ordered. I placed an order for the meatball special, planning to share with my son. The server said she had to check and see if they had meatballs left, and a few minutes later she came back and said, "okay" so I assumed it was okay to order. We all ordered, and a few more minutes went by, she came back and said, "Actually, we're all out of meatballs so I need you to order something else" I said something like okay, but I needed time to find something for my son. Said server stood over me, so I quickly chose a spicy ramen and continued to try and find something for my son. She said, "I'll take the menu back now" and I was sort of shocked and said that my son needed to eat too and I was just trying to figure out what he was having. We ended up asking for plain rice in a hurry, and they were able to accommodate, but that servers standoffish and rather rude demeanor towards a THREE year old has us never visiting again. I couldn't wait to leave. I will say that after we ordered the rude server left, and we did have a much nicer server, who was very accommodating.
Just an amazing local business, cats and food go perfectly however. Definitely want to visit, a great place to relax and pet cats.
Food was SO good! I can honestly say I don't remember the last time I've had such good Japanese food. The cats were so sweet, and the food was delicious. We're already planning another trip out to eat here again!!
And the service was so lovely, I forgot my purse and they tried to get a hold of us! They were so sweet!!!
Did not know what to expect but wanted to do something different. Had a good time. Got a latte and paid for a 1/2 hour in the cat room, which was around $9. Well worth it The cats are very fun and come right to you. Just a chill relaxing space. The hostess is very polite and a great person. Would definitely go there again!
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I've read many good things about Luna. it's the ideal place to chill; people get the opportunity to enjoy great company.
Charming and cute. The pumpkin spice bubble tea is delicious and a plus having it in the middle of summer. The beef rice bowl was especially yummy. My kid loved the strawberry sando. Can't wait to come back and try the ramen!
I tried the beef gyudon at Taste of Syracuse and it was easily the best item of all the things I ate that day! The beef was perfectly tender. Service was excellent. I’d love to visit the cat café soon!
Good food and drinks. Love the cat room and the adoption option through a second party.
What I don’t love? It needs a good deep cleaning. Chipping paint on the windowsills, cat hair on the baseboards. The restroom was filthy.
I don’t like to leave a negative review for Lunas however the cleanliness was a big issue for me. Other than that it’s a great spot for Japanese cuisine.
The gyudon is every hungover student’s dream
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