Beautiful place, fun decor and such, but maybe not the best place to bring a kid.
We stopped in after Monster Jam with our 3 year old. we promised him "time to pet kitties" but we ended up leaving without visiting the $10/person for 30 min cat room. Not because of the price, but because of our experience with the server. My son saw the arcade room, and excitedly ran into there and sat at a game. we had sat down, and the server marched into the arcade room, pulled my son's hands off of an arcade game and told my mother that he, "CANT be in here" So, we brought him out. He was heartbroken, but we were able to redirect him while we ordered. I placed an order for the meatball special, planning to share with my son. The server said she had to check and see if they had meatballs left, and a few minutes later she came back and said, "okay" so I assumed it was okay to order. We all ordered, and a few more minutes went by, she came back and said, "Actually, we're all out of meatballs so I need you to order something else" I said something like okay, but I needed time to find something for my son. Said server stood over me, so I quickly chose a spicy ramen and continued to try and find something for my son. She said, "I'll take the menu back now" and I was sort of shocked and said that my son needed to eat too and I was just trying to figure out what he was having. We ended up asking for plain rice in a hurry, and they were able to accommodate, but that servers standoffish and rather rude demeanor towards a THREE year old has us never visiting again. I couldn't wait to leave.
I will say that after we ordered the rude server left, and we did have a much nicer server, who was very accommodating.
Jenny Johnson-Chunka
Just an amazing local business, cats and food go perfectly however. Definitely want to visit, a great place to relax and pet cats.
Jasmine Gonzales
Food was SO good! I can honestly say I don't remember the last time I've had such good Japanese food. The cats were so sweet, and the food was delicious. We're already planning another trip out to eat here again!!
And the service was so lovely, I forgot my purse and they tried to get a hold of us! They were so sweet!!!
Shawn C
Did not know what to expect but wanted to do something different. Had a good time. Got a latte and paid for a 1/2 hour in the cat room, which was around $9. Well worth it The cats are very fun and come right to you. Just a chill relaxing space. The hostess is very polite and a great person. Would definitely go there again!
Christian Frederick Huddleston
I've read many good things about Luna. it's the ideal place to chill; people get the opportunity to enjoy great company.
Katie Febres
Charming and cute. The pumpkin spice bubble tea is delicious and a plus having it in the middle of summer. The beef rice bowl was especially yummy. My kid loved the strawberry sando. Can't wait to come back and try the ramen!
Ashley M. Casey
I tried the beef gyudon at Taste of Syracuse and it was easily the best item of all the things I ate that day! The beef was perfectly tender. Service was excellent. I’d love to visit the cat café soon!
Betsy Besaw
Good food and drinks. Love the cat room and the adoption option through a second party. What I don’t love? It needs a good deep cleaning. Chipping paint on the windowsills, cat hair on the baseboards. The restroom was filthy. I don’t like to leave a negative review for Lunas however the cleanliness was a big issue for me. Other than that it’s a great spot for Japanese cuisine.
Kathleen Pusch
The gyudon is every hungover student’s dream
Andrew Bales
My wife and I always visit this place when we are in Syracuse. We love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatballs, Auntie Meow's Chicken Pot
My wife and I love this place. Great food and ambiance!
Atmosphere: 5
Food: 5
Service: 5
Rena Mansino
Me and my family love coming to Luna and we adopted our sweet Charli from here too! I also really enjoyed the pumpkin spice bubble tea last time we came.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Goliath Boba, Gyudon
Liam Shay
Chill vibe. Love the cats. The staff is efficient and kind. Great food!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Bales
This place has the best boba and ramen I’ve ever had. Love this place!
Beautiful place, fun decor and such, but maybe not the best place to bring a kid. We stopped in after Monster Jam with our 3 year old. we promised him "time to pet kitties" but we ended up leaving without visiting the $10/person for 30 min cat room. Not because of the price, but because of our experience with the server. My son saw the arcade room, and excitedly ran into there and sat at a game. we had sat down, and the server marched into the arcade room, pulled my son's hands off of an arcade game and told my mother that he, "CANT be in here" So, we brought him out. He was heartbroken, but we were able to redirect him while we ordered. I placed an order for the meatball special, planning to share with my son. The server said she had to check and see if they had meatballs left, and a few minutes later she came back and said, "okay" so I assumed it was okay to order. We all ordered, and a few more minutes went by, she came back and said, "Actually, we're all out of meatballs so I need you to order something else" I said something like okay, but I needed time to find something for my son. Said server stood over me, so I quickly chose a spicy ramen and continued to try and find something for my son. She said, "I'll take the menu back now" and I was sort of shocked and said that my son needed to eat too and I was just trying to figure out what he was having. We ended up asking for plain rice in a hurry, and they were able to accommodate, but that servers standoffish and rather rude demeanor towards a THREE year old has us never visiting again. I couldn't wait to leave. I will say that after we ordered the rude server left, and we did have a much nicer server, who was very accommodating.
Just an amazing local business, cats and food go perfectly however. Definitely want to visit, a great place to relax and pet cats.
Food was SO good! I can honestly say I don't remember the last time I've had such good Japanese food. The cats were so sweet, and the food was delicious. We're already planning another trip out to eat here again!!
And the service was so lovely, I forgot my purse and they tried to get a hold of us! They were so sweet!!!
Did not know what to expect but wanted to do something different. Had a good time. Got a latte and paid for a 1/2 hour in the cat room, which was around $9. Well worth it The cats are very fun and come right to you. Just a chill relaxing space. The hostess is very polite and a great person. Would definitely go there again!
I've read many good things about Luna. it's the ideal place to chill; people get the opportunity to enjoy great company.
Charming and cute. The pumpkin spice bubble tea is delicious and a plus having it in the middle of summer. The beef rice bowl was especially yummy. My kid loved the strawberry sando. Can't wait to come back and try the ramen!
I tried the beef gyudon at Taste of Syracuse and it was easily the best item of all the things I ate that day! The beef was perfectly tender. Service was excellent. I’d love to visit the cat café soon!
Good food and drinks. Love the cat room and the adoption option through a second party.
What I don’t love? It needs a good deep cleaning. Chipping paint on the windowsills, cat hair on the baseboards. The restroom was filthy.
I don’t like to leave a negative review for Lunas however the cleanliness was a big issue for me. Other than that it’s a great spot for Japanese cuisine.
The gyudon is every hungover student’s dream
My wife and I always visit this place when we are in Syracuse. We love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatballs, Auntie Meow's Chicken Pot
Restaurantji Recommends
My wife and I love this place. Great food and ambiance!
Atmosphere: 5
Food: 5
Service: 5
Me and my family love coming to Luna and we adopted our sweet Charli from here too! I also really enjoyed the pumpkin spice bubble tea last time we came.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Goliath Boba, Gyudon
Chill vibe. Love the cats. The staff is efficient and kind. Great food!
Atmosphere: 5
Food: 5
Service: 5
This place has the best boba and ramen I’ve ever had. Love this place!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Takoyaki, Ramen, Okonomiyaki Pizza
Great service and had a great time hanging out with the cats! Love that they offer adoptions as well ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen
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