Terribly unfriendly and unwelcoming service at this location. Moes is not what it once was
Atmosphere: 1
Food: 1
Service: 1
Arabie Al
It actually wasn’t bad — good service! The place was clean, quiet, and they followed instructions. The food wasn’t bad, but it could be improved to make it better. It was nice talking to the nice young gentleman and the manager.
Atmosphere: 5
Food: 4
Service: 5
brad wallis
The shift lead ( I’m assuming ) has a severe attitude problem. Got upset I didn’t specifically say I wanted queso on my stack (it comes on the item). Just make the food bro. Their press for the stacks is gross, left gross black burnt food on my food. Won’t be coming back place sucks
Atmosphere: 1
Food: 2
Service: 1
Josh Turner
Wow shockingly bad customer service today. No wonder the place was completely empty at 12:30pm on a weekday when the rest of the businesses/restaurants in the shopping complex were quite busy.
The owner/manager of this location should have a sit-down with their crew.
The employee taking orders couldn’t be bothered to even say hello or anything before putting barely any chicken in the quesadilla. The employee doing check-out was speaking so fast you’d think they were in some kind of rush. But there were no other customers. I was made to feel like I was inconveniencing them with my presence.
When a couple other customers came in after us, I noticed the same treatment. No welcome, no level of attention - just treating everyone like they were a nuisance.
Where’s the “welcome to Moe’s” energy? Or at least SOME amount of customer service. Yikes.
Atmosphere: 1
Food: 2
Service: 1
Meredith
This restaurant is awesome and has amazing food, but the reason I put one star was because I ordered a rice bowl with white chicken in it and some salsa. It's one of my favorite meals but what I DIDN'T know was that that particular batch of chicken was not properly cooked. So when I got home, I proceeded to throw up NINE TIMES in a row due to food poisoning from the chicken. I'll try coming here again some other day. It was no doubt a mistake on the restaurant's part🙏
Atmosphere: 4
Food: 1
Service: 5
Amaiya
NEVER has tofu
Jessica King
Very disappointed in our last visit. The staff couldn’t hear us and we couldn’t hear them as some machine was making an awful noise behind the food area. Our orders got messed up but they ddi rectify the issue. Hardly any sauce on our stacks. Chips were covered in oil and our stacks were hardly wrapped when we got home. I baked the chips in the oven and grease was still present. I get you’re about to encounter some grease but this was over the top.
Atmosphere: 1
Food: 1
Service: 1
Ben Ingber
This Moe’s is ran terribly. Staff is disorganized and slow. They have no idea who is doing what. They waste time with mobile orders with a line out the door. The cashier is too busy chitchatting with customers waiting rather than moving the line along. They gave customers wrong orders and messed up almost every order out the door.
Place was dirty , smelled unclean and the food gave my son food poisoning on his school break. The guacamole was crusted over dark brown. The salsa was warm and smelled off, two bites and we packed up and left after a visit to the bathroom! We Threw the food in the trash . $33 down the drain.
Ps I didn’t ask for a refund because I have anxiety about confrontation ! And my son needed to leave quickly he was so sick . 🤢
Atmosphere: 1
Food: 1
Service: 2
Tom Selmont
Classic Moe's! Way better than chipotle and similar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Jordan Hunter
Nasty 🤮🤮🤢.... Wouldn't highlihhty recommend... Food be all dry never fresh... 0/100
Atmosphere: 1
Food: 1
Service: 1
Carol Emmons
It’s Moe’s they are all about the same.. this location seems to have more issues with the soda station than others I have been to.. the app scanning for the coupons is not the best.. I was going to use 20$ treating my husband.. and they said it wouldn’t work so we paid for them with our credit card and a few weeks later I noticed that they took the 20$ and I emailed and they said basically they wouldn’t be able to do anything for me once they are gone..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
Paula Combs
Just ordered to pick up; no salsa in the side, no sour cream on the side, no queso, that I paid 4.99 for!!! I never get fast food, and this is why
Terribly unfriendly and unwelcoming service at this location. Moes is not what it once was
Atmosphere: 1
Food: 1
Service: 1
It actually wasn’t bad — good service! The place was clean, quiet, and they followed instructions. The food wasn’t bad, but it could be improved to make it better. It was nice talking to the nice young gentleman and the manager.
Atmosphere: 5
Food: 4
Service: 5
The shift lead ( I’m assuming ) has a severe attitude problem. Got upset I didn’t specifically say I wanted queso on my stack (it comes on the item). Just make the food bro. Their press for the stacks is gross, left gross black burnt food on my food. Won’t be coming back place sucks
Atmosphere: 1
Food: 2
Service: 1
Wow shockingly bad customer service today. No wonder the place was completely empty at 12:30pm on a weekday when the rest of the businesses/restaurants in the shopping complex were quite busy.
The owner/manager of this location should have a sit-down with their crew.
The employee taking orders couldn’t be bothered to even say hello or anything before putting barely any chicken in the quesadilla. The employee doing check-out was speaking so fast you’d think they were in some kind of rush. But there were no other customers. I was made to feel like I was inconveniencing them with my presence.
When a couple other customers came in after us, I noticed the same treatment. No welcome, no level of attention - just treating everyone like they were a nuisance.
Where’s the “welcome to Moe’s” energy? Or at least SOME amount of customer service. Yikes.
Atmosphere: 1
Food: 2
Service: 1
This restaurant is awesome and has amazing food, but the reason I put one star was because I ordered a rice bowl with white chicken in it and some salsa. It's one of my favorite meals but what I DIDN'T know was that that particular batch of chicken was not properly cooked. So when I got home, I proceeded to throw up NINE TIMES in a row due to food poisoning from the chicken. I'll try coming here again some other day. It was no doubt a mistake on the restaurant's part🙏
Atmosphere: 4
Food: 1
Service: 5
NEVER has tofu
Very disappointed in our last visit. The staff couldn’t hear us and we couldn’t hear them as some machine was making an awful noise behind the food area. Our orders got messed up but they ddi rectify the issue. Hardly any sauce on our stacks. Chips were covered in oil and our stacks were hardly wrapped when we got home. I baked the chips in the oven and grease was still present. I get you’re about to encounter some grease but this was over the top.
Atmosphere: 1
Food: 1
Service: 1
This Moe’s is ran terribly. Staff is disorganized and slow. They have no idea who is doing what. They waste time with mobile orders with a line out the door. The cashier is too busy chitchatting with customers waiting rather than moving the line along. They gave customers wrong orders and messed up almost every order out the door.
Atmosphere: 2
Food: 3
Service: 1
Excellent variety and services, good attention
Kid-friendliness: Yeah
Wheelchair accessibility: Yes1
Atmosphere: 5
Food: 5
Service: 5
The food was just okay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Homewrecker
Restaurantji Recommends
Place was dirty , smelled unclean and the food gave my son food poisoning on his school break. The guacamole was crusted over dark brown. The salsa was warm and smelled off, two bites and we packed up and left after a visit to the bathroom! We Threw the food in the trash . $33 down the drain.
Ps I didn’t ask for a refund because I have anxiety about confrontation ! And my son needed to leave quickly he was so sick . 🤢
Atmosphere: 1
Food: 1
Service: 2
Classic Moe's! Way better than chipotle and similar
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl
Nasty 🤮🤮🤢.... Wouldn't highlihhty recommend... Food be all dry never fresh... 0/100
Atmosphere: 1
Food: 1
Service: 1
It’s Moe’s they are all about the same.. this location seems to have more issues with the soda station than others I have been to.. the app scanning for the coupons is not the best.. I was going to use 20$ treating my husband.. and they said it wouldn’t work so we paid for them with our credit card and a few weeks later I noticed that they took the 20$ and I emailed and they said basically they wouldn’t be able to do anything for me once they are gone..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bowl
Just ordered to pick up; no salsa in the side, no sour cream on the side, no queso, that I paid 4.99 for!!! I never get fast food, and this is why
Atmosphere: 2
Food: 1
Service: 1
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