Mona Lisas Ristorante

329 Fay Rd, Syracuse
(315) 488-6662

Recent Reviews

monzster2012

It was a most delightful morning for Sunday all you can eat buffet. Something for everyone for all tastes. (Even picky ones) The staff is super pleasant and friendly!!Kid-friendliness: Kid friendly pricing

Atmosphere: 5

Food: 5

Service: 5

Kailee Bernhardt

Very disappointed with their dinner buffet. Nothing fresh was out. All the lunch food was out and cold when we got there at 430 and dinner was supposed to start at 330 their garlic knots were cold and hard as a rock and they mentioned donuts and never brought those out and kindly brought some for me before we left and those we cold and hard as a rock as well.

Atmosphere: 2

Service: 1

Greg Abdo

Awesome pinwheels!

Atmosphere: 4

Food: 4

Service: 4

Jeanne Corcoran-Dellinger

Delicious home cooked food, lovely restaurant, large portions and homemade desserts. I have done take out , delivery , and eaten in the dining room and bar area Mona Lisa Ristorante is always excellent. Try their haddock special Fishfry Fridays and their prime rib with homemade mashed potatoes or home baked macaroni and cheese they are wonderful . My favorite two dishes are the chicken franchaise and the pork Normandy these both are so flavorful and delicious. Chef Dan has been at this location for years and never disappoints. I highly recommend it !!Vegetarian options: Eggplant, pizzas, pastas, salads Utica green, fish, and shrimp.Parking: Our front of restaurant good size parking lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Piccata, Mashed Potatoes, Pizza, Chicken or Veal Parmigiana

Karen Riedl

Horrible service. Food was horrible. I had fish that was spoiled and covered with a horrible seasoning. Had my husband smell it and he thought it was ok. It didn't taste good. I ended up sick. Husband had chicken Reggie's. Explained to the waitress wanted it MILD and it came out too spicy. When we explained this to the waitress she got upset and slapped our bill on the bar explaining she's too busy to deal with this because she's the only one working the whole restaurant. We asked to see the manager. The manager came out and told us we were just doing this because we didn't want to pay for our meals. We were floored!! If anyone knows us, we eat out a lot in many wonderful places and are very generous tippers when deserved. I have also been a waitress for many years and never had I ever experienced such unprofessionalism from not only the waitress but the manager. Manager ended up taking $20 off our bill. That wasn't the point to begin with. We just wanted to explain to them that the food was not to our liking. They pushed it to that level. Never will return! There are many other nice places to enjoy our time out.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Riggies

Chip Riedl

Horrible experience!Will never go back.

Atmosphere: 3

Food: 1

Service: 1

Ed Musengo

Food and service was excellent.Parking: Should make reservations. Yes But walk in's acceptedWheelchair accessibility: All on the level.yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Riggies

Kristen Snyder

Came here for dinner about a month ago and the food and service was great! Just ordered catering for a work lunch and again great service and my co workers raved about the how good the food was. Thank you Lisa! And the cookies were a nice surprise and delicious! I think you will get some more business from my coworkers! We will definitely be back again!

Food: 5

Service: 5

Recommended dishes: Chicken Riggies

CarS

One of these days I'm going to visit the restaurant in person but I've ordered from here via Grubhub twice so far. The food is excellent and so are the prices. You get quite a lot of food too so there's no way you'll go away hungry. This place has down home, honest-to-goodness food. When I get real mashed potatoes in my order, I know this place is a keeper!

Food: 5

Recommended dishes: Mashed Potatoes

John D.

went to Mona Lisa's for THANKSGIVING. Nothing was done well. They were under staffed, food on buffet was not warm, and paying $45.00 a person for buffet which was processed turkey and ham, wasn't sure what the "beef " was. THE DRESSING WAS A JOKE. Also, if were to go up for seconds, they charged an additional fee $11.95. They should close until they learn how to run a restaurant and treat their customers. We will NEVER RETURN

C S.

Very friendly and accommodating management. Cute quaint restaurant nestled in a residential neighborhood, such a good find!!! Food was flavorful, atmosphere was cozy. Pies are Delicious.......don't skip dessert!

A G

I tried the pizza to go for the first time. A medium White Garlic and a medium Buffalo Chicken. Both were really good, a 9 out of 10. The blue cheese sauce in the Buffalo was a great touch (and taste)! I’ve had other food here before and have never been disappointed. The Meatball Riggies are tremendous! A little short staffed at times when I have been there but worth any wait. I like this place a lot!

Atmosphere: 4

Food: 5

Service: 4

Drew Alvarez

Was very excited to come here and eat as my family and I decided to not cook this year. After dining here, we instantly regretted our decision. It’s $45 for the thanksgiving “buffet” that comes with a super small salad and a average sized dinner plate to load with food only once (extra plates cost money). And our server was not very attentive at all. With so many options, you have no choice but to stack your plate which sucks because everything is buried underneath. On top of that, the mac and cheese and prime rib was cold causing two of my family members to not eat their food because that’s mostly what they got. We were ready to leave and asked for some sort of compensation due to most of the food not being touched. We were offered 10% of our total bill of $180. After letting them know we put a deposit of $80 down, they fixed the check and instead decided to only give us 10% off of the $100 after the deposit, absurd. Not to mention, they ran out of the haddock and cheesecake (I specifically called prior to making the reservation asking if they would possibly run out of items or else we wouldn’t go. I was informed that they would not run out of anything.) Save your money and dine elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Donna Capria

This is the second time we ordered from this restaurant. The first time was pretty good. This time- not so good. I ordered the spaghetti w/ clam sauce and it was bad. . It is one of my favorite dishes so I have sampled a lot !This one is very peppery. The entire dish tasted of crushed pepper. The clams are canned. Very expensive dish for how it comes. It took over 50 min to get this take out order. Our email said it would be ready about 30 min prior to the time it was given to us so we sat for a bit.My fiancés meal of gnocchi was very good! He picked the winner.Besides the dinner and length of timethe order was missing one of our salads. We also got 2 slices of bread. Maybe this is all you get for takeout ? Not a great experience compared to other places but some potential.

Food: 2

Service: 2

Jerry B

Had a fantastic crack of French onion soup with a large Caesar salad that tasted remarkable. Also brought home a dinner of beef stew, which was to die for. My friend ordered a chicken and biscuits which she said tasted excellent. Enjoy the friendly staff and great service. Everything is very hot and made very fresh

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