The wait time is ridiculous.. and the product isn’t worth the ridiculous wait time.
Atmosphere: 1
Food: 4
Service: 1
Ty Sandvoss
Let me tell you, every time I am handed a tea with the brown sugar glaze I have had horrible experience. A few times it has tasted like dish soap. 🤢But this place does it right. Not too sweet and very good.
Atmosphere: 4
Food: 5
Service: 3
Keren Bakiyo
I really love when yall make my drinks bc you always make a person matcha latte🙂↕️😍 literally to die ugh😩💝💝 I just love it
Atmosphere: 5
Food: 5
Service: 5
White876 Ja
Great service and taste
Atmosphere: 5
Food: 5
Service: 5
Nanette Perez
The best bobba tea, my favorite is the crème brulee and the Cheetos rice con dog
Atmosphere: 5
Food: 5
Service: 5
Erica Obrien
I'm at the mall where all food court places open at 10. I go to Mochi a little after 10 and nobody is at the register and there are no donuts in the case. Finally someone comes out from the back and says the donuts are not ready but yes, they will be ready in 10-12 minutes. I sit and wait and wait. No donuts and nobody bothering to even come out to the counter for more than 5 minutes and then disappear in the back(, (obviously still working on the donuts). Meanwhile other customers came up to the counter and walked away shaking their heads....they also sell bubble tea and drinks so they could have been selling products to customers. (I have eaten here before and love the donuts) This picture was taken at 10:54 am .....no donuts to sell nobody at the counter....there were literally over 100 people walking around and eating at this point and people were still walking away from this empty stand shaking their heads.
Atmosphere: 1
Food: 1
Service: 1
Brian Montgomery (Bmont_Yo!)
Food was fine, but the service was pretty awful and EXTREMELY slow. Almost 20 minutes for two teas when they're not busy. Definitely not doing that again.
Atmosphere: 1
Food: 4
Service: 1
Heather Abbott
Everything I have tried is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen Half and Half Dog
ericson claridad
The food is as great but the service sucks! And rude. The same lady were helped me out before wand given me a military discount. I asked her if they have military discount today and she said no even though she knew that they do. She just don’t want to do it because being lazy and pretending she didn’t know happy it. What a shame especially as the boss of the store. This would be the last time I go to this place. I don’t deserve to get this treatment as the customer.
Atmosphere: 2
Food: 3
Service: 1
Rachel Maisonet
Amazing food and service! All the ladies were exceptionally friendly and helpful in picking out our food. We tried a sample and we were very satisfied! 5 stars! ⭐️⭐️⭐️⭐️⭐️ Thank you!
I’m a hard person to please when it comes to food service since that has been my profession for over 10 years. But for a spot in the mall this place was 10/10. Service was great! I had a request for just a Mango Fruit Tea with boba. That’s not an item on the list just Mango Passionfruit Tea. But (I assume) the manager came out and tried filling my request. She even gave me a sample of what she was able to put together. I loved it and she even said “Next time you’re here, I can make it for you.” Super friendly. And the mochi donut was amazing! I never had it before and I didn’t know what to expect. I got the Fruity Pebble donut and just phenomenal. Chewy, crunchy from the fruity pebbles. Just delicious. Too bad it was on a stop heading home.
Joy
The lady at the front counter was extremely helpful & kind In helping me choose a different good tasting drink, I got the Oreo Boba 🧋. Was just too Pricy $8.50 than the other ones I go too at the mall.
Atmosphere: 5
Food: 5
Service: 5
Fricken Clutch
Staff is amazing, and personable. Thank you for everything and we will be back. Also extra thanks for the biscoff cookie mochi waffle stick. Delicious !!! The Creme Brule, chocolate, and strawberry donuts are perfect. Not overly sweet and perfectly flavored ! Once again thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Moochi Donut
Something Different Games
Had the oreo strawberry drink. It tasted good but there was hardly any in the cup. It was 2/3 full of ice. For what I paid that's horrible value.
Atmosphere: 3
Food: 1
Service: 3
Daniel Bennett
Had the oreo strawberry drink. It tasted good but there was hardly any in the cup. It was 2/3 full of ice. For what I paid that's horrible value.
The wait time is ridiculous.. and the product isn’t worth the ridiculous wait time.
Atmosphere: 1
Food: 4
Service: 1
Let me tell you, every time I am handed a tea with the brown sugar glaze I have had horrible experience. A few times it has tasted like dish soap. 🤢But this place does it right. Not too sweet and very good.
Atmosphere: 4
Food: 5
Service: 3
I really love when yall make my drinks bc you always make a person matcha latte🙂↕️😍 literally to die ugh😩💝💝 I just love it
Atmosphere: 5
Food: 5
Service: 5
Great service and taste
Atmosphere: 5
Food: 5
Service: 5
The best bobba tea, my favorite is the crème brulee and the Cheetos rice con dog
Atmosphere: 5
Food: 5
Service: 5
I'm at the mall where all food court places open at 10. I go to Mochi a little after 10 and nobody is at the register and there are no donuts in the case. Finally someone comes out from the back and says the donuts are not ready but yes, they will be ready in 10-12 minutes. I sit and wait and wait. No donuts and nobody bothering to even come out to the counter for more than 5 minutes and then disappear in the back(, (obviously still working on the donuts). Meanwhile other customers came up to the counter and walked away shaking their heads....they also sell bubble tea and drinks so they could have been selling products to customers. (I have eaten here before and love the donuts)
This picture was taken at 10:54 am .....no donuts to sell nobody at the counter....there were literally over 100 people walking around and eating at this point and people were still walking away from this empty stand shaking their heads.
Atmosphere: 1
Food: 1
Service: 1
Food was fine, but the service was pretty awful and EXTREMELY slow. Almost 20 minutes for two teas when they're not busy. Definitely not doing that again.
Atmosphere: 1
Food: 4
Service: 1
Everything I have tried is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ramen Half and Half Dog
The food is as great but the service sucks! And rude. The same lady were helped me out before wand given me a military discount. I asked her if they have military discount today and she said no even though she knew that they do. She just don’t want to do it because being lazy and pretending she didn’t know happy it. What a shame especially as the boss of the store. This would be the last time I go to this place. I don’t deserve to get this treatment as the customer.
Atmosphere: 2
Food: 3
Service: 1
Amazing food and service! All the ladies were exceptionally friendly and helpful in picking out our food. We tried a sample and we were very satisfied! 5 stars! ⭐️⭐️⭐️⭐️⭐️ Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’m a hard person to please when it comes to food service since that has been my profession for over 10 years. But for a spot in the mall this place was 10/10. Service was great! I had a request for just a Mango Fruit Tea with boba. That’s not an item on the list just Mango Passionfruit Tea. But (I assume) the manager came out and tried filling my request. She even gave me a sample of what she was able to put together. I loved it and she even said “Next time you’re here, I can make it for you.” Super friendly. And the mochi donut was amazing! I never had it before and I didn’t know what to expect. I got the Fruity Pebble donut and just phenomenal. Chewy, crunchy from the fruity pebbles. Just delicious. Too bad it was on a stop heading home.
The lady at the front counter was extremely helpful & kind In helping me choose a different good tasting drink, I got the Oreo Boba 🧋. Was just too Pricy $8.50 than the other ones I go too at the mall.
Atmosphere: 5
Food: 5
Service: 5
Staff is amazing, and personable. Thank you for everything and we will be back. Also extra thanks for the biscoff cookie mochi waffle stick. Delicious !!! The Creme Brule, chocolate, and strawberry donuts are perfect. Not overly sweet and perfectly flavored ! Once again thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Moochi Donut
Had the oreo strawberry drink. It tasted good but there was hardly any in the cup. It was 2/3 full of ice. For what I paid that's horrible value.
Atmosphere: 3
Food: 1
Service: 3
Had the oreo strawberry drink. It tasted good but there was hardly any in the cup. It was 2/3 full of ice. For what I paid that's horrible value.
Atmosphere: 3
Food: 1
Service: 3
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