Orange Crate Brewing Company

Everytime i come here i order ahead for chicken, they tell me 25 minutes.. i come after the 25 & i’m still waiting a good 10-15 minutes sometimes 20 and this is everytime! I also received horrible service from the blonde who cashes you out! She slapped my card on the table, was not paying attention when my food was done.. she continued talking to other customers for over 10min and didn’t realize my food was already ready so the man who made the food had to bag it up! Customer service is trash.

Atmosphere: 2

Food: 3

Service: 1

This place employs some of the best people and the owner is the most amazing person ever! Food is the best! If you’re in the area this would be the place to visit!!

Atmosphere: 5

Food: 5

Service: 5

Bouncers apparently love being hands on with customers. Go here if you're looking for a fight with staff. You guys are gonna be going to court one day whether it's criminal or civil. Also, the bartenders were rude and couldn't make a drink for their life. There's much better places all over Syracuse to spend your money where you won't have to worry about security starting fights.

Atmosphere: 1

Food: 1

Service: 1

Decided to stop for a beverage and bite to eat before a concert. Bouncer was looking for a fight. Repeatedly pushed me as I asked him for directions (they were closing the area we where we were standing and I asked him for directions to "courtyard" as it is not visible from the road and we've never been here.) instead of answering me, he pushed me hard, repeatedly. My husband told him to get his hands off his wife. We asked again for directions. Instead of answering he threatened to kick us out. We again said we are complying but had never been here before, please give us directions. He called us whining and worse than the students. The rest of the evening (we found courtyard aka back alley on our own) this bouncer tried to start shit with my husband when he picked up the food we'd already ordered. Update: another staff member Jim was super apologetic for the other individual's behavior. He apologized several.times and said that we should have never been treated that way. If it weren't for Jim we wouldn't go back, but Jim convinced us maybe to try them again sometime.

I've been going to Orange Crate Brewing Company for years, and it never disappoints. The atmosphere is electric on game days, with the 'CUSE fans filling the room with energy. It's the perfect spot to gather with friends and cheer on the team.
The service is consistently on point, even when the place is packed. The staff is friendly and attentive, and always makes sure everyone feels welcome. If you're looking for a pre-game spot that offers a lively atmosphere, delicious food, and cold drinks, Orange Crate Brewing Company is the place to be. I highly recommend it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Cheese Pizza

Overhyped loud and expensive

Bartender said “this ID fake as hell” when it was my real ID ??? I’m just from out of state…

Atmosphere: 1

Food: 1

Service: 1

Lively bar with music.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Wings

Customer service was very rude upon calling in ordering chicken. I was told to wait 20 minutes. I called back because I forgot something on My order and the representative who answered the phone told me I was being annoying because I called back to back

Great spot pre - or post game or event at JMA Wireless Dome. Went in before the Bruce Springsteen show! Great staff, drink selection, and the onion rings and pizza were delicious!

Atmosphere: 5

Food: 5

Service: 5

Our bartender was fantastic and very friendly. Nice college bar. We were there mostly for a few drinks not food.

Atmosphere: 4

Food: 3

Service: 4

Chicken Philly hoagie was fantastic and bartender was great! The only thing I would change is the temperature as it was cold inside.

Atmosphere: 4

Food: 5

Service: 5

They serve two beers they brew. It’s a college bar, meh. Food is sub-par, good for collegiates only. The bartender couldn’t remember what I asked for literally 10 seconds after me ordering it. She screwed up my food order and when I ordered another non-brewed-by-them-beer, the same I had, she couldn’t remember. More interested in the guy at the bar. Don’t go here.

Atmosphere: 1

Food: 1

Service: 1

Sounds like a joint to stay away from.....far, far away!!!

The staff is rude. They think they are above the law and do what they please. Not a good college bar with respect to prices, atmosphere, and staff etiquette. Recommend if you are a fan of establishments that are bottom-tier.

Atmosphere: 3

Food: 2

Service: 1