Red Chili Restaurant - Syracuse

I did takeout. The place looked nice, the staff were friendly and the food was excellent

Atmosphere: 5

Food: 5

Service: 5

As someone visiting from out of town, I was happy to find a dim sum restaurant close to the airport. The restaurant features a welcoming atmosphere, but the service felt inconsistent. It took a while for anyone to greet me, as the host station was unattended when I arrived. While my male server with glasses and the first host (tall lady) I interacted with were courteous, the short lady who handed me my check was noticeably unfriendly. I also observed her checking on other non-Asian tables with much more warmth, which was disappointing. She simply dropped the check on my table without a word or even a simple thank you.

Fortunately, the male server was kind and offered a pleasant farewell when I left, which helped end the visit on a better note. The food itself was mediocre - I had the shrimp cheung fun (with tiny shrimp) and siu mai, and ordered the Peking duck bun to go.

Overall, a mixed experience that leaves room for improvement, especially in consistency of service.

Atmosphere: 5

Food: 4

Service: 3

Just found this place love it. I have only eaten here twice. I will work my way through the whole menu.

I’ve eaten at this place many times, but this time my hotpot had a big fly in it (not once, but twice). How did the servers not think that that was indeed a fly and not a peppercorn is beyond me.

Atmosphere: 5

Food: 2

Service: 3

We've been coming here for a little over 4 years now. Absolutely love coming her for the hot pot!

Atmosphere: 5

Food: 5

Service: 5

I like a Chinese restaurant very much.It's very authentic and the service is very good. Very recommended.

Atmosphere: 5

Food: 5

Service: 5

Beautiful restaurant with great food! Service was great and everything was fresh and delicious. Our waiter advised us well and we got sooo much food for a great price. Obsessed!! Don’t let the foot spa and karaoke room scare you lol - the space is gorgeous. Just visiting but if we lived here we would become regulars.

This restaurant is the cutest spot! The food isn't mind-blowing, but it's good - 4/5 for the food, but 5/5 vibes! Highly recommend.

An Absolute Must-Try: The Crispy Szechuan Lobster at Red Chilli, Syracuse!

If there’s one dish that defines indulgence with flair, it’s the Crispy Szechuan-Style Lobster at Red Chilli. The moment it arrives, you’re greeted by the intoxicating aroma of toasted chilies, garlic, and peppercorns that promise both fire and finesse. The lobster itself is perfectly cooked—tender and juicy inside, encased in a thin, golden-crisp shell that crackles at first bite.

What makes this dish unforgettable is the balance: the numbing warmth of authentic Szechuan peppercorns dancing with the sweetness of fresh lobster meat, all glazed in a glossy, slightly smoky sauce that clings lovingly to every piece. Each mouthful is a symphony of crunch, spice, and ocean-fresh flavor.
Pair it with steamed rice or simply savor it on its own—it’s the kind of plate that makes you slow down, close your eyes, and appreciate how perfect seafood can be when prepared with mastery.

Red Chilli’s presentation is stunning, too—the deep crimson chilies scattered like jewels, the lobster gleaming beneath a light dusting of scallions and sesame. It’s a show-stopping dish that feels festive yet refined.

Whether you’re a spice lover or just someone who appreciates fine seafood, this Crispy Szechuan Lobster is reason enough to visit Red Chilli. Once you try it, you’ll find yourself planning your next trip back before you’ve even finished the plate.

Atmosphere: 5

Food: 5

Service: 5

Awesome staff, food is so damn good!

Atmosphere: 5

Food: 5

Service: 5

Beautiful decor, fabulous food, drinks, and service! Highly recommend. Apologies for no photos...was enjoying myself too much to take out the phone while there!

Atmosphere: 5

Food: 5

Service: 5

Beautiful inside, friendly hosts, food delicious & prices are great. Trust me you don't want to pass this Chinese restaurant by!

Atmosphere: 5

Food: 5

Service: 5

This place looks really nice and food was delicious! The xiao long bao are juicy and the meat inside was very flavorful. The chili wontons are mildly spicy and the sauce is perfectly balanced.

Atmosphere: 5

Food: 5

Service: 5

have only ever had good experiences here

Atmosphere: 5

Food: 5

Service: 5

Amazing food and great service. It was very busy the last time we went so it took a bit longer to get the check than normal m the food came out super fast. The staff apologized but it just means we got to visit with friends longer. I never feel like they are in a rush to get us out like some places I've been to. The food is always amazing

Atmosphere: 5

Food: 5

Service: 5