Shake Shack DeWitt

3275 Erie Blvd E, Syracuse
(315) 231-8967

Recent Reviews

Sort by
Jason Spotted Horse

Meh... an employee walked past garbage that was on the floor.

Atmosphere: 1

Food: 5

Service: 1

Purpletravelgrrl

Too expensive for quantity

Atmosphere: 3

Food: 3

Service: 3

Eric 05

Food is good I wish the burgers were a little burger for the price I’m paying but they are all packed with flavor. The variety of milk shakes is insane haven’t had a bad one yet

Atmosphere: 4

Food: 4

Service: 4

Cheyenne Carlsen

Great food

Atmosphere: 5

Food: 5

Service: 5

Sandy Demaline

Delicious

Marion Bell

Was going to place an order, but customer service really wasn’t too friendly. It was a lot of young kids working in there and the kitchen area was a disaster so maybe you guys need to improve in that area and with customer service. There was one young lady when I walked in with a friendly face and greeted me with a smile, but other than that, you guys need to work on your customer service and cleanliness.

Atmosphere: 1

Service: 1

Brandon Ozan

Great burgers

Atmosphere: 5

Food: 5

Service: 5

Frank Monacelli

Very expensive but the milkshakes are very good

Atmosphere: 5

Food: 3

Service: 5

Steve Ludwig

I'd give the food 5 stars if I received my fries. Simple order, 2 burgers, 2 fries, 1 of those Korean and 2 shakes. Missing 1 fry, how does this happen, it's on the bag receipt. I won't be back, 50$ and a missing fry. Nope.

Atmosphere: 3

Food: 1

Service: 3

Joy I-W

Overpriced!!! Quality of burgers and fries is so much better at a local deli / establishment. Just don’t bother.

Alexander Jablonski

Food was great and service was good but the place was super busy and a lot of customers had nowhere to sit. It was also super loud inside.

Atmosphere: 2

Food: 5

Service: 5

Sara Daniels

First time at this location. Staff was great. Food was ok. Although my milkshake was delicious.

Atmosphere: 5

Food: 4

Service: 5

Ralph Martini

Bad timing as a bus of cheerleaders showed up! Friendly workers and juicy burgers.

Atmosphere: 4

Food: 5

Service: 4

JK (Little Known Country)

Ordered shake, it took more than 30 minutes. Many staff, not efficient. Don’t recommend to come here during either lunch or dinner time.

Atmosphere: 3

Food: 4

Service: 1

Paul Arras

Since it just opened, there is still a massive wait during dinner time, especially on the weekends. If you can, order online with the app a few hours in advance. They turn off online ordering when they get slammed. Even with the online order ahead, my order was 15+ minutes late.

Atmosphere: 5

Food: 5

Service: 5

Loading...