Great hotel Irish pub downtown. Wade is awesome behind the bar! Service is great and good elevated bar food.
Leonard Barry
Servers meed training about what items to bring with orders chicken wings should have blue cheese offered or customer be asked if want customers should not have to tell server to get celery, blue cheese or butter. If customer asks for butter maybe heat up a little. I love shaunessys Irish pub and eat there often and recommend often.I will try again.
Brendan H
I wanted to take my partner out on a great date night, and the female bartender who worked this evening was by far the rudest, unprofessional, dishonest bartender I have ever encountered. She was so bad that she ruined our entire rest of the evening by screaming at my partner when my partner called her out on actively skipping her turn to order multiple times, making eye contact with her several times at that (while my partner had her card in hand), serving people who came in close to 20 to 30 minutes after we did. When my partner calmly told her that she has been waiting close to 30 minutes and that she was serving other people before her, the bartender raised her voice, causing other patrons to look at us, and claimed she was working the line which obviously was a lie due to the fact she served multiple parties on the left end of the right of my partner. There is never an excuse for a bartender to lie to a customer or more importantly make customers feel bad. After the bartender finished screaming at us, we proceeded to leave the establishment, and we will never be back and I will make sure to tell anyone I know to never come here. I strongly advise anybody who reads this to never frequent this place if you are looking for a halfway decent experience because the way that we were treated tonight, not only ruined our experience there and obviously we will never set foot in there again, but it even ruined our entire evening after that, the female bartender was and is that bad.
Alexis Colton
Terrible service- I understand being unexpectedly busy after an event, but the female bartender was especially rude. After waiting for 15 minutes and her passing by me numerous times, I went to the other end of the bar she was frequenting. At this point it had been nearly 30 minutes and the bar is getting busier. She served the person to my left and then went immediately to the couple to my right. I said excuse me I have been here a while- to which she told me she is working her way down the line. I calmly pointed out that I had been waiting and moved to get served after I got passed by in the middle of the bar. She raised her voice, dismissed me, and moved on. I guess it doesn’t matter how long you have been there and wait if someone happens to snag a seat as soon as they come in at the right spot in her service.
Tony Nokes
Food was pretty good but service was quite slow and they were not very busy at all. I would happily eat there again when I stay at the Marriott however.
Zantec Murphy
Good food and service. Affordable prices. Nicole is the best.
Tara DeCook
Food was good, service was lacking
John Choate
Great pub food and awesome service. Highly recommend for a good beer and food.
John Graf
I will acknowledge that it was busy pre local event. That said, we waited well over a half hour without staff stopping by and saying we will be with you as soon as we can. Shame on us for giving them a third chance.
Hotel is wonderful by the way. Even spent big bucks to have our Sons wedding there.
Veronica Blandford
Cold food (nothing like cold potato skins, fried pickles, wings, Reuben and burgers), appetizers came out the same time the food did ( also cold) , inattentive waiter. We watched two tables walk out because they couldn't get a drink within 25 minutes of being seated. $125 bill for 3 people, could have been more if our waiter came to our table to get us more drinks. Asked the woman who brought us our food for more drinks but she only said "he will be right back" 15 minutes later he came back and said " heard you needed more drinks" , put in our drink order and came back with the wrong drinks (he obviously wasn't listening) Table across from us, a woman went to the bar and got her own drink. Highly disappointing. Not sure what the issue was but doubt we will go back. The fastest part of our time there was when an extremely rude woman came out to clear our table off...
New management that took over sucks!! Bring back old happy hour deals because prices aren’t it…staff is always friendly though.
Atmosphere: 2
Food: 2
Service: 3
Jason Marsh
Fun place with football on TV. Food, drinks and service were really good!!
Parking: Garage across the street
Atmosphere: 5
Food: 5
Service: 5
Bear Buckshot
Friendly service and good food. Restrooms now have code locks, be sure to ask server for code.
Atmosphere: 4
Food: 4
Service: 4
Buff Orpington
One of my favorite Syracuse restaurants. We have been coming here for 3 years now, and I can’t believe I haven’t reviewed yet. Absolutely fantastic Irish Pub that excels in Irish food and great service. Bangers and Mash, Shepherds Pie, and a beer, absolutely fantastic. They never disappoint.
Great hotel Irish pub downtown. Wade is awesome behind the bar! Service is great and good elevated bar food.
Servers meed training about what items to bring with orders chicken wings should have blue cheese offered or customer be asked if want customers should not have to tell server to get celery, blue cheese or butter. If customer asks for butter maybe heat up a little. I love shaunessys Irish pub and eat there often and recommend often.I will try again.
I wanted to take my partner out on a great date night, and the female bartender who worked this evening was by far the rudest, unprofessional, dishonest bartender I have ever encountered. She was so bad that she ruined our entire rest of the evening by screaming at my partner when my partner called her out on actively skipping her turn to order multiple times, making eye contact with her several times at that (while my partner had her card in hand), serving people who came in close to 20 to 30 minutes after we did. When my partner calmly told her that she has been waiting close to 30 minutes and that she was serving other people before her, the bartender raised her voice, causing other patrons to look at us, and claimed she was working the line which obviously was a lie due to the fact she served multiple parties on the left end of the right of my partner. There is never an excuse for a bartender to lie to a customer or more importantly make customers feel bad. After the bartender finished screaming at us, we proceeded to leave the establishment, and we will never be back and I will make sure to tell anyone I know to never come here. I strongly advise anybody who reads this to never frequent this place if you are looking for a halfway decent experience because the way that we were treated tonight, not only ruined our experience there and obviously we will never set foot in there again, but it even ruined our entire evening after that, the female bartender was and is that bad.
Terrible service- I understand being unexpectedly busy after an event, but the female bartender was especially rude. After waiting for 15 minutes and her passing by me numerous times, I went to the other end of the bar she was frequenting. At this point it had been nearly 30 minutes and the bar is getting busier. She served the person to my left and then went immediately to the couple to my right. I said excuse me I have been here a while- to which she told me she is working her way down the line. I calmly pointed out that I had been waiting and moved to get served after I got passed by in the middle of the bar. She raised her voice, dismissed me, and moved on. I guess it doesn’t matter how long you have been there and wait if someone happens to snag a seat as soon as they come in at the right spot in her service.
Food was pretty good but service was quite slow and they were not very busy at all. I would happily eat there again when I stay at the Marriott however.
Good food and service. Affordable prices. Nicole is the best.
Food was good, service was lacking
Great pub food and awesome service. Highly recommend for a good beer and food.
I will acknowledge that it was busy pre local event. That said, we waited well over a half hour without staff stopping by and saying we will be with you as soon as we can. Shame on us for giving them a third chance. Hotel is wonderful by the way. Even spent big bucks to have our Sons wedding there.
Cold food (nothing like cold potato skins, fried pickles, wings, Reuben and burgers), appetizers came out the same time the food did ( also cold) , inattentive waiter. We watched two tables walk out because they couldn't get a drink within 25 minutes of being seated. $125 bill for 3 people, could have been more if our waiter came to our table to get us more drinks. Asked the woman who brought us our food for more drinks but she only said "he will be right back" 15 minutes later he came back and said " heard you needed more drinks" , put in our drink order and came back with the wrong drinks (he obviously wasn't listening) Table across from us, a woman went to the bar and got her own drink. Highly disappointing. Not sure what the issue was but doubt we will go back. The fastest part of our time there was when an extremely rude woman came out to clear our table off...
Restaurantji Recommends
Nice atmosphere. Pleasant place
Atmosphere: 5
Food: 5
Service: 5
New management that took over sucks!! Bring back old happy hour deals because prices aren’t it…staff is always friendly though.
Atmosphere: 2
Food: 2
Service: 3
Fun place with football on TV. Food, drinks and service were really good!!
Parking: Garage across the street
Atmosphere: 5
Food: 5
Service: 5
Friendly service and good food. Restrooms now have code locks, be sure to ask server for code.
Atmosphere: 4
Food: 4
Service: 4
One of my favorite Syracuse restaurants. We have been coming here for 3 years now, and I can’t believe I haven’t reviewed yet. Absolutely fantastic Irish Pub that excels in Irish food and great service. Bangers and Mash, Shepherds Pie, and a beer, absolutely fantastic. They never disappoint.
Atmosphere: 5
Food: 5
Service: 5
Loading...