Al Dente's Pizza, Pasta & More

173 Shop City Plaza, Syracuse
(315) 463-5555

Recent Reviews

Thomas Hayduk

I really enjoyed my dinner. I have the chicken riggies dinner, and it was special. I ordered the sauce hot ? and it was the perfect heat. Plenty of sauce, chicken, and riggies. I definitely will return.

The DJ Family

The pizza sauce taste like soap and the wings barbecue sauce also had a perfume taste to it and were chewy like soft rubber!!! A few were shaped oddly didn’t even look like wings I almost threw up!! I returned the wings!!! Spoke with the owner he would not refund my money for the wings but offered a credit that was supposed to be in the computer… One month later I figured I would use the credit for plain wings fried hard but the owner refused to honor it stating the wings will be the same and that he doesn’t remember saying that !!! Which was fine I really didn’t want to eat from them anyway but this new owner is very dishonest unlike the previous owner who was very nice … I was at no surprise with his dishonesty because his food ingredients are probably the cheapest which in turn the food is disgusting!!!

madisyn balamont

Al Dente’s is my favorite place to get quality super affordable Italian food. The entirety of the staff is super friendly and will go above and beyond to ensure customer satisfaction. Portions from here will be sure to leave you full! Bonus - their riggies are the best in the game

April

The guy working didn't know what Groupon was, and had to call the manager so that was kind of embarrassing. The quality of the food wasn't all that great.

john l green

I unfortunately am reading elements in the language of those who have voted negatively in the comments field here. Food quality is one thing; usually the most important. But the customer service, the discouraging personality presentations are pathetic. I have seen these types of personalities increasing in the food service industry almost like as fast as the water going over Niagara Falls. Being allowed to work under the influence of marijuana. Employers don not care. People of low moral character. And I know that a new business just starting has to iron things out in its earlier stages, but these are elements that should be addressed if the public will continue to do busy with this establishment. I do not know what happened with the other operator of the Shop City Pizza. In which were people who were from what is known as the Arabian peninsula where very prompt, food was of high quality and cordial on the phone with you. And their menu approach and product were of foods that are not a cultural norm for them. But all of this is the results of greed, non traditional or old world approaches towards quality and customer satisfaction is gone. I am 67 years old and I think I know what I am talking about..

Mark Ciereck

Absolutely love the pastas here. Never disappointed

Lauren ciereck

Best pasta dishes and pizza I've ever had!!

Bri Mumley

On a whim we decided to have a slumber party and order a sheet pizza. Not only was the price amazing and affordable but the food and the people! The owner carried and placed my pizza in the car for me… just all around a great experience. The pizza and wings are so delicious and I can’t wait to return and try some of the pasta dishes too!

Robert Sinclair

Their food is very dry and disgusting and they're not even open late when most people get out of work this is one of the worst places around and I will never eat from there again

Roberto S.

This place has changed its name to Al dentes. As a pizza snob I always try the cheese pizza first. It was pretty solid I must say. It was thin, no how I like it. It had just enough crisp when I bit into it. Sauce was a little bland. Cheese was tasty. Based on the cheese pizza I am willing to go back and try their other food.

Patrick Richway

I’ve catered for a gender reveal and have ordered different dishes every pasta dish is made with love from the cook Matt all tasting fabulous a really great place with ingredients you won’t find at another restaurant

J. Goodwin

very good french fries. Only complaint was my roll for my cheeseburger. Not really fresh.

Naama Erez

We ordered from Al Dente's catering for a large party and it was amazing! Everything was well taken care of and the food was delicious, our guests could not stop complementing the pasta and chicken dip! Matt, who coordinated the food, was extremely accommodating and helpful. Would absolutely recommend for catering or if you are looking for a great meal!

Gigil' s

Found a hair in my food.foodwas extremely cold flat soda and sauce taste watery never again will I order

Andrew Vasquez

Decided to try these guys out and was not disappointed. Nice crispy pizza with good toppings. First time and won’t be my last time ordering, will be checking out the rest of the menu for sure!

Load More