You would think their fighting a the war in Iraq the way they stressš
Nopisari Cox
I ordered my drink used mobile app to avoid the line and when I asked the person if I can have ice water for my son she told me to go back to line, what is the point to used the mobil app if they told me to go back to line to get some ice water for my son, they need to have better customer service and not make big deal over some water, I'm not going to spend my money in this specific location anymore
Atmosphere: 1
Service: 1
Jordan Dunn
The staff at this location has always been friendly and helpful ?
Atmosphere: 5
Food: 5
Service: 5
Grand Master Jonny Sun
Iād say itās management, but a lot of the attitudes come from children who still live at home
Atmosphere: 1
Food: 5
Service: 1
Anna Craven
Kiasha (probably spelled it wrong) was amazing. Very sweet, knowledgeable and patient! My daughter ordered hers on her own and she was patient with her and explained how the points work. She is a very sweet girl who has a calming aura.
Atmosphere: 5
Food: 5
Service: 5
Lisa Wojcik
I love Starbucks and I don't think I've ever had a bad experience at any.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Pike Place Roast
Alicia Bosch
Good but a lot of queue
Food: 4
Service: 5
_d_o_n
Mobile pick up only ā¦ and yet another place cutting corners and making customers work for an extremely over costing latte
Subbiah
Very bad Starbucks. Ordered coffee and received after like 20 minutes.They did forget about the order and gave a coffee
Jeffrey
I ordered 2 medium drinks and had to wait 25-30 minutes just for them to spill one of them all over the counter, and then add ice when I requested no ice (it said no ice on the receipt). The baristas were talking non-stop , moving like slugs and not doing their job efficiently .
Friday night my hubby placed a mobile order for a large Carmel Ribbon Crunch- (extra crunch) adds a tip and at 5:09 the mobile order is suppose to be ready, so we walk over to grab it.It was busy but thatās typical and not a big deal. We stand there waiting for 20 minutes and then my husband goes to the cashier who then walks over and grabs the mobile orders from the printer and hands them to the girl making drinks.The cashier walks back to cleaning out the pastry counter, then finishes and just stands there talking to the other co worker who is crawling around the floor, cleaning under machines.The girl making drinks was irritated and not friendly at all but honestly did not blame her because it was busy and she was working by herself.My hubby finally gets his drink and there is no Carmel in it. I take it back to cashier who was just standing there and nicely ask her to remake it.The guy walks out of back room to make the new drink.I mentioned that it was absolutely ridiculous that thereās one girl making drinks and that I felt bad. I asked what happen to teamwork and working together to get the drinks made? They proceed to tell me that they each have a job and they canāt help each other, the payroll hours were just cut and they are doing the best they can. SORRY- NOT-SORRY- NO EXCUSE (4 people were working but only I making drinks)Honestly, if they all worked together there would not have been one customer standing there and they could all clean afterwards. The customers should be the number one priority not throwing out old pastries or sweeping. Terrible business practices.
Atmosphere: 1
Food: 1
Service: 1
Bryn Brown
With just one order of one drink ahead of me, I waited 20 minutes for a latte, primarily due to mobile orders. If I knew I was in line behind 20 people I would have skipped it. You have to do a better job of taking care of the customers in the store.
Atmosphere: 2
Food: 4
Service: 2
ley n
i usually love this spot and only order from this starbucks but today they have really disappointed me. these are what my drinks look like right when they came out. the one where i requested strawberry had no strawberry and the āpiecesā they added are just powder. the lady working told me i ordered a lemonade dragon drink when i clearly did not. i ordered it with coconut milk and she told me i didnāt. i dont try to be a karen so i just left saying okay but this is inexcusable. i came back in and decided to stand my ground and the guy in a white cap with ginger hair helping me with my order was very kind and helpful. so iām very thankful for that! and the guy making my drink did it perfectly.
Atmosphere: 5
Food: 1
Service: 4
Marquel Smith
I went into the location to pick up drinks for myself and my coworkers. I asked the girl with the tattoos on her face where the rest of my order was because they had only prepared one of the drinks and she looked at me as if I had 2 left eyes. She then proceeded to pretend to search for the missing items from my order, to no avail because they had never even made the drinks. She then called her manager to have him check because clearly she was too lazy to check the screen in front of her to see if she had made a mistake. After returning with 1 of the 3 items ordered to my job to double check and make sure everything was ordered, I found out that it was all ordered and just not made. My coworker then checked her phone to find that now the order was marked as made and complete. All this couldāve simply been avoided if the female in the store wouldāve double checked to make sure she had filled the order completely before bumping it off of her screen. Highly disappointing experience
You would think their fighting a the war in Iraq the way they stressš
I ordered my drink used mobile app to avoid the line and when I asked the person if I can have ice water for my son she told me to go back to line, what is the point to used the mobil app if they told me to go back to line to get some ice water for my son, they need to have better customer service and not make big deal over some water, I'm not going to spend my money in this specific location anymore
Atmosphere: 1
Service: 1
The staff at this location has always been friendly and helpful ?
Atmosphere: 5
Food: 5
Service: 5
Iād say itās management, but a lot of the attitudes come from children who still live at home
Atmosphere: 1
Food: 5
Service: 1
Kiasha (probably spelled it wrong) was amazing. Very sweet, knowledgeable and patient! My daughter ordered hers on her own and she was patient with her and explained how the points work. She is a very sweet girl who has a calming aura.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks and I don't think I've ever had a bad experience at any.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Decaf Pike Place Roast
Good but a lot of queue
Food: 4
Service: 5
Mobile pick up only ā¦ and yet another place cutting corners and making customers work for an extremely over costing latte
Very bad Starbucks. Ordered coffee and received after like 20 minutes.They did forget about the order and gave a coffee
I ordered 2 medium drinks and had to wait 25-30 minutes just for them to spill one of them all over the counter, and then add ice when I requested no ice (it said no ice on the receipt). The baristas were talking non-stop , moving like slugs and not doing their job efficiently .
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Friday night my hubby placed a mobile order for a large Carmel Ribbon Crunch- (extra crunch) adds a tip and at 5:09 the mobile order is suppose to be ready, so we walk over to grab it.It was busy but thatās typical and not a big deal. We stand there waiting for 20 minutes and then my husband goes to the cashier who then walks over and grabs the mobile orders from the printer and hands them to the girl making drinks.The cashier walks back to cleaning out the pastry counter, then finishes and just stands there talking to the other co worker who is crawling around the floor, cleaning under machines.The girl making drinks was irritated and not friendly at all but honestly did not blame her because it was busy and she was working by herself.My hubby finally gets his drink and there is no Carmel in it. I take it back to cashier who was just standing there and nicely ask her to remake it.The guy walks out of back room to make the new drink.I mentioned that it was absolutely ridiculous that thereās one girl making drinks and that I felt bad. I asked what happen to teamwork and working together to get the drinks made? They proceed to tell me that they each have a job and they canāt help each other, the payroll hours were just cut and they are doing the best they can. SORRY- NOT-SORRY- NO EXCUSE (4 people were working but only I making drinks)Honestly, if they all worked together there would not have been one customer standing there and they could all clean afterwards. The customers should be the number one priority not throwing out old pastries or sweeping. Terrible business practices.
Atmosphere: 1
Food: 1
Service: 1
With just one order of one drink ahead of me, I waited 20 minutes for a latte, primarily due to mobile orders. If I knew I was in line behind 20 people I would have skipped it. You have to do a better job of taking care of the customers in the store.
Atmosphere: 2
Food: 4
Service: 2
i usually love this spot and only order from this starbucks but today they have really disappointed me. these are what my drinks look like right when they came out. the one where i requested strawberry had no strawberry and the āpiecesā they added are just powder. the lady working told me i ordered a lemonade dragon drink when i clearly did not. i ordered it with coconut milk and she told me i didnāt. i dont try to be a karen so i just left saying okay but this is inexcusable. i came back in and decided to stand my ground and the guy in a white cap with ginger hair helping me with my order was very kind and helpful. so iām very thankful for that! and the guy making my drink did it perfectly.
Atmosphere: 5
Food: 1
Service: 4
I went into the location to pick up drinks for myself and my coworkers. I asked the girl with the tattoos on her face where the rest of my order was because they had only prepared one of the drinks and she looked at me as if I had 2 left eyes. She then proceeded to pretend to search for the missing items from my order, to no avail because they had never even made the drinks. She then called her manager to have him check because clearly she was too lazy to check the screen in front of her to see if she had made a mistake. After returning with 1 of the 3 items ordered to my job to double check and make sure everything was ordered, I found out that it was all ordered and just not made. My coworker then checked her phone to find that now the order was marked as made and complete. All this couldāve simply been avoided if the female in the store wouldāve double checked to make sure she had filled the order completely before bumping it off of her screen. Highly disappointing experience
Service: 1
Why are none of these employees wearing gloves?
Atmosphere: 3
Food: 2
Service: 1
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