Great coffee, but never on time. 20 - 25 mins for a cup of coffee is too long. There's a lot of people working, making funky drinks but an actual hot coffee takes too long. Maybe another machine to help speed up the process. Hopeful still, the coffee is good.
Atmosphere: 2
Food: 4
Service: 2
ley n
i don’t know who she was but to the brown roots with blonde haired girl working november 30th 2:15pm (she was absolutely so sweet!!) if you can let her know that the 3 peppermint strawberry açaí lemonade doesn’t take like the panera mint strawberry charged lemonade but it’s still pretty good that’d be amazing!!! and thank you for taking our weird request lol!!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Meany
My daughter and I were there this morning during a huge rush. There were some less-than-friendly customers who were frustrated by the wait but the line was out the door and the drive-thru was packed. The staff was so kind, tried to be so helpful and just remained calm and got the orders out as fast as they could with a smile. Awesome job!
Atmosphere: 5
Food: 5
Service: 5
Jenn Mahar
I was there on Red cup day and the line was very long. There was only one Barista on at the time. Her name was Olicia and she was so pleasant. She maintained a smile and positive attitude despite the stress. Shout out ?
Atmosphere: 5
Food: 5
Service: 5
Jason Virginia
Great coffee, but never on time. 20 - 25 mins for a cup of coffee is too long. There's a lot of people working, making funky drinks but an actual hot coffee takes too long. Maybe another machine to help speed up the process. Hopeful still, the coffee is good.
Atmosphere: 2
Food: 4
Service: 2
Ivan Z
Waited for 37 minutes to get my coffee. With only 7-8 people in front of me. Two employees were really really slow with no customer service what’s so ever. Fire them two or train them how to work faster and have some customer service. Starbucks you owe me!
Maxwells Hanover Square - Syracuse
Forgot my coffee 15 minutes later had to ask about it
pearle6901
Kyle at this Starbucks is so generous! Great customer service and made my drink perfectly, asked me if it was made how i like! He had other customers but balanced it all extremely well and very professionally. Could tell he is a wonderful person. Made my day more than my drink did! Thank you!
One employee (I believe her name was Grace) was standing around talking while the other was left to both take orders and make them with a decent line of customers waiting. I wish I’d gotten her name because she was doing a great job managing things on her own, but Grace clearly doesn’t care about her job or the customers. When Grace finally did make one drink, she slid it haphazardly across the counter and said “here”
Jadia Smith
I loooovooovvooovove Starbucks
Robert Jones (Bobby)
Great place to chill while the wife does her shopping...
D F
The staff here is incredibly kind to my niece with special needs. They go out of their way to try and brighten her day and I am so grateful for that. The prices can be a bit much but their stuff is quality. But the hospitality is well worth any of the prices.
Good place
Atmosphere: 5
Food: 5
Service: 5
Good place
Atmosphere: 5
Food: 5
Service: 5
Great coffee, but never on time. 20 - 25 mins for a cup of coffee is too long. There's a lot of people working, making funky drinks but an actual hot coffee takes too long. Maybe another machine to help speed up the process. Hopeful still, the coffee is good.
Atmosphere: 2
Food: 4
Service: 2
i don’t know who she was but to the brown roots with blonde haired girl working november 30th 2:15pm (she was absolutely so sweet!!) if you can let her know that the 3 peppermint strawberry açaí lemonade doesn’t take like the panera mint strawberry charged lemonade but it’s still pretty good that’d be amazing!!! and thank you for taking our weird request lol!!
Atmosphere: 5
Food: 5
Service: 5
My daughter and I were there this morning during a huge rush. There were some less-than-friendly customers who were frustrated by the wait but the line was out the door and the drive-thru was packed. The staff was so kind, tried to be so helpful and just remained calm and got the orders out as fast as they could with a smile. Awesome job!
Atmosphere: 5
Food: 5
Service: 5
I was there on Red cup day and the line was very long. There was only one Barista on at the time. Her name was Olicia and she was so pleasant. She maintained a smile and positive attitude despite the stress. Shout out ?
Atmosphere: 5
Food: 5
Service: 5
Great coffee, but never on time. 20 - 25 mins for a cup of coffee is too long. There's a lot of people working, making funky drinks but an actual hot coffee takes too long. Maybe another machine to help speed up the process. Hopeful still, the coffee is good.
Atmosphere: 2
Food: 4
Service: 2
Waited for 37 minutes to get my coffee. With only 7-8 people in front of me. Two employees were really really slow with no customer service what’s so ever. Fire them two or train them how to work faster and have some customer service. Starbucks you owe me!
Forgot my coffee 15 minutes later had to ask about it
Kyle at this Starbucks is so generous! Great customer service and made my drink perfectly, asked me if it was made how i like! He had other customers but balanced it all extremely well and very professionally. Could tell he is a wonderful person. Made my day more than my drink did! Thank you!
Restaurantji Recommends
One employee (I believe her name was Grace) was standing around talking while the other was left to both take orders and make them with a decent line of customers waiting. I wish I’d gotten her name because she was doing a great job managing things on her own, but Grace clearly doesn’t care about her job or the customers. When Grace finally did make one drink, she slid it haphazardly across the counter and said “here”
I loooovooovvooovove Starbucks
Great place to chill while the wife does her shopping...
The staff here is incredibly kind to my niece with special needs. They go out of their way to try and brighten her day and I am so grateful for that. The prices can be a bit much but their stuff is quality. But the hospitality is well worth any of the prices.
Coffee
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