Starbucks

3604 Genesee St, Syracuse
(315) 413-4957

Recent Reviews

Melody Losier

I am a therapist that travels between homes/daycares all day. I visit this location 2-3 times a day to work on documentation, use the restroom, and of course grab coffee. I absolutely love it here. The staff welcomes me in every time and will often engage in conversation. They are very personable and FAST. I order on the app and they are always so quick to complete my order. The cafe is always spotless- including the bathrooms. I rarely write reviews, but for this Starbucks location, I felt like i had to. Side note: of course their coffee is always amazing :)

Atmosphere: 5

Food: 5

Service: 5

David Anderson

Highly efficient service here. Really moving the coffee through.

Atmosphere: 4

Food: 5

Service: 5

eric jones

Quick service and orders were perfect. Staff was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brew

Bethany Cole

This is the slowest store by fair the drive through is always backed up and it takes so long to get your drink.

ley n

the guy who took my order was super nice but the people who made my drink are actually blind. got a pink drink with the cup filled to the brim of just ice and requested extra strawberry inclusions and didn’t even get a single strawberry. the customer service is amazing but the drinks r terribly made.

Ron Casselman

Way too pricey for coffee

victor borisiuk

Perfect place for perfect coffee ☕️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brew

Michele Real

One of the best Starbucks around. Everyone is friendly, quick and always get my order correct. Thank

Atmosphere: 5

Food: 5

Service: 5

Derek Pfohl

It was a completely disgusting experience. Thank god the food was good. There was a woman in the drive thru with a long brown pony tail that seemed to only care if a white person asked her about their drinks. My husband who is Dominican and his family were ignored. Their drink was lost. He went up to ask her where the drinks were nicely and she explained to him how many drinks were ahead of his. And then somehow they lost his ticket? It took a white person going up to ask where our drinks were to get them made right away. Absolutely disgusting. I will never step food in a Starbucks again. I’m sick of places in this world being racist and clearly this Starbucks is. Not the first time. You have lost a customer for life.

Atmosphere: 1

Food: 5

Service: 1

Mike Shay

Always great service and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frappuccino

JR “Jay” Cormier

Good cafe menu, fast

Atmosphere: 4

Food: 4

Service: 4

Bryan

Waited for 10 minutes for a latte, even though I’m the only person in the store, while they fulfilled mobile order after mobile order. Then the latte is half foam and after getting it fixed, it’s lukewarm. Definitely not a normal Starbucks experience. Will not be returning to this location.EDIT (in response to your reply): Not sure what other details you’d like, please elaborate.

Atmosphere: 4

Food: 1

Service: 1

Tiffany Mohr

My daughter and I always love Starbucks and dunkin.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Brew

D D

A wonderful setting for sure, a very modern and proper coffee house. I really like the new Bean to cup coffee machines most locations are now using. At this particular store, the labels on the Hopper containers were so small that they were unreadable and I simply could not see which coffee was being offered. When I asked the barista, she simply said "light medium dark" which was certainly not the answer I was looking for as there are several varieties of each roast which not everyone equally prefers. I suggest larger labels so the customer can know exactly which coffee is available.

Atmosphere: 5

Service: 4

Steve Haskins

Unbelievable. Got there 11:44am. Got 4 drinks. Got 3 frapps at 11:52am. Didn’t get my chai until 12:26pm. They need more staff or better staff or just more machines. Definitely smarter staff tho. One lady was on the front of the counter talking to customers instead of helping the girls in the back with drinks when she knew the wait time was 30 minutes. Don’t suggest going there on holiday weekends.

Atmosphere: 1

Food: 1

Service: 1

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