I worked in restaurants for 10+ years, both back of house and front of house. I would never leave a bad review unless it was 110% warranted. We dined in the bar area on Friday Sept 26, and we were a party of 6. Service was good, and drinks were fine. The restaurant had a pretty limited menu for Syracuse Family Weekend. This was fine, as that was our reason for being in town, and everyone found something to order. The problem was the food.
Two of us ordered filet mignon, medium and medium rare. Mine was the blandest, most flavorless steak I have ever eaten. My daughter said the same. The color was correct for medium rare, perhaps a little under-done, but the steak was completely DRY. For $50 per filet, I expect perfection, not something that tastes like they bought it from a 7-11 (if 7-11 sold steak).
We also had two orders of gnocchi, which was unimpressive, at best. Sauce tasted like a jar of Ragu. The salmon itself was apparently fine, but the spinach and sauce it was served with tasted and looked like it was cooked a week before and left to turn to mush.
The restaurant wasn't even that busy - seemed ridiculous to have a limited menu. The purpose of a limited menu on a busy weekend is so that food quality is preserved to the restaurant's standards. I guess Strada Mia's standards are really, really low. We will not be returning.
Atmosphere: 4
Food: 1
Service: 4
Homer Junior
Terrible experience. Waited 20 minutes for a server, table wasn’t set, and they ran out of glasses. Food took 80 minutes to arrive and was awful. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Ronak
I was disappointed in the quality of the food. Too salty, poorly presented, cold. All 4 of us disliked our meals. At this price point I expect a better value and was quite disappointed
Michelle
Service was great! We were greeted several times throughout our dining experience and our server Eliana was very friendly and attentive, and had great recommendations!
seth
Awful, would never go back. Food was terrible. Like boxed pasta drenched in butter. Normal menu was unavailable, for non meat eaters, they literally had nothing available on their special menu for this weekend. Didn't bother to let us know in advance. Manager was 100% unapologetic and would not offer any accommodations. Waitress really tried, but food was seriously lousy. They also sat us in bar instead of dining room per our reservations. Told others about the experience, they said the restaurant is basically chef boyardee food! So true. I'm ashamed we spent money here. I would absolutely avoid.
David
Very disappointing. The online menu was incorrect - many fewer choices. Food was not hot, steak came out undercooked. Seemed to be short-handed in that service was slow, especially in the beginning.
TinaMaria
Our second time having dinner and the food did not disappoint! When we visit our son at Syracuse, we will make this a regular dinner stop! Our server was wonderful!
Sharon Kawa
We had a class reunion in the upstairs private dining room the evening of September 13th and it was wonderful. The food was delicious, the staff attentive, and the bartender was fantastic! She was engaging and fun and knew how to make a drink! It was a great night. Wouldn’t hesitate to book a private party there. Everyone who attended had only compliments to give.
Atmosphere: 5
Food: 5
Service: 5
Anthony
My wife and I were on the way home from my daughter’s soccer game at SUNY Brockport and figured we’d land in Syracuse around 6:30. Looked at a few restaurants and found Strada Mia. They had a big menu so we reserved a table. We pulled into the parking lot the same time as Jim, the owner, who couldn’t have been any nicer while talking to us as we entered. He quickly had the staff get us to a table. The staff was great and couldn’t have been more attentive to our needs. The food was great and place was beautiful. Was happy to see Jim as we were leaving to tell him in person! If we go out that way again, definitely will stop! Maybe next time we’ll take our ZR1😉
Delicious shrimp cocktail, clam chowder and pesto tortilla and pesto Primavera. All on point. Paired with a raspberry martini. Excellent dinner!
Gerardo
Had lamb chops, was great until the mashed potatoes were insanely salted, the appetizer mozzarella stack was very salty as well. Very quiet, service was great and setting was nice. For the price of the food I was hoping it would live up to it. 2.5/5
george
Took an hour and a half and never got our food. Was told after an hour and ten minutes that our food would be here in ten minutes, didn't show up and we finally left after sitting there and never getting our main course. Tables that came in later then us got there food.
Karen
They overbooked during Syracuse graduation weekend -we were seated upstair at a table that clearly was not set up for dining, not given menus, or water, or a wine list for over 40 minutes - no apology, just said they had overbooked. Not a fun experience. Will not be back.
Nancy
Graduation dinner for my son. Table location was pressed again a door or was offered a high top at the bar. There was 7 of us. Very delayed start to being acknowledged from the entrance, to the table, to each phase of the meal. Even one beverage had debris in the glass. (Special) Wait staff had minimal contact with customers and by the end become too familiar asking if we are ready to leave her. I was ready. The portions were large for starters and main. Everything turned out fine. Would not return here again. Understand the automatic gratuity on the check however their direct pay option also tried to add another 20 percent service fee as well. Wow 40 percent! That was removed and fast! I always am open to tipping extra. This was not worth it. Also, organization should train the wait staff to ask if the plates would like to be removed instead of ignoring a table full of dishes and then offer dessert.
I worked in restaurants for 10+ years, both back of house and front of house. I would never leave a bad review unless it was 110% warranted. We dined in the bar area on Friday Sept 26, and we were a party of 6. Service was good, and drinks were fine. The restaurant had a pretty limited menu for Syracuse Family Weekend. This was fine, as that was our reason for being in town, and everyone found something to order. The problem was the food.
Two of us ordered filet mignon, medium and medium rare. Mine was the blandest, most flavorless steak I have ever eaten. My daughter said the same. The color was correct for medium rare, perhaps a little under-done, but the steak was completely DRY. For $50 per filet, I expect perfection, not something that tastes like they bought it from a 7-11 (if 7-11 sold steak).
We also had two orders of gnocchi, which was unimpressive, at best. Sauce tasted like a jar of Ragu. The salmon itself was apparently fine, but the spinach and sauce it was served with tasted and looked like it was cooked a week before and left to turn to mush.
The restaurant wasn't even that busy - seemed ridiculous to have a limited menu. The purpose of a limited menu on a busy weekend is so that food quality is preserved to the restaurant's standards. I guess Strada Mia's standards are really, really low. We will not be returning.
Atmosphere: 4
Food: 1
Service: 4
Terrible experience. Waited 20 minutes for a server, table wasn’t set, and they ran out of glasses. Food took 80 minutes to arrive and was awful. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I was disappointed in the quality of the food. Too salty, poorly presented, cold. All 4 of us disliked our meals. At this price point I expect a better value and was quite disappointed
Service was great! We were greeted several times throughout our dining experience and our server Eliana was very friendly and attentive, and had great recommendations!
Awful, would never go back. Food was terrible. Like boxed pasta drenched in butter. Normal menu was unavailable, for non meat eaters, they literally had nothing available on their special menu for this weekend. Didn't bother to let us know in advance. Manager was 100% unapologetic and would not offer any accommodations. Waitress really tried, but food was seriously lousy. They also sat us in bar instead of dining room per our reservations. Told others about the experience, they said the restaurant is basically chef boyardee food! So true. I'm ashamed we spent money here. I would absolutely avoid.
Very disappointing. The online menu was incorrect - many fewer choices. Food was not hot, steak came out undercooked. Seemed to be short-handed in that service was slow, especially in the beginning.
Our second time having dinner and the food did not disappoint! When we visit our son at Syracuse, we will make this a regular dinner stop! Our server was wonderful!
We had a class reunion in the upstairs private dining room the evening of September 13th and it was wonderful. The food was delicious, the staff attentive, and the bartender was fantastic! She was engaging and fun and knew how to make a drink! It was a great night. Wouldn’t hesitate to book a private party there. Everyone who attended had only compliments to give.
Atmosphere: 5
Food: 5
Service: 5
My wife and I were on the way home from my daughter’s soccer game at SUNY Brockport and figured we’d land in Syracuse around 6:30. Looked at a few restaurants and found Strada Mia. They had a big menu so we reserved a table. We pulled into the parking lot the same time as Jim, the owner, who couldn’t have been any nicer while talking to us as we entered. He quickly had the staff get us to a table. The staff was great and couldn’t have been more attentive to our needs. The food was great and place was beautiful. Was happy to see Jim as we were leaving to tell him in person! If we go out that way again, definitely will stop! Maybe next time we’ll take our ZR1😉
Atmosphere: 5
Food: 5
Service: 5
Had a great time with Adam, he was great
Restaurantji Recommends
Delicious shrimp cocktail, clam chowder and pesto tortilla and pesto Primavera. All on point. Paired with a raspberry martini. Excellent dinner!
Had lamb chops, was great until the mashed potatoes were insanely salted, the appetizer mozzarella stack was very salty as well. Very quiet, service was great and setting was nice. For the price of the food I was hoping it would live up to it. 2.5/5
Took an hour and a half and never got our food. Was told after an hour and ten minutes that our food would be here in ten minutes, didn't show up and we finally left after sitting there and never getting our main course. Tables that came in later then us got there food.
They overbooked during Syracuse graduation weekend -we were seated upstair at a table that clearly was not set up for dining, not given menus, or water, or a wine list for over 40 minutes - no apology, just said they had overbooked. Not a fun experience. Will not be back.
Graduation dinner for my son. Table location was pressed again a door or was offered a high top at the bar. There was 7 of us. Very delayed start to being acknowledged from the entrance, to the table, to each phase of the meal. Even one beverage had debris in the glass. (Special) Wait staff had minimal contact with customers and by the end become too familiar asking if we are ready to leave her. I was ready. The portions were large for starters and main. Everything turned out fine. Would not return here again. Understand the automatic gratuity on the check however their direct pay option also tried to add another 20 percent service fee as well. Wow 40 percent! That was removed and fast! I always am open to tipping extra. This was not worth it. Also, organization should train the wait staff to ask if the plates would like to be removed instead of ignoring a table full of dishes and then offer dessert.
Loading...