Subway

131 Alliance Bank Parkway, Syracuse
(315) 474-1556

Recent Reviews

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Chris D

You can only choose five veggies, doesn’t that violate the franchise agreement? I will give headquarters a call.

Atmosphere: 1

Food: 1

Service: 1

Aiti ParAmour

I was the assistant manager at the first subway to open in walmart in Ohio. As a vegiterian, I used to love Subway until today. I'm waiting on a bus to get to my next job and see a subway here at the syracuse Grey Hound bus station.
I got a veggie delight. And will never do subway again.
You get 6 olives, 6 pickles, 3 fingers of lettuce, NO cheese, no crackers, and I can respect no bags because it is plastic. The cost for nothing is $8.00.
Along with a bunch of nothing that ends up being a veggie delight, you get a very rude woman who shows you a card to justify her not adding extra black olives when I asked for them.
SUBWAY, soon another company will make you remember what your original goal was when you started so long ago.
Let your families and all you love experience the same lack of love and kindness you offer to the people. Be it health, public, or in all things you do. Greed is its own poison

Atmosphere: 1

Food: 1

Service: 1

James DeMello

Ordered a sub, was asked did I want anything else on sub after the food was rung up( too late now) asked for ice told no can't get ice in my cup, and had to purchase a soda to get ice, Don't waste your time here!!! Go across the street to the mall more option less hassle, better customer service and experience

Atmosphere: 1

Food: 3

Service: 2

Reina Roja De La Noche

I was waiting 40+ minutes while two ladies worked on some kind of big order and could not be bothered to stop and make one six inch sandwich. They said it was going to be a few, I didn't realize it would be 40+ minutes. Zero fks given to providing good customer service. Should have read the reviews before I decided to stop here for a sub, which I never got anyway...

Atmosphere: 1

Service: 1

Tammy’s Place 7

We visited this subway store on Sunday 23rd of March around 2:30 pm.
The grumpy lady who served myself and husband was extremely rude.
I Have had 2 strokes I often get confused and muddle up with what I am trying to say and order - rather than being patient and assisting me with my order this lady felt the need to berate at me as if I was an idiot. It has really upset me! I have never met anyone so horrible working in the hospitality industry.
Huge big thumbs down!
Ps. One more thing … she doesn’t like it when you order something that is not on the menu. Ie. Chicken, cheese and salad.

Atmosphere: 1

Food: 1

Service: 1

Karim Killer

Just being rude for no reason whatsoever even though I was being as polite as humanly possible still snapped at me and was just rude in general

Atmosphere: 1

Food: 1

Service: 1

Parth Parth

WHY SUBWAY CONTINUES WITH THIS TYPE OF OPERATORS AND STAFF WHICH SPOIL THE WHOLE COMPANY NAME.

Atmosphere: 1

Food: 1

Service: 1

Jawad Bakth

WOULD NOT RECOMMEND THIS PLACE EVER never 👎.

Aqueelah Williams

If I could give it 0 stars I would , made my pretzel super hard I couldn’t bite it and she wouldn’t take it back and give me another one

Archbishop Dr Smith Abrams Almasi MDiv DD THD PhD

Subway employee refused to serve me a sandwich. She literally walked away from behind the counter. White woman with dentures problem. I’m not happy with the customer service that I received from this worker. Time 2:00 pm November 11th, 2024. Very bad. Not friendly and kept arguing with me as to what Subway does not do. I have purchase from Subway all over the world and have never encountered such disgraceful customer service from a worker at Subway franchise before in my life. I guest there is a first time for everything. I do not recommend anyone patronize this particular SUBWAY at the Greyhound Bus terminal in Syracuse, New York. She even stated that they do not do anything for Veterans or our military service personal on Veterans Day. Wow. Bad news all over. Just bad customer service.

Atmosphere: 1

Food: 1

Service: 1

manveer singh

Both ladies work over there. She’s really mad with me. They don’t make my subway. They told me I don’t want any food giving to you. She’s really bad behavior with me. I wish you have to fire this lady.

Diego Roman Ganvini

Do not come. Vegetables tasted “off”. If you are the owner of the franchise, you should really just close it down. Terrible quality.

Jordan Gallant

lady missing teeth told me i could only get up to 6 veggies on my VEGGIE sub. then proceeded to make me the worst sub i’ve ever eaten.

Atmosphere: 1

Food: 1

Service: 1

Samantha Nowrang

Definitely the worst subway I’ve been to!! The lady making the sandwich was rude as hell and doesn’t want to do any extra work so instead she said “it’s made as is” like if you don’t like your job then leave. They also charge 25 cents per napkin after only giving you one with your order. In addition ordered a WRAP but instead got some nasty flatbread as my wrap. At this point shut down if you can’t handle the job responsibilities forreal.

Atmosphere: 1

Food: 1

Service: 1

Jordin Burt

Shout out to Denise and Erica Ashley, their service was absolutely amazing! So respectful with great vibes and Denise makes a badass sub! 10/10 recommend Very satisfied

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